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- Tasks: Lead and inspire a team to deliver exceptional customer service in a retail environment.
- Company: Dynamic retail company focused on customer experience and team development.
- Benefits: Competitive salary, bonus potential, discounts, and career progression opportunities.
- Why this job: Make a real impact by creating a welcoming store atmosphere and leading a passionate team.
- Qualifications: Experience in team leadership and a passion for customer service.
- Other info: Flexible shifts, employee assistance programme, and health insurance included.
The predicted salary is between 38500 - 50000 £ per year.
Are you great at making people feel comfortable? Can you lead, inspire and motivate a team? Are you passionate about customers receiving a first class customer experience? If the answer is 'yes' then we have the role for you! We're looking for a Store Manager to lead the team in Farnborough. As a Store Manager, you'll be expected to manage the day-to-day operation of the store, manage, coach and develop the team to achieve targets and make sure customers receive first class customer service. As a Store Manager you can earn up to £50,000.00 with commission.
What does the role involve?
- Manage the day to day operation of the store
- Motivate, coach and support the sales team to hit set targets
- Create an environment where every member of the team is valued and supported to perform at their best
- Manage sales budgets and delivery targets
- Manage rotas, holidays and sickness
- Ensure and provide excellent customer service throughout the store
- Deal with customer queries and complaints
- Make sure our showrooms are warm, friendly, safe environments for everyone within them
- Recruit, train and develop your team
- Review and manage your team's performance
- Complying with all Health & Safety policies and legislation
Who are we looking for?
- Experience of leading and developing a team in a sales driven environment
- People focussed with the ability to inspire your team to deliver results
- Organised with excellent attention to detail
- Excellent communication and interpersonal skills
- A real people person – the ability to build strong relationships with our customers, colleagues and leadership team
- Customer focussed with a passion for delivering first class customer service
- A team player
- Flexibility to work shift patterns
- Ability to travel as and when required
- Strong work ethic, resilient, self-starter and a can do attitude
What's in it for you?
- Competitive salary with excellent bonus potential
- Company car or car allowance
- 33 days holidays including bank holidays
- Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
- Colleague Discount
- Career progression
- Enhanced Maternity, Paternity and Adoption Leave
- Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
- Virtual GP – Access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service
- Life assurance
- Health Insurance
Retail Store Manager in Farnborough employer: ScS Upholstery plc
Contact Detail:
ScS Upholstery plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Farnborough
✨Tip Number 1
Get to know the company culture before your interview. Research their values and mission, and think about how your experience aligns with them. This will help you connect with the interviewers and show that you're a great fit for the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated or developed a team. Being able to share these experiences will demonstrate your ability to inspire others, which is key for a Store Manager role.
✨Tip Number 3
Prepare questions to ask during the interview. Show your interest in the role by asking about team dynamics, customer service strategies, or how success is measured in the store. This not only helps you gauge if it's the right fit but also shows you're proactive.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Retail Store Manager in Farnborough
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how you can inspire and motivate a team to deliver that first-class experience we value so much.
Tailor Your CV: Make sure your CV is tailored to the Retail Store Manager role. Highlight your experience in leading teams and achieving sales targets, as this will show us you're the right fit for our store in Farnborough.
Be Personable: Remember, we’re looking for a real people person! Use your application to demonstrate your excellent communication skills and how you've built strong relationships in previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at ScS Upholstery plc
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and what sets them apart in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Be ready to discuss how you can create a supportive environment for your future team.
✨Demonstrate Customer Focus
Since delivering first-class customer service is key, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to customer satisfaction and how you plan to instil this in your team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
