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- Tasks: Lead daily operations and ensure guests have an unforgettable experience.
- Company: Premier punting company in the heart of Cambridge.
- Benefits: Competitive salary, bonuses, and a vibrant work environment.
- Why this job: Join a fun team and make every visitor's day special!
- Qualifications: Experience in team leadership and customer service is a must.
- Other info: Full-time role with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
A premier punting company in Cambridge seeks an Assistant Manager to oversee daily operations and ensure exceptional customer service. The role includes driving sales, managing and developing a team, and working to achieve performance targets while delivering an outstanding visitor experience.
Ideal candidates will have experience in team leadership, a background in customer service, and strong critical thinking skills. This is a full-time position with a competitive remuneration package including bonuses.
Assistant Station Manager — Drive Guest Experience & Operations in Cambridge employer: Scudamore's Punting Co
Contact Detail:
Scudamore's Punting Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Station Manager — Drive Guest Experience & Operations in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at the company. Building relationships can give us an edge when it comes to landing that Assistant Station Manager role.
✨Tip Number 2
Show off your personality during interviews! We want to see how you’d fit into the team and contribute to the guest experience. Be yourself, share your passion for customer service, and don’t be afraid to showcase your leadership skills.
✨Tip Number 3
Prepare some killer questions for your interview! This shows us that you’re genuinely interested in the role and the company. Ask about team dynamics, performance targets, or how they ensure exceptional customer service – it’ll make you stand out!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it’s a great opportunity to reiterate your enthusiasm for the Assistant Station Manager position.
We think you need these skills to ace Assistant Station Manager — Drive Guest Experience & Operations in Cambridge
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering exceptional guest experiences. Share specific examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.
Highlight Your Leadership Skills: We want to know about your experience in managing and developing teams. Be sure to include any relevant leadership roles you've held and how you motivated your team to achieve performance targets.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're the right fit for the role.
Apply Through Our Website: Make sure to submit your application through our website. This helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Scudamore's Punting Co
✨Know the Company Inside Out
Before your interview, make sure you research the punting company thoroughly. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Station Manager, you'll need to demonstrate your team leadership experience. Prepare specific examples of how you've successfully managed a team, resolved conflicts, or motivated staff in previous roles. This will highlight your capability to drive guest experience and operations.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations. Think of past experiences where you provided exceptional service or turned a negative situation into a positive one. This will showcase your critical thinking skills and ability to maintain high standards of customer care.
✨Set Clear Performance Goals
Be ready to discuss how you would approach achieving performance targets in this role. Consider outlining specific strategies you would implement to drive sales and enhance the visitor experience. This shows that you're proactive and results-oriented, which is exactly what they’re looking for.
