Global Enterprise Account Director

As an International Key Account Director you are responsible for the retention, growth and strategic alignment of managing Enterprise size Global Solutions (GS) clients. This will include formulating & executing strategy plans, maximising growth opportunities, holding customer stakeholder relationships & respect, strongly negotiating contracts and effectively leading bid teams.

What we have to offer:

• A dynamic environment: flexible working hours and working from home
• Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)
• Free language courses (during your working hours)
• Referral program
• Learning opportunities: through an individual development plan and professional training
• Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there’s always room to grow within SD Worx!

As this is an international role open in multiple countries, the full benefits package depends on the specific location. Feel free to ask our Recruiters for more details!

Your key responsibilities:

• Overall responsibility for the overall commercial well-being of the customer accounts to drive revenue growth relative to the agreed strategic plan and company ACV targets.
• The effective communications to all internal & external stakeholders, including C-Suite executives when appropriate.
• Strategy and execution.
• Key Single Point of Contact (SPOC) for the largest GS Accounts.
• Extending current major contracts.
• Identify Up-sell and cross-sell opportunities and understanding client requirements and propose the best solution based on SD Worx’ solutions by using and reinforcing our strong relationships with our top clients.
• Focus on value consultative selling principles, so establish customer buy in and accelerate sales process execution.
• Discuss payroll outsourcing & HR themes tactically and strategically and to follow up HR tendencies and modernizations.
• Creating the correct image of SD Worx as a global Payroll & HR provider by your presence on the market.
• Acting as the contact owner from a commercial, contractual and escalation point of view, working closely together with the Service Delivery Manager and other key stakeholders to execute the strategic plan effectively and seamlessly.
• Connect on a regular basis with key stakeholders within and outside the GS division to enhance a smooth, efficient and effective collaboration.

What do you have to offer?

• At least 10 years work experience in a contractual and/or commercial role in the payroll & HR services sector (or IT outsourcing services).
• Extensive experience in the international enterprise sized market.
• Demonstrable experience and understanding of international outsourcing solutions and the technological aspect of such a setting.
• Strong language skills (written and verbal): fluent English.
• Strong commercial, contractual, communication and negotiation skills.
• The ability to lead in an effective and efficient way a customer independently and with credibility.
• A creative thinker and implementer, pragmatic in taking decisions while respecting the processes in place.
• Well organized, respecting deadlines and agreements made with clients and colleagues.
• Flexible and prepared to travel, mainly throughout Europe and occasionally to other continents.

From many places, we work as one, moving from better to best together. SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life.