At a Glance
- Tasks: Support the People Team with admin tasks and enhance the colleague experience.
- Company: Dynamic customer support centre in Sunderland with a focus on people.
- Benefits: 33 days holiday, discounts, career progression, and wellness support.
- Other info: Collaborative environment with opportunities for growth and development.
- Why this job: Join a fast-paced team and make a real difference in employee experiences.
- Qualifications: Experience in HR administration and strong organisational skills.
The predicted salary is between 24851 - 24851 £ per year.
Department: People
Location: Sunderland - Customer Support Centre
Compensation: £24,851 / year
Description
Do you thrive in a busy, fast-paced environment where no two days are the same? We’re looking for an experienced and proactive People Administrator to join our People Team and help deliver an excellent colleague experience across the business.
What’s the opportunity?
This is a fantastic opportunity to join our People Team in a varied and fast-paced administrative role. You’ll support the day-to-day running of the People function, ensuring a high standard of accuracy, organisation and customer service at all times. As a first point of contact for People related queries, you’ll play a key role in delivering a seamless employee experience while providing accurate, compliant and timely administration across the employee lifecycle.
What does the role involve?
- Managing People related queries through the shared service helpdesk, delivering a responsive, professional and high-quality service in line with SLAs
- Processing new starter documentation, contracts and changes to terms and conditions with a high level of accuracy
- Maintaining and updating our HRIS, ensuring employee data is accurate, up to date and compliant with data protection requirements
- Supporting the wider People Team with day-to-day administration and coordination
- Supporting all stages of the employee lifecycle, including onboarding, changes and offboarding processes
- Working closely with the Payroll Team to ensure deadlines and SLAs are consistently met
- Supporting People projects and continuous improvement initiatives
- Identifying opportunities to improve processes and enhance the colleague experience
- Providing general administrative support across the People function
Who are we looking for?
- We’re looking for an experienced People Administrator, ideally with experience working within a shared services environment.
- Proven People/HR administration experience with a strong understanding of employee lifecycle processes
- Experience using HRIS systems and confidence working with employee data and reports
- Excellent attention to detail and a high level of accuracy
- Strong organisational skills with the ability to manage multiple priorities and deadlines
- A customer-focused approach with a passion for delivering a positive colleague experience
- Strong communication and interpersonal skills, with the ability to build effective working relationships
- A proactive and solution-focused mindset with the confidence to take ownership
- The ability to handle sensitive and confidential information with discretion and professionalism
- Resilience and adaptability in a fast-paced environment
- A collaborative approach and positive, can-do attitude
What’s in it for you?
- 33 days holidays including bank holidays
- Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
- Colleague Discount
- Career progression
- Enhanced Maternity, Paternity and Adoption Leave
- Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
- Virtual GP – Access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service Life assurance
People Team Administrator in Sunderland employer: Scs
Join our dynamic People Team in Sunderland, where we prioritise a vibrant work culture and employee well-being. With 33 days of holiday, extensive benefits including discounts and career progression opportunities, we foster an environment that encourages personal and professional growth while ensuring a supportive and collaborative atmosphere for all team members.
StudySmarter Expert Advice🤫
We think this is how you could land People Team Administrator in Sunderland
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing a role in the People Team.
✨Tip Number 2
Prepare for the interview by researching common People Administrator questions. Think about how your past experiences align with the job description, especially around managing queries and supporting the employee lifecycle.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple priorities in previous roles. This will demonstrate your ability to thrive in a fast-paced environment, just like the one we have at StudySmarter.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace People Team Administrator in Sunderland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the People Administrator role. Highlight your relevant experience in HR administration and any specific skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your customer-focused approach and proactive mindset – we love that!
Show Off Your Attention to Detail:In a fast-paced environment like ours, accuracy is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, as it reflects the high standards we uphold at StudySmarter.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Scs
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a People Administrator. Familiarise yourself with HRIS systems and employee lifecycle processes. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Showcase Your Customer Focus
Since this role is all about delivering a great colleague experience, be prepared to discuss how you've handled People-related queries in the past. Share specific examples where your customer service skills made a difference, highlighting your proactive approach and problem-solving abilities.
✨Demonstrate Attention to Detail
Accuracy is crucial in this role, so be ready to talk about how you ensure precision in your work. You might want to mention any tools or methods you use to maintain high standards, especially when processing documentation or managing sensitive information.
✨Be Ready for a Fast-Paced Environment
This job requires resilience and adaptability, so think of examples from your previous roles where you successfully managed multiple priorities under pressure. Show that you can thrive in a busy setting and still deliver quality results.
