Drumchapel Citizens Advice Bureau is seeking a Session Supervisor to support the delivery of high-quality generalist advice to the public. You will oversee day-to-day session delivery, guide advisers on welfare benefits, debt, housing and employment queries, and ensure accurate client records.
The role requires on-site work Monday to Friday, with a focus on case checking, quality assurance, and providing constructive feedback to advisers and volunteers to maintain service standards.
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Advice Session Lead — QA & Adviser Support employer: SCVO
Wise Women is an exceptional employer dedicated to empowering women in Glasgow through meaningful community engagement and support. Our inclusive work culture fosters personal and professional growth, offering employees the chance to develop their skills while making a tangible difference in the lives of women affected by violence and abuse. With a strong commitment to feminist principles and a focus on collaboration, we provide a unique opportunity to be part of a transformative mission in a vibrant city.
