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- Tasks: Welcome customers and help them find their perfect furniture piece.
- Company: Join a vibrant retail team in Cannock with a focus on customer experience.
- Benefits: Earn £9.74 - £12.21/hour plus commission, discounts, and 33 days holiday.
- Why this job: Make customers smile while earning great pay and enjoying flexible hours.
- Qualifications: Energetic, team player with a passion for customer service.
- Other info: Opportunities for growth and a supportive work environment.
As part of the Retail team, you’ll be based within our store in Cannock welcoming customers in and talking to them about our gorgeous furniture. This role would be working 30 hours per week over 4 days.
What does the role involve?
- Welcome customers into the store and support them in finding the perfect piece of furniture for their home
- Accurately complete customer orders and process finance applications
- Accountable for delivering personal sales and KPIs
- Work within the team to deliver a 5 star customer experience
- Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
- Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
- Continuously develop and maintain knowledge on all ScS products and services
- Undertake, as required, other duties in keeping with the general nature of the role
What’s in it for you?
- Hourly rate of £9.74- £12.21 with a realistic OTE of £30K pro rata per year.
- In this store, our Retail Sales Advisors earn on average £800 - £1200 pro rata per month on top of their basic salary although there’s no limit on how much you can earn
- Guaranteed commission of £400 pro rata per month in your first three months
- Competitions and incentives
- 33 days holidays including bank holidays
- Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
- Colleague Discount
- Long service awards
- Enhanced Maternity, Paternity and Adoption Leave
- Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
- Virtual GP – Access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service Life assurance
Who are we looking for?
- The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect.
- While sales experience can sometimes be an advantage, it’s not a game‑changer – personality and the ability to learn new skills is just as important!
- Sales driven with a passion for driving a 5 star customer experience
- Experience within a customer facing role
- A real people person – the ability to build strong relationships with our customers and colleagues
- A team player
- Flexibility to work shift patterns
- Strong work ethic, resilient, self-starter and a can do attitude
Retail Sales Advisor - Part Time in Cannock employer: ScS Upholstery plc
Contact Detail:
ScS Upholstery plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - Part Time in Cannock
✨Tip Number 1
Get to know the company and its products before your interview. Familiarise yourself with their furniture range and customer service approach. This will help you connect with the team and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your people skills! Since this role is all about making customers smile, think of examples from your past where you've gone above and beyond for someone. Share these stories during your chat to highlight your personality and customer service flair.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and approachable when you walk into the store. A friendly smile and a confident attitude can go a long way in landing the job.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Retail Sales Advisor - Part Time in Cannock
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us how you can make customers smile and bring energy to our team.
Tailor Your Application: Make sure to tailor your application to the Retail Sales Advisor role. Highlight any customer-facing experience you have and how it relates to delivering a 5-star customer experience. We love seeing how you connect with our values!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all relevant details without going off on a tangent!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ScS Upholstery plc
✨Know the Products
Before your interview, take some time to familiarise yourself with the furniture products and services offered by the company. This will not only show your enthusiasm for the role but also help you answer questions confidently and engage with the interviewers.
✨Show Your People Skills
As a Retail Sales Advisor, your ability to connect with customers is key. Prepare examples from your past experiences where you've successfully built relationships or resolved customer issues. This will demonstrate your people skills and how you can contribute to a 5-star customer experience.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview to reflect the professional image of the store. A polished appearance shows that you take the opportunity seriously and are ready to represent the brand.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, sales targets, or training opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
