At a Glance
- Tasks: Welcome customers and help them find the perfect furniture for their homes.
- Company: Join a vibrant team at ScS, a leading furniture retailer in Glasgow.
- Benefits: Earn up to £30K with commission, enjoy 33 days holiday, and access amazing discounts.
- Why this job: Be part of a fun, energetic team that values customer experience and personal growth.
- Qualifications: No specific sales experience needed; just bring your enthusiasm and people skills!
- Other info: Enjoy competitions with exciting prizes like holidays to Miami and New York.
The predicted salary is between 20267 - 23795 £ per year.
Description What’s the opportunity? As part of the Retail team, you’ll be based within our store in Glasgow in Glasgow Fort Shopping Park welcoming customers in and talking to them about our gorgeous furniture. As a Retail Sales Advisor you can earn up to £30,000.00 with Commission. What does the role involve? Welcome customers into the store and support them in finding the perfect piece of furniture for their home Accurately complete customer orders and process finance applications Accountable for delivering personal sales and KPIs Work within the team to deliver a 5 star customer experience Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed Help to make sure our showrooms are warm, friendly, safe environments for everyone within them Continuously develop and maintain knowledge on all ScS products and services Undertake, as required, other duties in keeping with the general nature of the role What’s in it for you? Basic salary between £20,267 – £23,795 with a realistic OTE of £30K per year In this store, our Retail Sales Advisors earn on average £800 – £1200 per month on top of their basic salary although there’s no limit on how much you can earn Guaranteed commission of £400 per month in your first three months Competitions and incentives – recent holiday incentives include a Virgin Cruise around Miami and the Bahamas and trips to New York, Dubai and Italy 33 days holidays including bank holidays Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more! Colleague Discount Career progression Enhanced Maternity, Paternity and Adoption Leave Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics Virtual GP – Access to a GP service 24/7 Salary finance scheme Pension Scheme Death in Service Life assurance Cycle to Work scheme Refer a friend scheme Who are we looking for? The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important! We’re looking for the following qualities Sales driven with a passion for driving a 5 star customer experience Experience within a customer facing role A real people person – the ability to build strong relationships with our customers and colleagues A team player Flexibility to work shift patterns Strong work ethic, resilient, self-starter and a can do attitude INDHP
Retail Sales Advisor employer: ScS Sofas
Contact Detail:
ScS Sofas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with the latest trends in furniture and home decor. Being knowledgeable about the products we offer will not only help you engage customers but also demonstrate your passion for the role during any interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock sales scenario. This will help you build confidence in welcoming customers and assisting them in finding the perfect piece of furniture.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you successfully collaborated with others. Highlighting your ability to work well within a team will resonate with us, as we value a strong team dynamic.
✨Tip Number 4
Be prepared to discuss how you would create a warm and inviting atmosphere in the showroom. Think about specific actions you could take to enhance the customer experience and make the store feel welcoming.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any sales achievements and your ability to create a positive customer experience, as these are key aspects of the Retail Sales Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific qualities that make you a good fit for the team, such as your passion for customer service and your ability to work well in a team environment.
Showcase Your People Skills: In your application, provide examples of how you've successfully built relationships with customers in previous roles. Highlight any instances where you went above and beyond to ensure customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at ScS Sofas
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing a 5-star customer experience. Share examples from your past experiences where you went above and beyond to help customers, as this will resonate well with the interviewers.
✨Know the Products Inside Out
Familiarise yourself with the types of furniture and services offered by the company. Being able to discuss specific products and their benefits will demonstrate your commitment and readiness for the role.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you have successfully collaborated with others in previous jobs. Highlight any experiences where you contributed to a positive team environment.
✨Prepare for Sales Scenarios
Anticipate questions related to sales techniques and customer interactions. Practise responding to hypothetical scenarios where you need to sell a product or handle a difficult customer, showcasing your problem-solving skills.