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- Tasks: Deliver unforgettable punt tours while providing excellent customer service.
- Company: Join the iconic Scudamore's team in beautiful Cambridge.
- Benefits: Unique training programme and the chance to work outdoors.
- Other info: Physically active role requiring good balance and basic swimming ability.
- Why this job: Reconnect with nature and share your passion for Cambridge with visitors.
- Qualifications: Friendly, enthusiastic, and confident public speakers with great interpersonal skills.
The predicted salary is between 10 - 12 £ per hour.
This application is for previous Scudamore's staff members. We’re delighted to hear that you’d like to return as a River Tour Guide at Scudamore’s for 2026.
Here’s a quick reminder of what the role entails and what we look for in our River Tour Guides:
- What's involved?
- Delivering a memorable punt tour that is informative, inspiring and entertaining.
- Offering effective and courteous ticket sales within a competitive environment.
- Giving a warm, considerate and attentive welcome to all customers.
- Maintaining a safe working environment on station and on the river.
- Providing a timely, consistently high-quality service in line with our standards and Company values.
- What makes you a Scudamore’s River Tour Guide?
- You’re friendly, approachable and enthusiastic, with great interpersonal skills.
- You enjoy engaging with people and are committed to providing outstanding customer service.
- You’re a confident public speaker and have an excellent command of spoken English.
- You’re self-motivated, keen to learn, and have the ability to absorb and share knowledge.
- You’re physically active, energetic and enjoy working outdoors.
The returners’ process
Our training and coaching programme is unique to us and is the gold standard for visitor attractions in Cambridge. Its purpose is to equip our staff with the skills, knowledge and confidence which will enable them to give our customers the best possible experience. With this in mind we induct all returners and assess their river tours for quality purposes before they start working for us again. To ensure we are providing our customers with the very best guided tour possible, you may be asked to complete some additional training and a skills test. This will be decided depending on how long you have been away from the river and your current tour score. This will also need to be completed before you can apply for shifts. Once you have completed your returners form Marcello will be in touch about training.
Other information
Special demands of the role
As you will recall, this role is physically demanding and requires you to remain on your feet throughout the working day in various weather conditions. In addition, the punting element requires good balance, an appropriate level of fitness and basic swimming ability.
Need to know
We operate an equal opportunities policy and recruit only on the basis of work criteria and individual merit. By law we are required to ensure that anyone taking up employment at Scudamore's has a legal right to work in the UK and you will be required to demonstrate this.
Scudamore's River Tour Guide Returner Spring 2026 in Cambridge employer: Scudamore's Punting Company Ltd
Contact Detail:
Scudamore's Punting Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scudamore's River Tour Guide Returner Spring 2026 in Cambridge
✨Tip Number 1
Get familiar with Scudamore's values and what makes a great River Tour Guide. Brush up on your public speaking skills and think about how you can make your tours engaging and fun. Remember, it’s all about creating memorable experiences for our customers!
✨Tip Number 2
Don’t just wait for the call! Head over to our website and check out the current vacancies. It shows initiative and enthusiasm, which we love to see in our team members. Plus, it’s a great way to stay updated on any new opportunities.
✨Tip Number 3
Network with your former colleagues or other guides. They might have insights or tips on how to ace the returners’ process. Plus, it’s always good to reconnect and share experiences from your time at Scudamore's!
✨Tip Number 4
Prepare for the training and skills test by practising your tour delivery. Think about how you can incorporate interesting facts and stories to keep your audience engaged. The more prepared you are, the more confident you’ll feel when you’re back on the river!
We think you need these skills to ace Scudamore's River Tour Guide Returner Spring 2026 in Cambridge
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm for the role and your love for engaging with people.
Highlight Your Experience: Since this is for returners, make sure to mention your previous experience with us. Share specific examples of how you delivered memorable tours or provided outstanding customer service during your time at Scudamore's.
Tailor Your Application: Read through the job description carefully and align your skills and experiences with what we’re looking for in a River Tour Guide. Use keywords from the description to make it clear that you’re a perfect fit for the role.
Apply Through Our Website: Don’t forget to apply through our main website! It’s the best way to ensure your application gets to us directly and helps us keep track of all the amazing returners like you.
How to prepare for a job interview at Scudamore's Punting Company Ltd
✨Brush Up on Your Tour Skills
Since you're returning to a role you’ve done before, it’s essential to refresh your knowledge of the river and the key points of interest. Practise delivering your tour in a way that’s engaging and informative, just like you did previously. This will show your enthusiasm and commitment to providing a memorable experience.
✨Show Off Your Customer Service Skills
Remember, being friendly and approachable is key! Think of examples from your previous time at Scudamore's where you went above and beyond for customers. Be ready to share these stories during your interview to demonstrate your dedication to outstanding service.
✨Prepare for the Physical Demands
This role is physically demanding, so be prepared to discuss how you manage this aspect. You might want to mention any fitness routines or outdoor activities you engage in that keep you active. This shows you’re ready for the challenges of the job!
✨Practice Your Public Speaking
As a River Tour Guide, public speaking is a big part of the job. Practise speaking clearly and confidently about various topics related to the river and its history. You could even do a mock tour for friends or family to get comfortable with your delivery and receive feedback.