At a Glance
- Tasks: Welcome customers and help them find their perfect furniture piece.
- Company: Join ScS, a leading furniture retailer known for quality and customer service.
- Benefits: Earn a competitive salary with commission, enjoy discounts, and 33 days holiday!
- Why this job: Be part of a fun team, develop your skills, and make customers smile every day.
- Qualifications: No sales experience needed; just bring your energy and passion for people!
- Other info: Guaranteed commission in your first three months and opportunities for career progression.
The predicted salary is between 20267 - 25397 £ per year.
Overview
Department: Retail
Location: Bolton
Compensation: £20,267 – £25,397 / year
What’s the opportunity?
As part of the Retail team, you’ll be based within our store in Bolton in Middlebrook Retail Park welcoming customers in and talking to them about our gorgeous furniture.
As a Retail Sales Advisor you can earn up to £30,000.00 with Commission.
What does the role involve?
- Welcome customers into the store and support them in finding the perfect piece of furniture for their home
- Accurately complete customer orders and process finance applications
- Accountable for delivering personal sales and KPIs
- Work within the team to deliver a 5 star customer experience
- Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
- Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
- Continuously develop and maintain knowledge on all ScS products and services
- Undertake, as required, other duties in keeping with the general nature of the role
What’s in it for you?
- Basic salary between £20,267 – £25,396 with a realistic OTE of £30K per year
- In this store, our Retail Sales Advisors earn on average £800 – £1200 per month on top of their basic salary although there’s no limit on how much you can earn
- Guaranteed commission of £400 per month in your first three months
- Competitions and incentives
- 33 days holidays including bank holidays
- Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
- Colleague Discount
- Career progression
- Enhanced Maternity, Paternity and Adoption Leave
- Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
- Virtual GP – Access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service
- Life assurance
Who are we looking for?
The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!
We’re looking for the following qualities:
- Sales driven with a passion for driving a 5 star customer experience
- Experience within a customer facing role
- A real people person – the ability to build strong relationships with our customers and colleagues
- A team player
- Flexibility to work shift patterns
- Strong work ethic, resilient, self-starter and a can do attitude
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Retail Sales Advisor employer: Scs
Contact Detail:
Scs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with ScS's product range before your interview. Knowing the furniture styles and features will help you engage with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you to handle various customer interactions confidently and effectively.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you collaborated successfully with others. Highlighting your team spirit can set you apart as a candidate who fits well within the ScS culture.
✨Tip Number 4
Be ready to share examples of how you've gone above and beyond for customers in previous roles. This will illustrate your commitment to delivering a 5-star customer experience, which is crucial for this position.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Emphasise any roles where you've successfully engaged with customers or worked in a team environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at ScS and how your skills align with their focus on delivering a 5-star customer experience.
Showcase Your People Skills: In your application, provide examples of how you've built relationships with customers in previous roles. Highlight any specific instances where you went above and beyond to ensure customer satisfaction.
Research ScS Products: Familiarise yourself with ScS's range of furniture and services. This knowledge will not only help you in the application process but also demonstrate your genuine interest in the company during potential interviews.
How to prepare for a job interview at Scs
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers. Share examples of how you've gone above and beyond to ensure a great experience for clients in previous roles, even if they weren't in retail.
✨Know the Products
Familiarise yourself with ScS's range of furniture and services before the interview. Being able to discuss specific products and their features will demonstrate your interest and readiness for the role.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you’ve successfully collaborated with others in past jobs. Highlight any experiences where you contributed to a team goal or supported colleagues.
✨Prepare for Sales Scenarios
Think about potential sales scenarios you might encounter in the store. Be ready to role-play or discuss how you would approach a customer looking for help, showcasing your sales skills and ability to connect with people.