At a Glance
- Tasks: Deliver fun and informative punt tours while engaging with visitors.
- Company: Join Scudamore's, Cambridge's top punt tour and boat hire company.
- Benefits: Earn competitive pay, keep your tips, and enjoy flexible hours.
- Other info: Enjoy social events, career growth, and a supportive training team.
- Why this job: Be an ambassador for Cambridge and create memorable experiences for visitors.
- Qualifications: No experience needed; just bring your enthusiasm and love for people.
The predicted salary is between 13 - 16 £ per hour.
Founded in 1910, Scudamore's is Cambridge's premier punt tour and boat hire company. We are seeking lively, outgoing and aspirational people to promote and deliver our award-winning punt tours of the College Backs. No punting, guiding or sales experience is necessary as full training is provided. We're open all year round and operate a rolling recruitment programme with regular training courses running each month and immediate start available. Flexible working pattern to fit your lifestyle with full-time and part-time roles available.
As a River Tour Guide at Scudamore's you'll act as an ambassador for Cambridge, giving a warm, considerate and attentive welcome to our visitors. Your duties will be varied but ultimately your role is about four main things:
- Delivering a memorable punt tour that is informative, inspiring and entertaining.
- Offering effective and courteous ticket sales within a competitive environment.
- Providing a timely, consistently high-quality service in line with our values and standards.
- Maintaining a safe working environment for all.
Potential for £ per day, offering a combination of an hourly rate, fixed rate per tour and uncapped commission. You will also keep all your tips from customers. Our paid training course is the gold standard for punting operators in Cambridge. Ongoing mentoring is available from our dedicated training team. 28 days paid holiday (or pro rata equivalent for part-time workers) per annum and pension contributions. Career opportunities and development: cross-departmental and management positions open on a yearly basis. Regular social events including parties and staff award nights. Based at premium Cambridge city-centre locations.
Flexible working, with both full-time and part-time roles available. You are in charge of your work pattern and are free to work around other commitments.
What makes you a Scudamore's River Tour Guide? You're friendly, enthusiastic, and driven individual who is eager to be an ambassador for the city of Cambridge. You enjoy engaging with people and have an excellent command of spoken English. You're self-motivated and keen to learn, with the ability to absorb and share knowledge. Physical activity compliments your lifestyle and you are comfortable with working outdoors and around water.
What would also help? Prior experience of working in a customer-facing role. Previous sales experience. Good availability to work on weekends.
River Tour Guide 2026 in Cambridge employer: Scudamore's Punting Company
Scudamore's is an exceptional employer, offering a vibrant work culture where enthusiasm and customer engagement are at the forefront. With flexible working patterns, comprehensive training, and opportunities for career advancement, employees can thrive in a supportive environment while enjoying the beautiful surroundings of Cambridge. Regular social events and a focus on employee well-being make Scudamore's a rewarding place to work for those seeking meaningful employment.
Contact Details:
Scudamore's Punting Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land River Tour Guide 2026 in Cambridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scudamore's and its history. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your storytelling skills! As a River Tour Guide, you'll need to engage visitors with interesting tales about Cambridge. Try rehearsing some fun facts or anecdotes to share during your interview to demonstrate your enthusiasm.
✨Tip Number 3
Show off your personality! Scudamore's is looking for lively and outgoing individuals, so let your true self shine through in your interactions. Be friendly, approachable, and don’t be afraid to show your excitement about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Scudamore's family. Don’t miss out on this opportunity!
We think you need these skills to ace River Tour Guide 2026 in Cambridge
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and your love for Cambridge.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention any customer-facing roles or experiences that showcase your friendly and engaging nature.
Keep It Clear and Concise:We appreciate a well-structured application. Keep your sentences clear and to the point, making it easy for us to see why you’d be a great fit as a River Tour Guide.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to becoming a Scudamore's River Tour Guide.
How to prepare for a job interview at Scudamore's Punting Company
✨Know Your Audience
Before the interview, take some time to research Scudamore's and their punt tours. Familiarise yourself with the history of Cambridge and the key sights along the river. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Show Your Personality
As a River Tour Guide, being lively and outgoing is crucial. During the interview, let your personality shine through! Share stories or experiences that highlight your enthusiasm for engaging with people and your ability to create memorable experiences.
✨Demonstrate Your Customer Service Skills
Even if you don’t have direct experience in guiding or sales, think of examples from past roles where you provided excellent customer service. Highlight how you handled challenging situations or went above and beyond to ensure customer satisfaction.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, team dynamics, or opportunities for growth within the company. It shows that you’re engaged and serious about the position, plus it gives you valuable insights into the role.