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- Tasks: Lead and grow relationships with major global clients in payroll and HR services.
- Company: SD Worx is a top European provider of Payroll & HR solutions with a global presence.
- Benefits: Enjoy flexible working hours, remote work options, and free language courses.
- Why this job: Join a dynamic team focused on innovation and career growth in a diverse environment.
- Qualifications: 10+ years in commercial roles, strong negotiation skills, and experience in international settings.
- Other info: Open to diverse applicants; travel across Europe may be required.
The predicted salary is between 54000 - 84000 £ per year.
SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people. Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent.
About the role: As a Global Enterprise Account Director, this role is responsible for the retention, growth and strategic alignment of managing Enterprise size Global Solutions (GS) clients. This will include formulating & executing strategy plans, maximising growth opportunities, holding customer stakeholder relationships & respect, strongly negotiating contracts and effectively leading bid teams.
What do we have to offer?
- A dynamic environment: flexible working hours and working from home
- Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)
- Free language courses (during your working hours)
- Referral program
- Learning opportunities: through an individual development plan and professional training
- Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there’s always room to grow within SD Worx!
Your key responsibilities:
- Overall responsibility for the overall commercial well-being of the customer accounts to drive revenue growth relative to the agreed strategic plan and company ACV targets.
- The effective communications to all internal & external stakeholders, including C-Suite executives when appropriate.
- Strategy and execution.
- Key Single Point of Contact (SPOC) for the largest GS Accounts.
- Extending current major contracts.
- Identify Up-sell and cross-sell opportunities and understanding client requirements and propose the best solution based on SD Worx’ solutions by using and reinforcing our strong relationships with our top clients.
- Focus on value consultative selling principles, so establish customer buy in and accelerate sales process execution.
- Discuss payroll outsourcing & HR themes tactically and strategically and to follow up HR tendencies and modernizations.
- Creating the correct image of SD Worx as a global Payroll & HR provider by your presence on the market.
- Acting as the contact owner from a commercial, contractual and escalation point of view, working closely together with the Service Delivery Manager and other key stakeholders to execute the strategic plan effectively and seamlessly.
- Connect on a regular basis with key stakeholders within and outside the GS division to enhance a smooth, efficient and effective collaboration.
What do you have to offer?
- At least 10 years work experience in a contractual / commercial role in the payroll & HR services sector (or similar) and/or at least 5 years work experience in the Enterprise sized market.
- The ability to lead in an effective and efficient way a customer independently and with credibility.
- Ability to analyse clients’ questions and needs and to submit a suitable response or viable up-sell opportunity.
- The ability and confidence to take ownership and formulate solutions, individually and as a part of a team.
- Strong commercial, contractual, communication and negotiation skills.
- The ability to demonstrate impact and quickly gain confidence from clients and stakeholders.
- Strong language skills (written and verbal): fluent English.
- Experience of working in an international environment.
- Demonstrable experience and understanding of international outsourcing solutions and the technological aspect of such a setting.
- A passionate person striving for a maximum sustainable existing business.
- A creative thinker and implementer, pragmatic in taking decisions while respecting the processes in place.
- A well organised work attitude and respect of deadlines and agreements made with clients and colleagues.
- Excellent relationship skills.
- Flexible and prepared to travel, mainly throughout Europe and occasionally to other continents.
SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life.
Global Enterprise Account Director employer: SD Worx
Contact Detail:
SD Worx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Enterprise Account Director
✨Tip Number 1
Network with professionals in the payroll and HR services sector. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building relationships can give you insights into the company culture and expectations.
✨Tip Number 2
Research SD Worx thoroughly. Understand their services, client base, and recent developments in the payroll and HR landscape. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare for scenario-based questions that focus on strategic account management and negotiation skills. Think of specific examples from your past experiences where you successfully managed client relationships or negotiated contracts.
✨Tip Number 4
Showcase your understanding of international outsourcing solutions. Be ready to discuss how you can leverage technology to enhance client satisfaction and drive revenue growth, as this is a key aspect of the Global Enterprise Account Director role.
We think you need these skills to ace Global Enterprise Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in payroll and HR services, especially in a contractual or commercial role. Emphasise your achievements in managing enterprise-sized accounts and any specific strategies you've implemented that led to growth.
Craft a Compelling Cover Letter: Your cover letter should reflect your understanding of SD Worx's mission and values. Discuss how your background aligns with the responsibilities of the Global Enterprise Account Director role, particularly your experience in strategic planning and client relationship management.
Showcase Your Communication Skills: Since this role involves liaising with C-Suite executives and various stakeholders, demonstrate your strong communication skills in your application. Use clear, concise language and provide examples of how you've effectively communicated complex ideas in previous roles.
Highlight International Experience: Given the international nature of the role, make sure to mention any experience you have working in diverse environments or with global clients. This will show your ability to adapt and thrive in an international setting, which is crucial for this position.
How to prepare for a job interview at SD Worx
✨Research SD Worx Thoroughly
Before the interview, make sure to dive deep into SD Worx's services, values, and recent developments. Understanding their approach to payroll and HR solutions will help you align your answers with their goals and demonstrate your genuine interest in the company.
✨Prepare for Strategic Discussions
As a Global Enterprise Account Director, you'll need to discuss strategies for client retention and growth. Be ready to share your past experiences in formulating and executing strategic plans, and think of specific examples where you've successfully maximised growth opportunities.
✨Showcase Your Negotiation Skills
Negotiation is key in this role. Prepare to discuss your negotiation tactics and provide examples of how you've effectively led contract negotiations in the past. Highlight your ability to build strong relationships while achieving favourable outcomes.
✨Demonstrate Cultural Awareness
Given the international nature of the role, it's important to show that you understand and respect cultural differences. Be prepared to discuss your experience working in diverse environments and how you adapt your communication style to connect with stakeholders from various backgrounds.