Retail Sales Advisor

Retail Sales Advisor

Full-Time 20267 - 25397 £ / year (est.) No home office possible
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ScS Upholstery plc

At a Glance

  • Tasks: Welcome customers and help them find the perfect furniture for their homes.
  • Company: Join a vibrant team at a leading furniture retailer in West Thurrock.
  • Benefits: Earn up to £30K with commission, enjoy 33 days holiday, and access exclusive discounts.
  • Why this job: Be part of a fun, energetic team focused on delivering a 5-star customer experience.
  • Qualifications: No specific sales experience needed; just bring your enthusiasm and people skills!
  • Other info: Flexible full and part-time roles available, with guaranteed commission for the first three months.

The predicted salary is between 20267 - 25397 £ per year.

Retail Sales Advisor

Department: Retail

Employment Type: Full Time

Location: Loughborough

Reporting To: Deputy Store Manager

Compensation: £20,267 – £25,397 / year

Description

What’s the opportunity?

As part of the Retail team, you’ll be based within our store in Loughborough in Regent Place Retail Park welcoming customers in and talking to them about our gorgeous furniture.

As a Retail Sales Advisor you can earn up to £30,000.00 with Commission.

What does the role involve?

  • Welcome customers into the store and support them in finding the perfect piece of furniture for their home
  • Accurately complete customer orders and process finance applications
  • Accountable for delivering personal sales and KPIs
  • Work within the team to deliver a 5 star customer experience
  • Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
  • Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
  • Continuously develop and maintain knowledge on all ScS products and services
  • Undertake, as required, other duties in keeping with the general nature of the role

What’s in it for you?

  • Basic salary between £20,267 – £25,396 with a realistic OTE of £30K per year
  • In this store, our Retail Sales Advisors earn on average £800 – £1200 per month on top of their basic salary although there’s no limit on how much you can earn
  • Guaranteed commission of £400 per month in your first three months
  • Competitions and incentives
  • 33 days holidays including bank holidays
  • Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
  • Colleague Discount
  • Career progression
  • Enhanced Maternity, Paternity and Adoption Leave
  • Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
  • Virtual GP – Access to a GP service 24/7
  • Salary finance scheme
  • Pension Scheme
  • Death in Service
  • Life assurance

Who are we looking for?

The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!

  • Sales driven with a passion for driving a 5 star customer experience
  • Experience within a customer facing role
  • A real people person – the ability to build strong relationships with our customers and colleagues
  • A team player
  • Flexibility to work shift patterns
  • Strong work ethic, resilient, self-starter and a can do attitude

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Retail Sales Advisor employer: ScS Upholstery plc

At our Lakeside Retail Park store in West Thurrock, we pride ourselves on being an exceptional employer that values its team members. With a competitive salary and the potential to earn up to £30,000 through commission, we offer a vibrant work culture focused on personal growth and development. Our comprehensive benefits package, including generous holiday allowances, employee discounts, and career progression opportunities, ensures that our Retail Sales Advisors thrive both personally and professionally in a supportive environment.
ScS Upholstery plc

Contact Detail:

ScS Upholstery plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Sales Advisor

✨Tip Number 1

Familiarise yourself with our products and services before the interview. Knowing the furniture we offer and being able to discuss it confidently will show your enthusiasm and commitment to providing a great customer experience.

✨Tip Number 2

Practice your customer interaction skills. Since this role is all about making customers feel welcome, think of scenarios where you can demonstrate your ability to engage and build rapport with people.

✨Tip Number 3

Showcase your teamwork abilities. Be ready to share examples of how you've successfully worked in a team environment, as collaboration is key to delivering that 5-star customer experience we pride ourselves on.

✨Tip Number 4

Be prepared to discuss your flexibility and work ethic. Highlight any experiences where you've adapted to changing situations or gone above and beyond to meet customer needs, as these traits are highly valued in our team.

We think you need these skills to ace Retail Sales Advisor

Customer Service Skills
Sales Skills
Communication Skills
Teamwork
Relationship Building
Flexibility
Attention to Detail
Problem-Solving Skills
Time Management
Product Knowledge
Motivation and Energy
Resilience
Adaptability
Self-Starter Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any sales achievements and your ability to create a positive customer experience, as these are key aspects of the Retail Sales Advisor role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific qualities that make you a great fit for the team, such as your passion for customer service and your ability to work well in a team environment.

Showcase Your People Skills: In your application, highlight examples of how you've successfully built relationships with customers or colleagues in previous roles. This will demonstrate your suitability for a position that requires strong interpersonal skills.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a retail environment.

How to prepare for a job interview at ScS Upholstery plc

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for providing a top-notch customer experience. Share examples from your past where you went above and beyond to help a customer, as this aligns perfectly with the role's focus on delivering a 5-star service.

✨Demonstrate Team Spirit

Since teamwork is crucial in this role, be prepared to discuss how you've successfully collaborated with others in previous jobs. Highlight any experiences where you contributed to a team goal or supported a colleague, showcasing your ability to work well within a team.

✨Know the Products

Familiarise yourself with the types of furniture and services offered by the company. Being knowledgeable about their products will not only impress the interviewers but also show that you're genuinely interested in the role and ready to assist customers effectively.

✨Be Ready to Discuss Sales Techniques

Even if you don't have extensive sales experience, think about any relevant skills or techniques you've used in past roles. Be prepared to talk about how you would approach selling furniture and meeting sales targets, demonstrating your sales-driven mindset.

Retail Sales Advisor
ScS Upholstery plc
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