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- Tasks: Welcome customers and help them find their dream furniture while achieving sales targets.
- Company: Join a vibrant retail team in Coventry with a focus on customer experience.
- Benefits: Earn a competitive salary plus commission, enjoy discounts, and 33 days holiday.
- Why this job: Make customers smile and grow your career in a fun, supportive environment.
- Qualifications: Energetic, motivated individuals with a passion for customer service.
- Other info: Great opportunities for career progression and personal development.
The predicted salary is between 20267 - 25397 £ per year.
Retail Sales Advisor
Department: Retail
Location: Derby
Compensation: £20,267 – £25,397 / year (Basic) with potential to earn up to £30,000 including commission.
Job Summary
As part of the Retail team, you’ll be based within our store in Derby in Kingsway Retail Park welcoming customers and discussing our beautiful furniture. You may earn up to £30,000.00 with commission.
What does the role involve?
- Welcome customers into the store and support them in finding the perfect piece of furniture for their home
- Accurately complete customer orders and process finance applications
- Accountable for delivering personal sales and KPIs
- Work within the team to deliver a 5‑star customer experience
- Ensure showroom appearance through housekeeping, cleaning and moving furniture as needed
- Maintain a warm, friendly and safe environment for customers and staff
- Continuously develop and maintain knowledge on all ScS products and services
- Undertake other duties in keeping with the general nature of the role
What’s in it for you?
- Basic salary between £20,267 – £25,396 with realistic OTE of £30,000 per year
- Average commission of £800‑£1,200 per month on top of basic salary (no limit)
- Guaranteed commission of £400 per month in first three months
- Competitions and incentives
- 33 days holiday including bank holidays
- Employee benefits platform – discounts on high‑street retailers, hotels, cinema, e‑vouchers, cashback and more
- Colleague discount
- Career progression
- Enhanced maternity, paternity and adoption leave
- Employee Assistance Programme – free access to advice on a range of topics
- Virtual GP – GP service 24/7
- Salary finance scheme
- Pension scheme
- Death in service coverage
- Life assurance
Who are we looking for?
The most important thing for us is that you’re the right fit for our team. If you’ve got a knack for making customers smile, can work confidently within a team environment and bring buckets of energy and motivation, then you’re perfect. Sales experience is an advantage, but personality and the ability to learn new skills are just as important.
- Sales driven with a passion for a 5‑star customer experience
- Experience within a customer‑facing role
- People person – ability to build strong relationships with customers and colleagues
- A team player
- Flexible to work shift patterns
- Strong work ethic, resilient, self‑starter and can‑do attitude
Other information
Seniority level: Entry level
Employment type: Full‑time
Job function: Sales and Business Development
Industry: Retail
EEO Statement
We are an equal opportunities employer. We support diversity and inclusion; the Current Diversity Management Program (INDMP) is part of our commitment.
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Retail Sales Advisor employer: Scs
Contact Detail:
Scs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Get to know the products inside out! When you walk into that interview, be ready to chat about the furniture and how it can transform a home. Show us your passion for creating beautiful spaces!
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to nail down how you’d welcome customers and help them find what they need. Remember, it’s all about making connections and building relationships.
✨Tip Number 3
Show off your sales drive! Think of examples from your past where you’ve gone above and beyond to meet targets or help customers. We love to see that motivation and energy shining through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and show us you’re serious about joining our team. Plus, we love seeing those applications come in directly!
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us your enthusiasm for customer service and sales. Remember, it’s not just about experience; it’s about how you connect with people.
Tailor Your Application: Make sure to tailor your application to the Retail Sales Advisor role. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and a passion for creating a 5-star customer experience. This shows us you’ve done your homework!
Keep It Clear and Concise: We appreciate a well-structured application! Keep your writing clear and to the point. Use bullet points if necessary to make it easy for us to read through your qualifications and experiences. We love a tidy application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Scs
✨Know Your Products
Before the interview, take some time to familiarise yourself with the furniture products and services offered by the company. Being able to discuss specific items and their features will show your enthusiasm and readiness to engage with customers.
✨Show Off Your People Skills
Since this role is all about making customers smile, think of examples from your past experiences where you've successfully interacted with customers or worked in a team. Be ready to share these stories during the interview to highlight your people skills.
✨Demonstrate Your Sales Drive
Prepare to discuss how you can contribute to achieving sales targets and KPIs. Think of ways you've motivated yourself or your team to reach goals in previous roles, and be ready to share those strategies.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
