Deputy Store Manager - Lead Sales & 5-Star Service in Cheltenham
Deputy Store Manager - Lead Sales & 5-Star Service

Deputy Store Manager - Lead Sales & 5-Star Service in Cheltenham

Cheltenham Full-Time 27890 - 40000 £ / year (est.) No home office possible
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ScS Upholstery plc

At a Glance

  • Tasks: Support the Store Manager in daily operations and drive sales performance.
  • Company: Leading retail company in Cheltenham with a focus on customer service.
  • Benefits: Competitive salary starting at £27,890, potential earnings up to £40,000, plus great employee benefits.
  • Why this job: Join a dynamic team and make a real impact on customer experience and sales.
  • Qualifications: Experience in leading and coaching a sales team, with a passion for customer service.
  • Other info: Exciting opportunity for career growth in a vibrant retail environment.

The predicted salary is between 27890 - 40000 £ per year.

A leading retail company in Cheltenham is seeking a Retail Deputy Store Manager. This role involves supporting the Store Manager in daily store operations and driving performance while ensuring excellent customer service.

The ideal candidate will have experience in leading and coaching a sales team, with a passion for customer service and sales targets.

The position offers a competitive salary starting at £27,890, with the potential to earn up to £40,000 annually including commission along with substantial employee benefits.

Deputy Store Manager - Lead Sales & 5-Star Service in Cheltenham employer: ScS Upholstery plc

Join a leading retail company in Cheltenham that prioritises employee growth and development, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. With competitive salaries and substantial benefits, including performance-related bonuses, this role as Deputy Store Manager not only provides a rewarding career path but also fosters an environment where your contributions are valued and recognised.
ScS Upholstery plc

Contact Detail:

ScS Upholstery plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Store Manager - Lead Sales & 5-Star Service in Cheltenham

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail industry, especially those who work at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!

✨Tip Number 2

Prepare for the interview by practising common questions related to sales and customer service. We all know that showing your passion for leading a team and hitting targets can really set you apart!

✨Tip Number 3

Dress to impress! First impressions matter, so make sure you look sharp and professional when you walk into that interview. It shows you mean business and are ready to lead a team.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great way to reiterate your fit for the Deputy Store Manager position.

We think you need these skills to ace Deputy Store Manager - Lead Sales & 5-Star Service in Cheltenham

Leadership Skills
Coaching Skills
Customer Service
Sales Management
Performance Management
Team Building
Communication Skills
Target Achievement
Retail Operations
Problem-Solving Skills
Adaptability
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the Deputy Store Manager role. Highlight your leadership experience and any achievements in driving sales and customer service.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about retail and how you can contribute to our team. Share specific examples of how you've led a sales team or improved customer service in the past.

Showcase Your Customer Service Skills: Since this role is all about 5-star service, be sure to mention any relevant experiences where you went above and beyond for customers. We love candidates who can demonstrate their commitment to excellent service!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.

How to prepare for a job interview at ScS Upholstery plc

✨Know Your Store Inside Out

Before the interview, make sure you research the retail company thoroughly. Understand their products, values, and customer service approach. This will help you demonstrate your passion for the brand and show that you're ready to support the Store Manager in driving performance.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led and coached a sales team in the past. Think about specific situations where you motivated your team to meet sales targets or improved customer service. This will highlight your ability to take on the Deputy Store Manager role effectively.

✨Emphasise Customer Service Excellence

Since this role focuses on 5-star service, be ready to discuss your approach to delivering exceptional customer experiences. Share stories that illustrate your commitment to customer satisfaction and how you’ve handled challenging situations in the past.

✨Prepare Questions for Them

Interviews are a two-way street, so come prepared with thoughtful questions about the store's culture, team dynamics, and expectations for the Deputy Store Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Deputy Store Manager - Lead Sales & 5-Star Service in Cheltenham
ScS Upholstery plc
Location: Cheltenham
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