Global Customer Success Manager – Remote in Renfrew

A leading HR solutions provider is seeking a Customer Success Manager to oversee over 20 international customers.
This role involves managing customer interactions, ensuring adherence to standards in MyServicePoint, and facilitating the adoption of payroll solutions.
You will also support a broader customer base through a digital process and manage escalations to enhance customer experience.
The ideal candidate should be detail-oriented with experience in customer service and lean tools.
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