At a Glance
- Tasks: Enhance stakeholder relationships and manage engagement strategies for Southeast.
- Company: Join a dynamic team at Southeast, based in London Bridge with remote work options.
- Benefits: Competitive salary, free travel, and opportunities for professional growth.
- Other info: Exciting role with opportunities to represent the company and engage with diverse stakeholders.
- Why this job: Make a real impact by improving stakeholder satisfaction and community engagement.
- Qualifications: Experience in public affairs, excellent communication skills, and political awareness.
The predicted salary is between 43221 - 43221 £ per year.
We're hiring a Stakeholder Engagement Manager to join our team on a 12 month fixed term contract based at our Head Office in London Bridge (with the opportunity for some remote working). As Stakeholder Engagement Manager, you will improve the responsiveness and proactiveness of our stakeholder engagement function to help enhance stakeholder relationships and their satisfaction with Southeast. The Stakeholder Engagement Manager represents Southeast with external stakeholders and will attend meetings with key stakeholders and support the delivery of the stakeholder engagement strategy.
Responsibilities
- Supporting the Senior Stakeholder Engagement Manager with day‑to‑day stakeholder enquiries, drafting and facilitating responses on behalf of Southeast.
- Being responsible for reactive correspondence to stakeholder inquiries, liaising with internal colleagues including the Department for Transport in the management of stakeholder correspondence, and managing stakeholder databases.
- Providing proactive corporate updates to stakeholders, including writing and publishing stakeholder newsletters and other material.
- Attending stakeholder meetings as a representative of Southeast as required (includes evening meetings).
- Running Southeast's Customer and Community Improvement Fund – liaising with the organisations we are funding along with SE colleagues that are helping to monitor each project.
- Drafting and compiling internal briefings for members of the Executive ahead of stakeholder meetings.
- Providing political monitoring and intelligence of a high quality to the Executive on issues of interest to the business, to maintain and enhance corporate reputation.
Qualifications
- Experience in public affairs, government relations, communications or an equivalent role.
- Experience in dealing with stakeholder correspondence and handling sensitive political information.
- Experience with public speaking and representing a company with external stakeholders.
- Experience of working with local communities and representatives to address issues and achieve a positive outcome.
- Proven ability to present complex material in a simple, understandable way.
- Experience of planning and delivering events.
- Excellent communication and people skills.
- Good political judgement and intuition.
- Railway knowledge would be desirable.
As proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role.
Salary £43,221 per annum depending on experience plus free travel.
Stakeholder Engagement Manager in London employer: SE Trains Ltd
Southeast is an exceptional employer, offering a dynamic work environment in the heart of London Bridge, with the flexibility of remote working. We prioritise employee growth through continuous development opportunities and foster a collaborative culture that values stakeholder engagement and community involvement. With competitive benefits including a salary of £43,221 per annum and free travel, we are committed to enhancing your career while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Stakeholder Engagement Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and stakeholder engagement strategies. Show us that you’re genuinely interested and ready to contribute!
✨Tip Number 3
Practice your public speaking skills. You’ll need to represent Southeast confidently, so rehearse common questions and scenarios you might face during stakeholder meetings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Stakeholder Engagement Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in public affairs and stakeholder engagement. We want to see how your skills align with the role, so don’t hold back on showcasing relevant achievements!
Showcase Your Communication Skills:As a Stakeholder Engagement Manager, strong communication is key. Use clear and concise language in your application, and consider including examples of how you've effectively communicated with stakeholders in the past.
Highlight Your Proactiveness:We’re looking for someone who can enhance stakeholder relationships. In your application, mention instances where you took the initiative to improve engagement or resolve issues, showing us your proactive approach.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SE Trains Ltd
✨Know Your Stakeholders
Before the interview, research the key stakeholders relevant to the role. Understand their interests and how Southeast engages with them. This will help you demonstrate your knowledge and show that you're proactive about stakeholder relationships.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with stakeholders in the past. Be ready to discuss how you handle sensitive information and ensure clarity in your correspondence. This is crucial for a role that involves drafting responses and internal briefings.
✨Demonstrate Political Acumen
Brush up on current political issues that may affect Southeast and its stakeholders. Be prepared to discuss how you would monitor and respond to these issues, showcasing your ability to maintain the company's reputation while engaging with external parties.
✨Prepare for Public Speaking
Since you'll be representing Southeast at meetings, practice your public speaking skills. Think about how you can present complex information simply and effectively. Consider rehearsing answers to potential questions you might face during stakeholder meetings.
