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- Tasks: Welcome customers and help them find the perfect furniture for their homes.
- Company: Join a vibrant team at ScS, a leading furniture retailer in the UK.
- Benefits: Earn a competitive salary with commission, plus 33 days holiday and exclusive discounts.
- Why this job: Enjoy a fun, energetic work environment while making customers smile every day.
- Qualifications: No specific experience needed; just bring your enthusiasm and people skills!
- Other info: Guaranteed commission for the first three months and opportunities for career progression.
The predicted salary is between 20267 - 25397 £ per year.
Department: Retail
Employment Type: Full Time
Location: Glasgow
Reporting To: Deputy Store Manager
Compensation: £20,267 - £25,397 / year
Description
What’s the opportunity?
As part of the Retail team, you’ll be based within our store in Straiton in Straiton Retail Park welcoming customers in and talking to them about our gorgeous furniture. As a Retail Sales Advisor you can earn up to £30,000.00 with Commission.
What does the role involve?
- Welcome customers into the store and support them in finding the perfect piece of furniture for their home
- Accurately complete customer orders and process finance applications
- Accountable for delivering personal sales and KPIs
- Work within the team to deliver a 5 star customer experience
- Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
- Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
- Continuously develop and maintain knowledge on all ScS products and services
- Undertake, as required, other duties in keeping with the general nature of the role
What’s in it for you?
- Basic salary between £20,267 - £25,396 with a realistic OTE of £30K per year
- In this store, our Retail Sales Advisors earn on average £800 - £1200 per month on top of their basic salary although there’s no limit on how much you can earn
- Guaranteed commission of £400 per month in your first three months
- Competitions and incentives
- 33 days holidays including bank holidays
- Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
- Colleague Discount
- Career progression
- Enhanced Maternity, Paternity and Adoption Leave
- Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
- Virtual GP – Access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service Life assurance
Who are we looking for?
The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!
We’re looking for the following qualities:
- Sales driven with a passion for driving a 5 star customer experience
- Experience within a customer facing role
- A real people person – the ability to build strong relationships with our customers and colleagues
- A team player
- Flexibility to work shift patterns
- Strong work ethic, resilient, self-starter and a can do attitude
Retail Sales Advisor employer: ScS Upholstery plc
Contact Detail:
ScS Upholstery plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with the latest trends in furniture and home decor. Being knowledgeable about the products we offer will not only help you engage customers but also demonstrate your passion for the role during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you build confidence in welcoming customers and assisting them in finding the perfect piece of furniture.
✨Tip Number 3
Showcase your team spirit by participating in group activities or volunteering. Highlighting your ability to work well within a team can set you apart, as collaboration is key in delivering a 5-star customer experience.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to adapt to different shift patterns. Retail can be unpredictable, and demonstrating your readiness to meet the needs of the store will make you a more attractive candidate.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles. Emphasise any sales achievements and your ability to create a positive customer experience, as these are key qualities the company is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Retail Sales Advisor position. Mention specific examples of how you've successfully engaged with customers in the past and how you can contribute to a 5-star customer experience.
Showcase Your Personality: Since personality is crucial for this role, let your character shine through in your application. Use a friendly and approachable tone, and don't hesitate to share anecdotes that demonstrate your people skills and team spirit.
Highlight Your Flexibility: The job requires flexibility in working shift patterns. Make sure to mention your availability and willingness to adapt to different schedules, as this will show your commitment to the role and the team.
How to prepare for a job interview at ScS Upholstery plc
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing a 5-star customer experience. Share examples from previous roles where you went above and beyond to help customers, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you've successfully collaborated with others in past jobs. Highlight any experiences where you contributed to a positive team environment or helped colleagues achieve their goals.
✨Know the Products
Familiarise yourself with the types of furniture and services offered by the company. Being able to discuss specific products and show genuine interest will impress the interviewers and demonstrate your commitment to the role.
✨Prepare for Sales Scenarios
Think about potential sales scenarios you might encounter in the store. Be ready to role-play or discuss how you would approach a customer looking for assistance, showcasing your sales skills and ability to connect with people.
