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- Tasks: Welcome customers and help them find their dream furniture while achieving sales targets.
- Company: Join a vibrant retail team in Loughborough with a focus on customer satisfaction.
- Benefits: Earn a competitive salary plus commission, enjoy discounts, and 33 days holiday.
- Why this job: Make customers smile while developing your sales skills in a fun environment.
- Qualifications: A passion for customer service and a positive attitude are key!
- Other info: Great career progression opportunities and a supportive team culture.
The predicted salary is between 20267 - 25397 £ per year.
Department: Retail
Location: Loughborough
Compensation: £20,267 – £25,397 / year
What’s the opportunity?
As part of the Retail team, you’ll be based within our store in Loughborough in Regent Place Retail Park welcoming customers in and talking to them about our gorgeous furniture.
As a Retail Sales Advisor you can earn up to £30,000.00 with Commission.
What does the role involve?
- Welcome customers into the store and support them in finding the perfect piece of furniture for their home
- Accurately complete customer orders and process finance applications
- Accountable for delivering personal sales and KPIs
- Work within the team to deliver a 5 star customer experience
- Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
- Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
- Continuously develop and maintain knowledge on all ScS products and services
- Undertake, as required, other duties in keeping with the general nature of the role
What’s in it for you?
- Basic salary between £20,267 – £25,396 with a realistic OTE of £30K per year
- In this store, our Retail Sales Advisors earn on average £800 – £1200 per month on top of their basic salary although there’s no limit on how much you can earn
- Guaranteed commission of £400 per month in your first three months
- Competitions and incentives
- 33 days holidays including bank holidays
- Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
- Colleague Discount
- Career progression
- Enhanced Maternity, Paternity and Adoption Leave
- Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
- Virtual GP – Access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service
- Life assurance
Who are we looking for?
The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!
We’re looking for the following qualities
- Sales driven with a passion for driving a 5 star customer experience
- Experience within a customer facing role
- A real people person – the ability to build strong relationships with our customers and colleagues
- A team player
- Flexibility to work shift patterns
- Strong work ethic, resilient, self-starter and a can do attitude
INDMP
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Retail Sales Advisor employer: ScS Upholstery plc
Contact Detail:
ScS Upholstery plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Get to know the company and its products inside out. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about what we do. A little research goes a long way!
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to get comfortable chatting about furniture and customer service scenarios. We want to see that you can engage customers and make them feel welcome.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional when you come in for your interview. It shows us you’re serious about the role and ready to represent our brand.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows us you’re enthusiastic about the position and appreciate the opportunity to chat.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us your enthusiasm for customer service and sales. A friendly tone can make a big difference!
Tailor Your Application: Make sure to tailor your application to the Retail Sales Advisor role. Highlight any relevant experience you have in customer-facing roles and how you’ve contributed to a great customer experience in the past. We love seeing how you connect with customers!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so make sure we can quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at ScS Upholstery plc
✨Know the Products Inside Out
Before your interview, take some time to familiarise yourself with the furniture and products offered by the company. Being able to discuss specific items and their features will show your genuine interest and help you connect with the interviewers.
✨Show Off Your People Skills
As a Retail Sales Advisor, your ability to engage with customers is key. During the interview, share examples of how you've successfully built relationships in previous roles. This will demonstrate that you have the right personality for the job.
✨Prepare for Role-Play Scenarios
Expect to be put in a role-play situation where you might need to sell a product or handle a customer query. Practising these scenarios beforehand can help you feel more confident and showcase your sales skills effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, sales targets, or training opportunities. This shows your enthusiasm for the role and helps you assess if the company is the right fit for you.
