Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Bookings Department, driving sales and business growth through strategic initiatives.
- Company: Scudamore's is Cambridge's iconic punting company, welcoming over 200,000 visitors annually.
- Benefits: Enjoy a competitive salary, bonus scheme, health plan, and discounts at local businesses.
- Why this job: Join a fun, inclusive team dedicated to preserving heritage while embracing innovation.
- Qualifications: Proven experience in commercial management, strong analytical skills, and excellent relationship management.
- Other info: Flexible working hours with opportunities for staff development and regular events.
The predicted salary is between 34700 - 48700 £ per year.
About The Role
We’re looking for a strategic and commercially astute leader to head up our Bookings Department, oversee all our sales channels, and drive business growth by:
- Developing strategies to realise commercial opportunities.
- Identifying, analysing and securing new areas of business.
- Developing product offerings with associated pricing models.
- Overseeing departmental resource planning, leading initiatives to improve financial performance.
- Overseeing the operational performance of the Bookings Department to ensure excellent service delivery.
What you\\\’ll be doing
We’re seeking an experienced commercial manager, ideally from the visitor attraction, hospitality, leisure or travel sectors, with a strong background in relevant areas such as key account management, sales and marketing, business development, operational management, commercial product development and management, and stakeholder engagement.
You’ll oversee the Company’s different sales channels, developing a deep understanding of our brand, markets, customers, product portfolio and competitive landscape. You’ll lead on acquisition, activation, retention and referral strategies, and manage key customer accounts to build long-term relationships.
You’ll co-ordinate the review, development and implementation of product offerings, pricing models and marketing activity, ensuring alignment with business goals. You’ll also lead on customer feedback strategy, using insights to improve service and experience.
Working closely with senior management, you’ll contribute to strategic planning, risk management and cross-departmental projects. You’ll oversee and support the Bookings Manager in operational delivery and ensure departmental compliance with relevant legislation and standards.
What’s the package?
- You’ll work five days out of seven, including a weekend day and some bank holidays. Working hours vary according to business needs and are flexible.
- Competitive pay package: salary £39,750 – £47,750 (dependent on relevant skills and experience) + bonus scheme of up to £6,750 per annum.
- Health and wellbeing cash plan.
- Based at a Cambridge city centre location, with free local car parking (subject to availability and approval).
- Free staff punting and regular staff events.
- Discounts at local businesses.
About You
What makes you Scudamore’s next Commercial Manager?
We’re looking for someone who can demonstrate:
- Proven experience in commercial management and strategic planning.
- Strong analytical skills and the ability to interpret market and customer data.
- A track record of developing successful sales strategies and business proposals.
- Excellent interpersonal and relationship management skills.
- Experience in commercial product development and marketing.
- Confidence in managing financial performance and operational budgets.
- A collaborative and professional approach, with high standards of confidentiality.
- Familiarity with compliance and regulatory requirements.
What would really help?
- Experience in managing pre-booked sales channels.
- A background in customer lifecycle management.
- Experience of attending trade exhibitions and networking events.
- Data analysis skills.
- Project management experience.
About Scudamore\\\’s
Why work for Scudamore\\\’s?
Founded in Edwardian times, Scudamore’s is Cambridge’s premier and longest-standing punting company. With three boat hire stations and over 200,000 visitors each year, we’re one of the city’s most iconic attractions.
We pride ourselves on:
- Doing business with integrity and responsibility.
- Serving as ambassadors for Cambridge’s heritage.
- Creating a fun, inclusive and welcoming environment.
- Respecting the river and its traditions while embracing innovation.
- Investing in staff development and continuous learning.
We’re here to make punting the best it can be—for residents, visitors and our team.
Interested?
Please apply, attaching your CV and a covering letter, which should explain your suitability for the role.
We may interview shortlisted candidates at the earliest opportunity and the vacancy may be filled at any time.
Need to know.
We operate an equal opportunities policy and recruit only on the basis of work criteria and individual merit.
By law, we are required to ensure that anyone taking up employment with Scudamore\\\’s has the legal right to work in the UK. You will be required to demonstrate this.
#J-18808-Ljbffr
Commercial Manager employer: Scudamore's Punting Company
Contact Detail:
Scudamore's Punting Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Manager
✨Tip Number 1
Familiarise yourself with the visitor attraction and hospitality sectors. Understanding the specific challenges and opportunities in these industries will help you speak confidently about your experience and how it aligns with our needs.
✨Tip Number 2
Network with professionals in the commercial management field, especially those who have experience in sales channels and customer lifecycle management. Attend relevant trade exhibitions or local events to build connections that could support your application.
✨Tip Number 3
Prepare to discuss your analytical skills and how you've used data to drive business decisions in previous roles. Being able to provide specific examples of successful strategies you've implemented will set you apart from other candidates.
✨Tip Number 4
Showcase your interpersonal skills by preparing to discuss how you've built and maintained relationships with key stakeholders. Highlighting your collaborative approach will demonstrate that you're a good fit for our team-oriented environment.
We think you need these skills to ace Commercial Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial management, sales strategies, and operational performance. Use specific examples from your past roles that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: In your cover letter, clearly explain why you are a great fit for the Commercial Manager role. Address your strategic planning skills, analytical abilities, and experience in developing successful sales strategies. Be sure to connect your past experiences to the specific needs of Scudamore's.
Showcase Relevant Skills: Highlight your strong interpersonal and relationship management skills, as well as your familiarity with compliance and regulatory requirements. Mention any experience you have with customer lifecycle management or managing pre-booked sales channels, as these are particularly relevant.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role like this.
How to prepare for a job interview at Scudamore's Punting Company
✨Showcase Your Strategic Thinking
As a Commercial Manager, you'll need to demonstrate your ability to develop and implement strategies. Prepare examples of how you've identified commercial opportunities in the past and the impact of your decisions on business growth.
✨Know the Company Inside Out
Familiarise yourself with Scudamore's brand, values, and market position. Understanding their unique selling points and competitive landscape will help you articulate how you can contribute to their success during the interview.
✨Highlight Your Analytical Skills
Be ready to discuss how you've used data to inform your decisions in previous roles. Provide specific examples of how your analytical skills have led to successful sales strategies or product developments.
✨Demonstrate Relationship Management
Since the role involves managing key customer accounts, prepare to share experiences where you've built and maintained strong relationships. Highlight your interpersonal skills and how they have contributed to long-term partnerships.
