At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer service in a retail environment.
- Company: Dynamic retail company focused on customer experience and team development.
- Benefits: Competitive salary, bonus potential, company car, and extensive employee discounts.
- Other info: Great career progression opportunities and a supportive work culture.
- Why this job: Make a real impact by creating a positive shopping experience for customers.
- Qualifications: Experience in leading teams, excellent communication skills, and a passion for customer service.
The predicted salary is between 35500 - 35500 £ per year.
Department: Retail
Location: Wrexham
Compensation: £35,500 / year
Description
Are you great at making people feel comfortable? Can you lead, inspire and motivate a team? Are you passionate about customers receiving a first class customer experience? If the answer is ‘yes’ then we have the role for you! We’re looking for a Store Manager to lead the team in Wrexham.
As a Store Manager, you’ll be expected to manage the day to day operation of the store, manage, coach and develop the team to achieve targets and make sure customers receive first class customer service. As a Store Manager you can earn up to £35,500.00 with commission.
What does the role involve?
- Manage the day to day operation of the store
- Motivate, coach and support the sales team to hit set targets
- Create an environment where every member of the team is valued and supported to perform at their best
- Manage sales budgets and delivery targets
- Manage rotas, holidays and sickness
- Ensure and provide excellent customer service throughout the store
- Deal with customer queries and complaints
- Make sure our showrooms are warm, friendly, safe environments for everyone within them
- Recruit, train and develop your team
- Review and manage your team's performance
- Comply with all Health & Safety policies and legislation
Who are we looking for?
If you have the below skills and qualities, we’d love to hear from you:
- Experience of leading and developing a team in a sales driven environment
- People focussed with the ability to inspire your team to deliver results
- Organised with excellent attention to detail
- Excellent communication and interpersonal skills
- A real people person – the ability to build strong relationships with our customers, colleagues and leadership team
- Customer focussed with a passion for delivering first class customer service
- A team player
- Flexibility to work shift patterns
- Ability to travel as and when required
- Strong work ethic, resilient, self-starter and a can do attitude
What's in it for you?
- Competitive salary with excellent bonus potential
- Company car or car allowance
- 33 days holidays including bank holidays
- Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
- Colleague Discount
- Career progression
- Enhanced Maternity, Paternity and Adoption Leave
- Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
- Virtual GP – Access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service Life assurance
- Health Insurance
Retail Store Manager in Wrexham employer: Scs
Join our dynamic team in Wrexham as a Retail Store Manager, where you will lead and inspire a passionate group dedicated to delivering exceptional customer experiences. We offer a competitive salary of £35,500, along with a range of benefits including a company car or allowance, generous holiday entitlement, and numerous employee discounts. Our supportive work culture prioritises your growth, providing ample opportunities for career progression and access to resources like a virtual GP and an Employee Assistance Programme.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager in Wrexham
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your people skills! As a Store Manager, you'll need to inspire and motivate your team. Role-play common scenarios with a friend or family member to boost your confidence and refine your communication style.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're genuinely interested in the role and helps you assess if the company is the right fit for you. Think about what matters most to you in a workplace.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Retail Store Manager in Wrexham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service shine through. We want to see how you can inspire and motivate a team to deliver that first-class experience we value so much.
Tailor Your CV:Make sure your CV is tailored to the role of Store Manager. Highlight your experience in leading teams and achieving sales targets, as well as any relevant skills that match what we're looking for.
Be Personable:Remember, we’re looking for a real people person! Use your application to showcase your excellent communication skills and ability to build strong relationships with both customers and colleagues.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Scs
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, products, and any recent promotions. This shows your genuine interest in the role and helps you answer questions about how you would manage day-to-day operations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team to hit targets or resolved conflicts. This will demonstrate your ability to inspire and develop others.
✨Customer Service is Key
Be ready to discuss your approach to delivering first-class customer service. Share stories that highlight your people skills and how you’ve handled customer queries or complaints effectively in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, sales targets, or company culture. This not only shows your enthusiasm for the position but also helps you gauge if the company is the right fit for you.
