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For Companies At a Glance
- Tasks: Welcome customers and help them find the perfect furniture for their homes.
- Company: Join a vibrant retail team in Cannock, dedicated to delivering exceptional customer experiences.
- Benefits: Earn a competitive salary with commission, enjoy 33 days holiday, and access exclusive discounts.
- Why this job: Be part of a fun, energetic team while making customers smile and enhancing their homes.
- Qualifications: No specific sales experience needed; just bring your enthusiasm and people skills!
- Other info: Guaranteed commission for the first three months and opportunities for career progression.
The predicted salary is between 20267 - 25397 £ per year.
Overview
Department: Retail
Employment Type: Full Time
Location: Cannock
Reporting To: Deputy Store Manager
Compensation: £20,267 – £25,397 / year
As part of the Retail team, you’ll be based within our store in Cannock welcoming customers in and talking to them about our gorgeous furniture.
As a Retail Sales Advisor you can earn up to £30,000.00 with Commission.
What does the role involve?
- Welcome customers into the store and support them in finding the perfect piece of furniture for their home
- Accurately complete customer orders and process finance applications
- Accountable for delivering personal sales and KPIs
- Work within the team to deliver a 5 star customer experience
- Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
- Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
- Continuously develop and maintain knowledge on all ScS products and services
- Undertake, as required, other duties in keeping with the general nature of the role
What’s in it for you?
- Basic salary between £20,267 – £25,396 with a realistic OTE of £30K per year
- In this store, our Retail Sales Advisors earn on average £800 – £1200 per month on top of their basic salary although there’s no limit on how much you can earn
- Guaranteed commission of £400 per month in your first three months
- Competitions and incentives
- 33 days holidays including bank holidays
- Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
- Colleague Discount
- Career progression
- Enhanced Maternity, Paternity and Adoption Leave
- Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
- Virtual GP – Access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service
- Life assurance
Who are we looking for?
The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!
We’re looking for the following qualities
- Sales driven with a passion for driving a 5 star customer experience
- Experience within a customer facing role
- A real people person – the ability to build strong relationships with our customers and colleagues
- A team player
- Flexibility to work shift patterns
- Strong work ethic, resilient, self-starter and a can do attitude
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Retail Sales Advisor employer: ScS Upholstery plc
Contact Detail:
ScS Upholstery plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with the furniture products and services offered by StudySmarter. Knowing the ins and outs of what we sell will help you engage customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock sales scenario. This will help you build confidence in welcoming customers and assisting them in finding the perfect piece of furniture.
✨Tip Number 3
Showcase your ability to work as part of a team by sharing examples from previous experiences where you collaborated successfully. Highlighting your teamwork skills can set you apart during the interview process.
✨Tip Number 4
Demonstrate your enthusiasm for the role by researching current trends in the furniture industry. Being knowledgeable about what's popular can help you connect with customers and show that you're genuinely interested in the position.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Retail Sales Advisor position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any sales achievements or customer service accolades that demonstrate your ability to deliver a 5-star experience.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of the job that excite you and how your personality and skills make you a great fit for the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ScS Upholstery plc
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing a 5-star customer experience. Share examples from your past experiences where you went above and beyond to help customers, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you've successfully collaborated with others in previous jobs. Highlight any specific instances where you contributed to a team goal or supported a colleague.
✨Know the Products
Familiarise yourself with the types of furniture and services offered by the company. Showing that you have done your homework will impress the interviewers and demonstrate your commitment to the role.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. Practice common sales scenarios, such as greeting a customer or handling objections, to showcase your sales skills and ability to connect with customers.
