At a Glance
- Tasks: Support families with tailored advice and practical support to improve their financial wellbeing.
- Company: Join a reputable Citizens Advice Bureau with a strong community focus.
- Benefits: Gain valuable experience, develop your skills, and make a real difference in people's lives.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Be part of a team that empowers families and helps them overcome barriers.
- Qualifications: Experience in the advice sector and strong communication skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
About the job
Drumchapel Citizens Advice Bureau is looking for a highly motivated and experienced individual with the drive and enthusiasm to support the delivery of a high-quality advice and information service to the public.
We are an established Citizens Advice Bureau with a strong reputation for delivering well-managed, proactive and quality-assured services, both directly and in partnership with statutory and voluntary sector agencies.
The Thrive Early Family Adviser will provide high-quality, holistic advice and casework to families with children under five as part of the Thrive Early programme, delivered in partnership by Citizens Advice Scotland, Home-Start UK and Save the Children UK.
The role combines elements of a Generalist Adviser and Caseworker and will involve working closely with families who may experience barriers to accessing traditional advice services.
The postholder will build trusted relationships and provide tailored advice, advocacy and practical support to improve families' financial wellbeing and access to services.
The postholder will work collaboratively with Home-Start colleagues and other project partners to provide coordinated whole-family support and will operate within Drumchapel Citizens Advice Bureau's established management, supervision and quality assurance arrangements.
About you
- A minimum of one year's relevant experience within the advice sector.
- Experience of providing welfare rights, money, debt, generalist or other relevant advice and casework.
- Experience of managing ongoing client work or a caseload.
- Experience of using an electronic case-management or client-recording system.
- Experience of working with people who may be vulnerable, distressed or experiencing barriers to accessing services.
- Good communication and organisational skills.
- A commitment to delivering an excellent service to clients and to equality and diversity.
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Thrive Early Family Adviser employer: Scvo
Drumchapel Citizens Advice Bureau is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong emphasis on professional development, staff are encouraged to grow their skills while making a meaningful impact in the community by providing vital support to families in need. Located in Drumchapel, our collaborative culture and commitment to quality assurance ensure that you will be part of a respected organisation that values your contributions and prioritises the well-being of both clients and staff.
StudySmarter Expert Advice🤫
We think this is how you could land Thrive Early Family Adviser
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Scvo.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Scvo!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Scvo, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Scvo or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Thrive Early Family Adviser
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Scvo:Before hitting send, make sure to tailor your application specifically to Scvo! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Scvo
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
