At a Glance
- Tasks: Provide excellent customer service and manage ticketing at Scudamore's.
- Company: Join a friendly team at Scudamore's, a top visitor attraction in Cambridge.
- Benefits: Gain valuable experience, training, and work outdoors during the festive season.
- Other info: Must be available for key holiday dates and enjoy working outdoors.
- Why this job: Be part of a fun, energetic environment while making visitors feel valued.
- Qualifications: Friendly, organised, and enthusiastic with great teamwork skills.
The predicted salary is between 10.8 - 13.2 £ per hour.
Please Note.
If you are available to work - Christmas Eve, Christmas Day, Boxing Day, New Years' Eve & New Years' Day - we will use your returners form as a commitment to work and priority for unbarring will be given to those that can work them but you MUST still do a roster request.
We’re delighted to hear that you’d like to return as a Cashier at Scudamore’s.
Here’s a quick reminder of what the role entails and what we look for in our Cashiers:
What's involved?
- Operating a welcoming, efficient and courteous ticketing and information service.
- Bringing a high level of accuracy and security to payment handling and station administration.
- Hosting and assisting our visitors, ensuring they feel looked after and valued.
- Overseeing the hire of craft and the tours rota, helping customers with boarding and disembarkation.
- Maintaining a safe working environment for all, both on station and on the water.
What makes you a Scudamore’s Cashier?
- You’re friendly, approachable and enthusiastic, with great interpersonal skills.
- You enjoy engaging with people and are committed to providing outstanding customer service.
- You’re organised and self‑motivated, with a good attention to detail.
- You’re an excellent team‑worker.
- You’re physically active, energetic and enjoy working outdoors.
- The returners’ process
Our training and coaching programme is unique to us and is the gold standard for visitor attractions in Cambridge.
Its purpose is to equip our staff with the skills, knowledge and confidence which will enable them to give our customers the best possible experience.
With this in mind we induct all returners and assess their cashiering skills for quality purposes before they start working for us again.
To ensure we’re offering our customers the very best service we can, you may be asked to complete some additional training and a skills test.
This will be decided depending on how long you have been away from the river and your Cashier Grade.
This will also need to be completed before you can apply for shifts.
Once you have completed your returners form Marcello will be in touch about training.
- Other information
- Special demands of the role
As you will recall, this role is physically demanding and requires you to remain on your feet throughout the working day in various weather conditions.
In addition, the punting element requires good balance, an appropriate level of fitness and basic swimming ability.
Need to know
We operate an equal opportunities policy and recruit only on the basis of work criteria and individual merit.
By law we are required to ensure that anyone taking up employment at Scudamore's has a legal right to work in the UK and you will be required to demonstrate this.
Please Note.
If you are available to work - Christmas Eve, Christmas Day, Boxing Day, New Years' Eve & New Years' Day - we will use your returners form as a commitment to work and priority for unbarring will be given to those that can work them but you MUST still do a roster request.
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Scudamore's Cashier - Winter 2026 Returner in Cambridge employer: Scudamore's Punting Company Ltd
Scudamore's is an exceptional employer, offering a vibrant work culture that prioritises teamwork and outstanding customer service. Located in the picturesque setting of Cambridge, employees benefit from unique training programmes that enhance their skills while enjoying the outdoors and engaging with visitors. With opportunities for personal growth and a commitment to equal opportunities, returning as a Cashier at Scudamore's promises a rewarding and fulfilling experience during the festive season.
Contact Details:
Scudamore's Punting Company Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Scudamore's Cashier - Winter 2026 Returner in Cambridge
✨Hit the Ground Running with Seasonal Hiring!
Many customer support roles, especially seasonal ones, ramp up around holidays or special events. Keep an eye out for hiring fairs or open days in your area. Local businesses often need a boost during peak times, so don’t hesitate to drop in and chat directly with the team at places like Scudamore's Punting Company Ltd.
✨Join Customer Support Communities
Dive into online communities focused on customer support, like forums or social media groups. This is a fantastic way to connect with others in the field, learn about unadvertised roles, and share experiences. Plus, you never know when a connection might lead to an opportunity at places like Scudamore's Punting Company Ltd.
✨Show Off Your Skills!
Since you're targeting a seasonal role, create a quick online portfolio showcasing your customer support skills. Whether it’s resolving customer queries, handling difficult conversations, or just general customer engagement – put it all out there! Make sure to share the link when you apply to Scudamore's Punting Company Ltd.
✨Be Prepared for the Busy Season
You know seasonal work can get intense, so brush up on common customer queries and best practices before interviews. When you’re prepared to talk about handling high-stress situations, it shows you’re ready to step in during the crunch periods. This is likely to impress the team at Scudamore's Punting Company Ltd!
We think you need these skills to ace Scudamore's Cashier - Winter 2026 Returner in Cambridge
Some tips for your application 🫡
Show Off Your Customer Support Skills:In your CV, make sure to highlight any previous experience you've had in customer support or related fields. This could include resolving customer issues, handling complaints, or even just being a go-to person for friends and family. Use specific examples that demonstrate your capability to help others effectively—the more relatable, the better!
Tailor Your Cover Letter with Enthusiasm:For a seasonal role at Scudamore's Punting Company Ltd, we want to see your excitement for both the job and the company. Use your cover letter to express why you're interested in customer support specifically and how you're eager to help customers during peak times. Mention any relevant skills or experiences that make you a perfect fit!
Flexibility is Key:Seasonal positions often require adaptability, so emphasise your willingness to work varying shifts or tackle new challenges. Let us know about your flexibility in your cover letter, as it shows you're ready to jump into action when needed and helps us understand your availability throughout the season.
Emphasise Soft Skills and Teamwork:In customer support, your soft skills are just as crucial as your experience. Highlight qualities like patience, empathy, and communication in your CV and cover letter. If you have examples of working in a team to solve problems or improve processes, shout about them—they'll show us how you can contribute to a great atmosphere at Scudamore's Punting Company Ltd!
How to prepare for a job interview at Scudamore's Punting Company Ltd
✨Showcase Your Customer Empathy
In customer support, empathy is key! Come prepared with examples from past experiences where you handled customer issues. Think of specific situations where you turned a frustrated customer into a satisfied one, because those real-life stories will show Scudamore's Punting Company Ltd that you've got the right attitude for their team.
✨Know the Tools of the Trade
Familiarise yourself with popular customer support tools like Zendesk or Freshdesk. If you've used any chat or ticketing systems before, be ready to discuss how you navigated them and any challenges you overcame. This will demonstrate that you're not just a people person but also tech-savvy, which is super important in this field.
✨Prepare for Role-Playing Scenarios
Expect some role-playing during your interview where you'll be asked to deal with a hypothetical customer scenario. Practise handling common issues, such as a complaint about a product or service delay. This will give you a chance to display your problem-solving skills and how you maintain professionalism under pressure.
✨Highlight Your Flexibility and Enthusiasm
As this is a seasonal position, let your passion shine! Talk about your willingness to dive into the role, your adaptability to busy periods, and how you thrive in high-pressure environments. Share why you're excited to join Scudamore's Punting Company Ltd during this peak time and how you can be an asset to their team.
