Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers by resolving queries and managing orders in a dynamic bakery environment.
- Company: Join a revolutionary plant-based food company committed to sustainability and animal welfare.
- Benefits: Enjoy flexible hours, 25 days leave, a performance bonus, and a cycle-to-work scheme.
- Why this job: Be part of a purpose-driven team making a real impact while growing your career.
- Qualifications: Strong communication skills, attention to detail, and proficiency in Microsoft Office required.
- Other info: This role offers a chance to work in a fast-growing, innovative company.
The predicted salary is between 28800 - 43200 £ per year.
Our client isn't just another food company - they're leading a revolution in sustainable, ethical, plant-based food. With a strong commitment to animal welfare, environmental sustainability, and better health, their mission is to make reducing meat consumption easier, tastier, and more accessible to everyone. And the business is growing - fast.
They're now looking for a Customer Service Executive to support this exciting growth across the UK and international markets.
Your Opportunity
If you're someone who brings passion, initiative, and a can-do attitude, this is the perfect role for you. You'll play a vital part in delivering exceptional customer experiences while supporting the ongoing modernisation of their Dartmouth-based bakery site. This is a great opportunity to join a purpose-driven company at a pivotal moment in its journey - and to grow with it.
What You'll Be Doing
- Responding promptly and professionally to customer and consumer queries
- Resolving customer issues efficiently and effectively
- Acting as a communication bridge between the head office and bakery team
- Managing manual orders within internal systems
- Booking transport for collections and deliveries
- Collaborating with cross-functional teams to resolve complex issues
What You'll Bring To The Table
- Excellent written and verbal communication skills
- A willingness to learn new systems and adapt to new processes
- Proficiency in Microsoft Office, especially Excel, Outlook, and Word
- Strong attention to detail
- A positive, team-oriented mindset
Perks & Benefits
- Performance-related bonus scheme
- Pension scheme
- Cycle to work scheme
- 25 days annual leave + bank holidays
- 37.5-hour workweek
- Flexible start and finish times
Customer Service Executive employer: sCube Consulting
Contact Detail:
sCube Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Familiarise yourself with the company's mission and values. Since they focus on sustainable and ethical food, showing your passion for these topics during any conversations can really set you apart.
✨Tip Number 2
Prepare to discuss your customer service experiences in detail. Think of specific examples where you've resolved issues or improved customer satisfaction, as this will demonstrate your capability in handling the role effectively.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel and Outlook. Being proficient in these tools is crucial for managing orders and communication, so consider doing a quick online course if you're not already confident.
✨Tip Number 4
Showcase your team-oriented mindset by preparing to discuss how you've collaborated with others in past roles. This will highlight your ability to work well within cross-functional teams, which is essential for this position.
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Understand the Company: Familiarise yourself with the company's mission and values, especially their commitment to sustainability and ethical practices. This will help you tailor your application to reflect their ethos.
Highlight Relevant Skills: Emphasise your excellent written and verbal communication skills in your CV and cover letter. Mention any experience you have in customer service or similar roles, showcasing your ability to resolve issues effectively.
Show Your Passion: In your application, express your enthusiasm for plant-based food and sustainable practices. Share any personal experiences or motivations that align with the company's mission to make meat reduction accessible.
Tailor Your Application: Customise your CV and cover letter to match the job description. Use keywords from the listing, such as 'team-oriented mindset' and 'attention to detail', to demonstrate that you are a perfect fit for the role.
How to prepare for a job interview at sCube Consulting
✨Show Your Passion for Sustainability
Since the company is focused on sustainable and ethical food, make sure to express your passion for these values during the interview. Share any personal experiences or initiatives you've taken that align with their mission.
✨Demonstrate Strong Communication Skills
As a Customer Service Executive, communication is key. Prepare examples of how you've effectively resolved customer queries in the past, showcasing your ability to communicate clearly and professionally.
✨Familiarise Yourself with Their Products
Take some time to research the company's product range and understand their unique selling points. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Highlight Your Teamwork Experience
The role involves collaborating with cross-functional teams, so be ready to discuss your experience working in teams. Share specific examples of how you've contributed to team success and resolved conflicts.
