At a Glance
- Tasks: Assist customers with their parts needs via phone and sales counter.
- Company: Join SDL Car Parts, a leading family-run motor factor since 1978.
- Benefits: Enjoy perks like staff discounts, health plans, gym memberships, and bonus schemes.
- Other info: Full-time role with opportunities for professional development in a thriving business.
- Why this job: Be part of a supportive team that values customer satisfaction and personal growth.
- Qualifications: Must be a team player with a passion for cars and excellent communication skills.
The predicted salary is between 22800 - 25200 £ per year.
Chesterfield – Part Sales Advisor
Join a family‑run business where your work genuinely matters.
Salary: £29,998.80 – £35,884.99 per year.
Hours: 42.5 hours per week (Mon–Fri) + alternate Saturdays.
Location: Chesterfield.
At SDL, you won’t be lost in a big corporate machine - you’ll join a friendly, supportive, family‑run business where people look out for each other.
We’ve built our reputation over 47 years by treating customers well and taking care of our teams. When you join us, you become part of that family ethos from day one.
What you’ll be doing
This is a hands‑on role at the heart of our branch. You’ll be serving customers on the counter and over the phone, understanding what they need, finding the right parts and making sure they leave happy. You’ll work closely with the logistics team to keep orders moving and help keep the branch running smoothly every day.
If you enjoy helping people, solving problems, and being part of a busy, focused team, you’ll feel right at home here.
Who we’re looking for
- Communicates well and enjoys talking to customers.
- Can pick up systems quickly.
- Has an interest in cars/mechanics or previous experience in sales/advice work.
- Stays calm under pressure.
- Brings a positive, reliable, “team‑first” attitude.
Experience with MAM or similar software is helpful, but not essential.
Training & progression
Every new starter begins with our SDL Sales Academy, where you’ll learn everything you need to do the job with confidence. You’ll spend time at our Academy of Excellence in Clay Cross, meet the teams who support the branches, and get hands‑on product and systems training.
We promote people based on attitude and performance, not how long they’ve been here. For example:
- Jordan joined with no experience and is now a Branch Supervisor.
- Hannah moved from retail and is now a Senior Sales Advisor.
Your progression is genuinely in your hands.
What we offer
Alongside a Competitive Salary, you’ll receive:
- Bonus schemes.
- Staff discount across SDL shops.
- Health Cash Plan (claim back on dental, optical, physio, etc.).
- Discounts on retail, gyms, travel, entertainment and more.
- 3% employer pension contribution.
- Company‑branded uniform.
- 24/7 employee advice line & GP phone access.
- Death in Service cover.
- Extra holidays for long service.
And above all – a stable role in a friendly, growing business that values what you do.
Hours
- 42.5 hours per week.
- Monday–Friday between 7am–6pm.
- Every other Saturday (5 hours).
- 30‑minute meal break each day.
Chesterfield - Parts Sales Advisor employer: SDL Car Parts
SDL Car Parts is an exceptional employer, offering a supportive and dynamic work environment in Chesterfield. With a strong focus on employee growth, competitive benefits including a pension scheme, health cash plan, and discounted gym memberships, we prioritise the well-being of our team. Join a reputable family business that values trust, pride, and customer satisfaction, while providing ample opportunities for personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Chesterfield - Parts Sales Advisor
✨Tip Number 1
Familiarise yourself with the products and services offered by SDL Car Parts. Understanding their range of car parts and how they cater to customer needs will help you engage more effectively during interviews.
✨Tip Number 2
Brush up on your communication skills, especially in a sales context. Practice explaining complex car parts or services in simple terms, as this will be crucial when dealing with customers over the phone or at the sales counter.
✨Tip Number 3
Network with current or former employees of SDL Car Parts if possible. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 4
Demonstrate your passion for cars and customer service in your conversations. Share any relevant experiences or knowledge that showcase your enthusiasm for the automotive industry and your commitment to providing excellent service.
We think you need these skills to ace Chesterfield - Parts Sales Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in sales and customer service. Mention any specific knowledge of car parts or mechanical skills that align with the role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service and sales. Use examples from your past experiences to demonstrate how you meet the job requirements and why you want to work at SDL Car Parts.
Highlight Communication Skills:Since excellent communication is key for this role, emphasise your ability to interact effectively with customers. Provide examples of how you've successfully handled customer inquiries or resolved issues in previous jobs.
Show Enthusiasm for the Industry:Express your interest in the automotive industry and your eagerness to learn more about car parts. This can set you apart from other candidates who may not have the same level of enthusiasm.
How to prepare for a job interview at SDL Car Parts
✨Show Your Passion for Cars
As a Parts Sales Advisor, having a strong interest in cars and mechanical knowledge is crucial. Make sure to express your enthusiasm for the automotive industry during the interview. Share any relevant experiences or hobbies that demonstrate your passion.
✨Demonstrate Excellent Communication Skills
Since the role involves interacting with customers via telephone and sales counter, showcasing your communication skills is essential. Practice clear and concise responses, and be prepared to handle potential customer queries or complaints effectively.
✨Highlight Your Customer Service Experience
SDL Car Parts values excellent customer service. Be ready to discuss your previous experiences in customer-facing roles, focusing on how you ensured customer satisfaction and resolved issues. Use specific examples to illustrate your commitment to high-quality service.
✨Familiarise Yourself with MAM Software
If you have experience with MAM software or similar cataloguing systems, mention it during the interview. If not, take some time to research and understand how these systems work, as this knowledge can set you apart from other candidates.
