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For Companies At a Glance
- Tasks: Lead our Bookings Department and drive business growth through strategic planning.
- Company: Join Scudamore's, Cambridge's iconic punting company with a rich heritage.
- Benefits: Competitive salary, bonus scheme, health plan, and discounts at local businesses.
- Why this job: Make a real impact in a fun, inclusive environment while developing your career.
- Qualifications: Proven experience in commercial management and strong analytical skills required.
- Other info: Flexible working hours and opportunities for continuous learning and development.
The predicted salary is between 39750 - 47750 £ per year.
£39,750 – £47,750 + Bonus of up to £6,750 per annum
We’re looking for a strategic and commercially astute leader to head up our Bookings Department, oversee all our sales channels, and drive business growth by:
- Developing strategies to realise commercial opportunities.
- Identifying, analysing and securing new areas of business.
- Developing product offerings with associated pricing models.
- Overseeing departmental resource planning, leading initiatives to improve financial performance.
- Overseeing the operational performance of the Bookings Department to ensure excellent service delivery.
What you\’ll be doing
We’re seeking an experienced commercial manager, ideally from the visitor attraction, hospitality, leisure or travel sectors, with a strong background in relevant areas such as key account management, sales and marketing, business development, operational management, commercial product development and management, and stakeholder engagement.
You’ll oversee the Company’s different sales channels, developing a deep understanding of our brand, markets, customers, product portfolio and competitive landscape. You’ll lead on acquisition, activation, retention and referral strategies, and manage key customer accounts to build long-term relationships.
You’ll co-ordinate the review, development and implementation of product offerings, pricing models and marketing activity, ensuring alignment with business goals. You’ll also lead on customer feedback strategy, using insights to improve service and experience.
Working closely with senior management, you’ll contribute to strategic planning, risk management and cross-departmental projects. You’ll oversee and support the Bookings Manager in operational delivery and ensure departmental compliance with relevant legislation and standards.
What’s the package?
- You’ll work five days out of seven, including a weekend day and some bank holidays. Working hours vary according to business needs and are flexible.
- Permanent Contract
- Competitive pay package: salary £39,750 – £47,750 (dependent on relevant skills and experience) + bonus scheme of up to £6,750 per annum.
- Health and wellbeing cash plan.
- Based at a Cambridge city centre location, with free local car parking (subject to availability and approval).
- Free staff punting and regular staff events.
- Discounts at local businesses.
About You
What makes you Scudamore’s next Commercial Manager?
We’re looking for someone who can demonstrate:
- Proven experience in commercial management and strategic planning.
- Strong analytical skills and the ability to interpret market and customer data.
- A track record of developing successful sales strategies and business proposals.
- Excellent interpersonal and relationship management skills.
- Experience in commercial product development and marketing.
- Confidence in managing financial performance and operational budgets.
- A collaborative and professional approach, with high standards of confidentiality.
- Familiarity with compliance and regulatory requirements.
What would really help?
- Experience in managing pre-booked sales channels.
- A background in customer lifecycle management.
- Experience of attending trade exhibitions and networking events.
- Data analysis skills.
About Scudamore\’s:
Why work for Scudamore’s?
Founded in Edwardian times, Scudamore’s is Cambridge’s premier and longest-standing punting company. With three boat hire stations and over 200,000 visitors each year, we’re one of the city’s most iconic attractions.
We pride ourselves on:
- Doing business with integrity and responsibility.
- Serving as ambassadors for Cambridge’s heritage.
- Creating a fun, inclusive and welcoming environment.
- Respecting the river and its traditions while embracing innovation.
- Investing in staff development and continuous learning.
We’re here to make punting the best it can be—for residents, visitors and our team.
Interested?
Please apply, attaching your CV and a covering letter, which should explain your suitability for the role. The deadline for applications is 28th September 2025.
We may interview shortlisted candidates at the earliest opportunity and the vacancy may be filled at any time.
Need to know
We operate an equal opportunities policy and recruit only on the basis of work criteria and individual merit.
By law, we are required to ensure that anyone taking up employment with Scudamore\’s has the legal right to work in the UK. You will be required to demonstrate this.
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Commercial Manager employer: Scudamore's Punting Co
Contact Detail:
Scudamore's Punting Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Manager
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, and local meetups to connect with people in the visitor attraction and hospitality sectors. You never know who might have the inside scoop on job openings or be looking for someone just like you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your achievements in commercial management and strategic planning. When you get the chance to chat with potential employers, share these examples to demonstrate how you can drive business growth.
✨Tip Number 3
Don’t just apply—engage! When you find a role that excites you, reach out to the hiring manager or team on LinkedIn. A friendly message expressing your interest can set you apart from the crowd and show that you’re genuinely keen on the position.
✨Tip Number 4
Keep it flexible! Be open to different roles within the company that may not be exactly what you’re looking for but could lead to your dream job. Sometimes, getting your foot in the door is all it takes to showcase your talents and move up!
We think you need these skills to ace Commercial Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Manager role. Highlight your experience in commercial management, strategic planning, and any relevant sectors like hospitality or travel. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Scudamore’s. Mention specific experiences that demonstrate your ability to drive business growth and manage key customer accounts. Let us know why you’re excited about this opportunity!
Showcase Your Analytical Skills: Since we value strong analytical skills, make sure to include examples of how you've used data to inform your decisions in previous roles. Whether it’s developing sales strategies or improving service delivery, we want to see your thought process!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Scudamore’s and what we stand for!
How to prepare for a job interview at Scudamore's Punting Co
✨Know Your Numbers
As a Commercial Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics related to sales performance, market trends, and customer data. Be ready to discuss how you've used data to drive business decisions in the past.
✨Showcase Your Strategic Mindset
Prepare to talk about your experience in developing successful sales strategies and business proposals. Think of specific examples where your strategic planning led to measurable results. This will show that you can think critically and act decisively.
✨Understand the Brand and Market
Familiarise yourself with Scudamore's brand, its history, and its position in the market. Research their competitors and be prepared to discuss how you would enhance their product offerings and pricing models to capture new business opportunities.
✨Build Rapport with Interviewers
Interpersonal skills are crucial for this role. Practice building rapport during the interview by engaging with your interviewers. Ask insightful questions about the company culture and their expectations for the role, showing that you're genuinely interested in being part of the team.