At a Glance
- Tasks: Deliver unforgettable punt tours while providing excellent customer service.
- Company: Join the iconic Scudamore's team in beautiful Cambridge.
- Benefits: Unique training programme and the chance to work outdoors.
- Other info: Physically active role requiring good balance and basic swimming ability.
- Why this job: Reconnect with nature and share your passion for Cambridge with visitors.
- Qualifications: Friendly, enthusiastic, and confident public speakers with great interpersonal skills.
The predicted salary is between 10 - 12 £ per hour.
This application is for previous Scudamore's staff members. We’re delighted to hear that you’d like to return as a River Tour Guide at Scudamore’s for 2026.
Here’s a quick reminder of what the role entails and what we look for in our River Tour Guides:
- What's involved?
- Delivering a memorable punt tour that is informative, inspiring and entertaining.
- Offering effective and courteous ticket sales within a competitive environment.
- Giving a warm, considerate and attentive welcome to all customers.
- Maintaining a safe working environment on station and on the river.
- Providing a timely, consistently high-quality service in line with our standards and Company values.
- What makes you a Scudamore’s River Tour Guide?
- You’re friendly, approachable and enthusiastic, with great interpersonal skills.
- You enjoy engaging with people and are committed to providing outstanding customer service.
- You’re a confident public speaker and have an excellent command of spoken English.
- You’re self-motivated, keen to learn, and have the ability to absorb and share knowledge.
- You’re physically active, energetic and enjoy working outdoors.
The returners’ process
Our training and coaching programme is unique to us and is the gold standard for visitor attractions in Cambridge. Its purpose is to equip our staff with the skills, knowledge and confidence which will enable them to give our customers the best possible experience. With this in mind we induct all returners and assess their river tours for quality purposes before they start working for us again. To ensure we are providing our customers with the very best guided tour possible, you may be asked to complete some additional training and a skills test. This will be decided depending on how long you have been away from the river and your current tour score. This will also need to be completed before you can apply for shifts. Once you have completed your returners form Marcello will be in touch about training.
Other information
Special demands of the role
As you will recall, this role is physically demanding and requires you to remain on your feet throughout the working day in various weather conditions. In addition, the punting element requires good balance, an appropriate level of fitness and basic swimming ability.
Need to know
We operate an equal opportunities policy and recruit only on the basis of work criteria and individual merit. By law we are required to ensure that anyone taking up employment at Scudamore's has a legal right to work in the UK and you will be required to demonstrate this.
Scudamore's River Tour Guide Returner Spring 2026 in Cambridge employer: Scudamore's Punting Company Ltd
Scudamore's is an exceptional employer, offering a vibrant work culture that celebrates teamwork and customer engagement in the picturesque setting of Cambridge. As a River Tour Guide, you will benefit from our gold standard training programme, ensuring your professional growth while delivering memorable experiences to our visitors. With a commitment to equal opportunities and a supportive environment, returning to Scudamore's means rejoining a community that values your contributions and fosters your development.
Contact Details:
Scudamore's Punting Company Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Scudamore's River Tour Guide Returner Spring 2026 in Cambridge
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Scudamore's Punting Company Ltd are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Scudamore's River Tour Guide Returner Spring 2026 in Cambridge
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Scudamore's Punting Company Ltd.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Scudamore's Punting Company Ltd. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at Scudamore's Punting Company Ltd
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
