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- Tasks: Manage customer accounts, process invoices, and support the finance team.
- Company: Dynamic finance team in a fast-paced business environment.
- Benefits: 33 days holiday, discounts, career progression, and employee assistance programme.
- Why this job: Gain valuable finance experience while making a real impact in a supportive team.
- Qualifications: Experience in finance admin, strong Excel skills, and attention to detail.
- Other info: Flexible working environment with opportunities for personal growth.
The predicted salary is between 20800 - 31200 £ per year.
Department: Finance
Location: Sunderland - Customer Support Centre
Compensation: £26,000 / year
Description: We are looking to recruit a Customer Accounts Assistant to join our Finance Team. This is an exciting role in the business and will give the successful candidate the opportunity to learn and achieve personal growth within a fast-paced business.
What’s the opportunity? The Customer Accounts Assistant will be responsible for the oversight of the customer accounts of a number of stores, liaising directly with retail colleagues, processing invoicing and other adjustments required, as well as completing end of day banking reconciliations and other related tasks.
What does the role involve?
- Daily review of the customer accounts for the stores within the regions assigned.
- Determining and then processing adjustments required to individual accounts.
- Liaising directly with retail and distribution colleagues to assist in the performance of duties.
- Reconciliation of the end of day banking completed by retail colleagues to the accounting records.
- Regular reporting of the status of accounts.
- Daily submissions to Finance Houses and reconciliation of remittances received.
- Support in review of customer refund activity.
- Support the wider finance team with ad-hoc duties as required.
- Maintain accurate and organised financial records and documentation.
Who are we looking for?
- Previous experience working in a Finance administration / credit control role.
- Proficient with Microsoft Excel and other MS Office applications.
- High level of accuracy and attention to detail.
- Ability to manage workload and meet deadlines in a fast-paced environment.
- Strong communication and problem-solving skills.
- Experience with high-volume transaction environments.
- Proactive and organised with strong time-management skills.
- Strong written and verbal communication skills.
- Reliable, flexible, and able to work independently or as part of a team.
- Professional demeanour and positive approach to resolving issues.
- Willingness to adapt to changing priorities during the contract period.
What’s in it for you?
- 33 days holidays including bank holidays
- Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
- Colleague Discount
- Career progression
- Long service awards
- Enhanced Maternity, Paternity and Adoption Leave
- Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
- Virtual GP – Access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service
- Life assurance
Customer Accounts Assistant in Sunderland employer: Scs
Contact Detail:
Scs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Accounts Assistant in Sunderland
✨Tip Number 1
Network like a pro! Reach out to current employees in the finance team or similar roles on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your Excel skills. Since this role requires proficiency in Microsoft Excel, being able to showcase your abilities during the interview will definitely impress.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you successfully resolved issues, especially in high-volume transaction environments. This will highlight your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Customer Accounts Assistant in Sunderland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Accounts Assistant role. Highlight your previous finance experience and any relevant skills, like your proficiency in Excel. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it concise but engaging – we love a good story!
Show Off Your Attention to Detail: In finance, accuracy is key! Make sure your application is free from typos and errors. Double-check everything before you hit send. It shows us you care about the little things, which is super important in this role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll get to see all the other cool opportunities we have!
How to prepare for a job interview at Scs
✨Know Your Numbers
Brush up on your financial knowledge, especially around invoicing and reconciliations. Be ready to discuss any relevant experience you have in finance administration or credit control, as this will show you understand the role's requirements.
✨Excel Skills Are Key
Since proficiency in Microsoft Excel is crucial for this position, make sure you can confidently talk about your experience with it. Consider preparing examples of how you've used Excel in previous roles, particularly in managing data or creating reports.
✨Communication is Everything
This role involves liaising with retail colleagues, so be prepared to demonstrate your strong communication skills. Think of examples where you've successfully resolved issues or collaborated with others to achieve a goal.
✨Stay Organised and Proactive
Showcase your organisational skills by discussing how you manage your workload and meet deadlines. Prepare to share specific strategies you use to stay on top of tasks, especially in fast-paced environments.
