Junior Finance Business Partner - Customer Experience

Are you looking for a career where you can make a real difference in people's day? We are seeking a Junior Finance Business Partner to join our team based from our Head Office in London Bridge (hybrid working). In this role, you will partner with key business areas to provide a high-quality insight-led financial analysis service that drives value, controls costs and supports informed decision-making.

Working with the Senior Leadership team in Customer Experience, you will translate data into clear, actionable insight on performance, risks and opportunities, while taking ownership of financial performance. You will support budgeting and forecasting, challenging plans and aligning them to strategy, whilst building strong relationships with finance and non-finance stakeholders. You will also provide practical financial guidance and drive improvements in reporting, systems and processes through data, automation and new technologies.

What you'll do:

• Own financial performance for designated areas, delivering clear analysis of results, forecasts and plans.
• Translate financial data into actionable insight, highlighting risks, opportunities and recommendations.
• Support stakeholders in understanding performance drivers to enable better decision-making.
• Contribute to budgeting, forecasting and medium-term planning, including scenario and sensitivity analysis.
• Constructively challenge assumptions to ensure robust and realistic financial plans.
• Partner with operational teams to track KPIs and drive performance accountability.
• Support business cases, investment appraisals and cost optimisation initiatives.
• Improve reporting through automation, standardisation and simplification.
• Develop insight-led dashboards using data visualisation tools (e.g. Power BI).
• Leverage data, analytics and emerging technologies to enhance forecasting and insight.
• Act as a key link between FP&A, Financial Accounting and operational teams.
• Build strong stakeholder relationships, influencing decisions with data-led insight.
• Provide informal support and mentoring to developing finance professionals where appropriate.

The experience you'll need:

• A Finance Pro: You hold a degree and are qualified or near qualified in a recognised accountancy qualification (CIMA/ACCA or equivalent).
• You have strong commerciality and demonstrate a solid understanding of how financial performance drives business outcomes.
• Planning & forecasting is your thing: You have experience leading or supporting budgeting and forecasting at a directorate level.
• You are able to influence: You have excellent presentation skills and can communicate complex financial information to a range of stakeholders, including non-finance.
• You know the systems we use: You are confident working with finance systems; experience with Oracle and IBM TM1 is a bonus.
• Industry awareness: You understand track and train environments with an appreciation of its commercial and operational environment (desirable).

This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early. All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isn't available for this role.

What you'll get in return:

• A final salary pension.
• 25 days annual leave allowance (plus bank holidays).
• Free rail travel across our networks.

A bit about Southeastern: We're one of Britain's busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations. However, working on our railway is more than getting passengers from A to B. It's about all the little moments that make a difference to their journey.