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- Tasks: Provide excellent customer service while managing ticketing and information services.
- Company: Join the friendly team at Scudamore's, a beloved visitor attraction in Cambridge.
- Benefits: Unique training programme, outdoor work, and a chance to reconnect with a great team.
- Other info: Role requires physical activity and good balance; must be ready for various weather conditions.
- Why this job: Return to a fun, energetic environment where you can make visitors feel valued.
- Qualifications: Previous experience as a Cashier and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
This application is for previous Scudamore's staff members. We’re delighted to hear that you’d like to return as a Cashier to Scudamore’s in 2026.
Here’s a quick reminder of what the role entails and what we look for in our Cashiers:
What's involved?- Operating a welcoming, efficient and courteous ticketing and information service.
- Bringing a high level of accuracy and security to payment handling and station administration.
- Hosting and assisting our visitors, ensuring they feel looked after and valued.
- Overseeing the hire of craft and the tours rota, helping customers with boarding and disembarkation.
- Maintaining a safe working environment for all, both on station and on the water.
- You’re friendly, approachable and enthusiastic, with great interpersonal skills.
- You enjoy engaging with people and are committed to providing outstanding customer service.
- You’re organised and self-motivated, with a good attention to detail.
- You’re an excellent team-worker.
- You’re physically active, energetic and enjoy working outdoors.
The returners’ process: Our training and coaching programme is unique to us and is the gold standard for visitor attractions in Cambridge. Its purpose is to equip our staff with the skills, knowledge and confidence which will enable them to give our customers the best possible experience. With this in mind we induct all returners and assess their cashiering skills for quality purposes before they start working for us again. To ensure we’re offering our customers the very best service we can, you may be asked to complete some additional training and a skills test. This will be decided depending on how long you have been away from the river and your Cashier Grade. This will also need to be completed before you can apply for shifts. Once you have completed your returners form Marcello will be in touch about training.
Other informationSpecial demands of the role: As you will recall, this role is physically demanding and requires you to remain on your feet throughout the working day in various weather conditions. In addition, the punting element requires good balance, an appropriate level of fitness and basic swimming ability.
Need to know: We operate an equal opportunities policy and recruit only on the basis of work criteria and individual merit. By law we are required to ensure that anyone taking up employment at Scudamore's has a legal right to work in the UK and you will be required to demonstrate this.
Scudamore's Cashier Returner - S/S 2026 in Cambridge employer: Scudamore's Punting Company Ltd
Contact Detail:
Scudamore's Punting Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scudamore's Cashier Returner - S/S 2026 in Cambridge
✨Tip Number 1
Reconnect with your Scudamore's network! Reach out to former colleagues or managers. They might have insights on the best way to approach your return and can even put in a good word for you.
✨Tip Number 2
Brush up on your customer service skills! Since the role is all about providing outstanding service, think of examples from your previous experience that showcase your friendly and approachable nature.
✨Tip Number 3
Get familiar with the latest updates at Scudamore's! Check out our main website for any new initiatives or changes in procedures. This will show you're proactive and genuinely interested in returning.
✨Tip Number 4
Prepare for the training and skills test! Make sure you're ready to demonstrate your cashiering skills and knowledge. Practising your balance and fitness can also help, given the physical demands of the role.
We think you need these skills to ace Scudamore's Cashier Returner - S/S 2026 in Cambridge
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re looking for those great interpersonal skills that make you a perfect fit for Scudamore’s.
Highlight Your Experience: Since this is for returners, make sure to mention your previous experience with us! Talk about what you enjoyed most and how you contributed to our team. This will help us see how you can jump back in and hit the ground running.
Show Your Commitment to Customer Service: We love candidates who are passionate about providing outstanding customer service. Share examples of how you've gone above and beyond for customers in the past. This will show us that you’re ready to create memorable experiences for our visitors again!
Check Your Details: Before hitting that submit button, double-check your application for any typos or errors. Attention to detail is key in this role, and we want to see that you take pride in your work. And remember, apply through our website for the best chance of getting back on board!
How to prepare for a job interview at Scudamore's Punting Company Ltd
✨Brush Up on Your Cashier Skills
Since you're returning to a role you’ve done before, it’s essential to refresh your memory on cashiering skills. Review the ticketing system and payment handling procedures to show that you’re ready to hit the ground running.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Scudamore's values friendly and approachable staff, so be ready to discuss how you engage with visitors and make them feel valued.
✨Get Physically Prepared
Remember, this role is physically demanding! Make sure you’re fit and ready to be on your feet all day. You might want to practice your balance and swimming skills too, as these are crucial for the punting element of the job.
✨Familiarise Yourself with the Training Process
Understand the unique training and coaching programme Scudamore's offers. Be prepared to discuss how you can benefit from this training and how it will help you provide the best experience for customers once you return.