At a Glance
- Tasks: Assist customers with their parts needs via phone and sales counter.
- Company: Join SDL Car Parts, a leading family-run motor factor since 1978.
- Benefits: Enjoy perks like staff discounts, health plans, gym memberships, and bonus schemes.
- Why this job: Be part of a supportive team that values customer satisfaction and personal growth.
- Qualifications: No experience needed; just a passion for cars and great communication skills.
- Other info: Full-time role with opportunities for professional development in a thriving business.
The predicted salary is between 22800 - 25200 ÂŁ per year.
Clay Cross â Part Sales Advisor
Join a family-run business where your work genuinely matters
Salary: ÂŁ28,571.40 â ÂŁ32,000 per year
Hours: 45 hours per week (MonâFri) + alternate Saturdays
Location: Clay Cross
â Be part of something real
At SDL, you wonât be lost in a big corporate machine â youâll join a friendly, supportive, familyârun business where people look out for each other.
Weâve built our reputation over 47 years by treating customers well and taking care of our teams. When you join us, you become part of that family ethos from day one.
đ What youâll be doing
This is a handsâon role at the heart of our branch. Youâll be serving customers on the counter and over the phone, understanding what they need, finding the right parts and making sure they leave happy. Youâll work closely with the logistics team to keep orders moving and help keep the branch running smoothly every day.
If you enjoy helping people, solving problems, and being part of a busy, focused team â youâll feel right at home here.
â Who weâre looking for
You donât need motor factor experience â weâll train you. Weâre looking for someone who:
- Communicates well and enjoys talking to customers
- Can pick up systems quickly
- Has an interest in cars/mechanics or previous experience in sales/advice work
- Stays calm under pressure
- Brings a positive, reliable, âteamâfirstâ attitude
Experience with MAM or similar software is helpful, but not essential.
đ Training & progression
Every new starter begins with our SDL Sales Academy, where youâll learn everything you need to do the job with confidence. Youâll spend time at our Academy of Excellence in Clay Cross, meet the teams who support the branches, and get handsâon product and systems training.
We promote people based on attitude and performance, not how long theyâve been here. For example:
- Jordan joined with no experience and is now a Branch Supervisor
- Hannah moved from retail and is now a Senior Sales Advisor
Your progression is genuinely in your hands.
â What we offer
Alongside a Competitive Salary, Youâll Receive
- Bonus schemes
- Staff discount across SDL shops
- Health Cash Plan (claim back on dental, optical, physio etc)
- Discounts on retail, gyms, travel, entertainment and more
- 3% employer pension contribution
- Companyâbranded uniform
- 24/7 employee advice line & GP phone access
- Death in Service cover
- Extra holidays for long service
And above all â a stable role in a friendly, growing business that values what you do.
đ Hours
- 45 hours per week
- MondayâFriday between 7amâ6pm
- Every other Saturday (5 hours)
- 30âminute meal break each day
đŠ Apply now
SDL Car Parts are working exclusively with AKA Recruitment. If your CV matches the role, weâll be in touch to discuss next steps.
đ§ sdl@a-ka.co.uk
đ 01924 495 066
#J-18808-Ljbffr
Clay Cross - Parts Sales Advisor employer: SDL Car Parts
Contact Detail:
SDL Car Parts Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Clay Cross - Parts Sales Advisor
â¨Tip Number 1
Familiarise yourself with SDL Car Parts and their product range. Understanding the specific parts they sell and their customer base will help you engage in meaningful conversations during the interview.
â¨Tip Number 2
Brush up on your customer service skills. Since the role heavily focuses on providing excellent service, think of examples from your past experiences where you went above and beyond for a customer.
â¨Tip Number 3
Network with current or former employees of SDL Car Parts. They can provide valuable insights into the company culture and what it takes to succeed in the Parts Sales Advisor role.
â¨Tip Number 4
Prepare to discuss your interest in cars and any relevant mechanical knowledge. Showing genuine enthusiasm for the automotive industry can set you apart from other candidates.
We think you need these skills to ace Clay Cross - Parts Sales Advisor
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights relevant experience, especially in sales or customer service. Mention any specific knowledge of motor parts or previous roles that demonstrate your ability to meet customer needs.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your motivation, customer orientation, and any experience with MAM software or similar systems. Show how you align with their values of Trust, Pride, and Reliability.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've successfully interacted with customers in the past, particularly under pressure. This could be through anecdotes or specific achievements.
Highlight Teamwork Experience: SDL Car Parts values team players. Include instances where you've worked effectively within a team, especially in a sales environment. This will demonstrate your ability to contribute positively to their team culture.
How to prepare for a job interview at SDL Car Parts
â¨Know Your Products
Familiarise yourself with the range of car parts and products that SDL Car Parts offers. Being able to discuss specific items and their benefits will show your enthusiasm and knowledge, which is crucial for a Parts Sales Advisor.
â¨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. SDL Car Parts values customer satisfaction, so showcasing your ability to handle inquiries and resolve issues effectively will set you apart.
â¨Show Your Passion for Cars
Express your interest in cars and mechanical knowledge during the interview. Whether it's discussing your favourite models or recent automotive trends, showing genuine passion can resonate well with the interviewers.
â¨Practice Communication Under Pressure
Since the role involves handling customer queries over the phone and at the sales counter, practice articulating your thoughts clearly and confidently, even when under pressure. This will demonstrate your ability to maintain professionalism in a busy environment.