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- Tasks: Welcome customers and help them find their dream furniture while achieving sales targets.
- Company: Join a vibrant retail team at ScS, known for quality furniture and exceptional customer service.
- Benefits: Enjoy competitive pay, commission opportunities, discounts, and 33 days of holiday!
- Why this job: Be part of a fun, energetic team that values your personality and offers growth opportunities.
- Qualifications: No specific experience needed; just bring your enthusiasm and people skills!
- Other info: Guaranteed commission in your first three months and access to a virtual GP service.
The predicted salary is between 20267 - 25397 £ per year.
As part of the Retail team, you’ll be based within our store in Bolton in Middlebrook Retail Park welcoming customers in and talking to them about our gorgeous furniture. As a Retail Sales Advisor you can earn up to £30,000.00 with Commission.
What does the role involve?
- Welcome customers into the store and support them in finding the perfect piece of furniture for their home
- Accurately complete customer orders and process finance applications
- Accountable for delivering personal sales and KPIs
- Work within the team to deliver a 5 star customer experience
- Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
- Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
- Continuously develop and maintain knowledge on all ScS products and services
- Undertake, as required, other duties in keeping with the general nature of the role
What’s in it for you?
- Basic salary between £20,267 - £25,396 with a realistic OTE of £30K per year
- In this store, our Retail Sales Advisors earn on average £800 - £1200 per month on top of their basic salary although there’s no limit on how much you can earn
- Guaranteed commission of £400 per month in your first three months
- Competitions and incentives
- 33 days holidays including bank holidays
- Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
- Colleague Discount
- Career progression
- Enhanced Maternity, Paternity and Adoption Leave
- Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
- Virtual GP – Access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service
- Life assurance
Who are we looking for?
The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!
We’re looking for the following qualities:
- Sales driven with a passion for driving a 5 star customer experience
- Experience within a customer facing role
- A real people person – the ability to build strong relationships with our customers and colleagues
- A team player
- Flexibility to work shift patterns
- Strong work ethic, resilient, self-starter and a can do attitude
Retail Sales Advisor employer: ScS Upholstery plc
Contact Detail:
ScS Upholstery plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with the furniture products we offer. Knowing the details about our range will help you engage customers effectively and demonstrate your passion for what we sell.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will help you feel more confident in welcoming customers and addressing their needs when you’re in the store.
✨Tip Number 3
Showcase your personality during any interactions, whether in person or over the phone. We value a friendly and approachable attitude, so let your enthusiasm shine through!
✨Tip Number 4
Be prepared to discuss your previous experiences in customer-facing roles. Highlight how you've successfully built relationships and contributed to a positive team environment, as these qualities are essential for us.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any sales achievements and your ability to create a positive customer experience, as these are key for the Retail Sales Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific qualities they are looking for, such as being sales-driven and a team player, and provide examples of how you've demonstrated these in previous roles.
Showcase Your Customer Service Skills: In your application, highlight any experience you have in customer-facing roles. Discuss how you’ve successfully built relationships with customers and contributed to a positive shopping experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a retail environment.
How to prepare for a job interview at ScS Upholstery plc
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing a 5-star customer experience. Share examples from your past experiences where you went above and beyond to help customers, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you've successfully collaborated with others in previous jobs. Highlight any specific instances where you contributed to a team goal or helped a colleague.
✨Know the Products
Familiarise yourself with the types of furniture and services offered by the company. Showing that you have done your homework will impress the interviewers and demonstrate your commitment to the role.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. Practice common sales scenarios, such as greeting a customer or handling objections, to showcase your sales skills and ability to connect with customers.