Retail Store Manager

Description Are you great at making people feel comfortable? Can you lead, inspire and motivate a team?  Are you passionate about customers receiving a first class customer experience? If the answer is ‘yes’ then we have the role for you! We’re looking for a Store Manager to lead the team in Stoke.  As a Store Manager, you’ll be expected to manage the day to day operation of the store, manage, coach and develop the team to achieve targets and make sure customers receive first class customer service.  As a Store Manager you can earn up to £45,000 with commission.  What does the role involve? Manage the day to day operation of the store Motivate, coach and support the sales team to hit set targets  Create an environment where every member of the team is valued and supported to do perform at their best  Manage sales budgets and delivery targets Manage rotas, holidays and sickness  Ensure and provide excellent customer service throughout the store  Deal with customer queries and complaints Make sure our showrooms are warm, friendly, safe environments for everyone within them Recruit, train and develop your team  Review and manage your team's performance  Complying with all Health & Safety policies and legislation Who are we looking for? If you have the below skills and qualities, we’d love to hear from you  Experience of leading and developing a team in a sales driven environment People focussed with the ability to inspire your team to deliver results  Organised with excellent attention to detail Excellent communication and interpersonal skills A real people person – the ability to build strong relationships with our customers, colleagues and leadership team Customer focussed with a passion for delivering first class customer service A team player Flexibility to work shift patterns Ability to travel as and when required  Strong work ethic, resilient, self-starter and a can do attitude  What's in it for you? Competitive salary with excellent bonus potential  Company car or car allowance 33 days holidays including bank holidays  Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more! Colleague Discount Career progression  Long service awards Enhanced Maternity, Paternity and Adoption Leave   Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics Medicash – low cost health plans  Virtual GP – Access to a GP service 24/7  Salary finance scheme   Pension Scheme Death in Service Life assurance  Cycle to Work scheme Refer a friend scheme  Health Insurance