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- Tasks: Welcome customers and help them find the perfect furniture for their homes.
- Company: Join a vibrant team at ScS, a leading furniture retailer in the UK.
- Benefits: Earn up to £30K with commission, enjoy 33 days holiday, and access exclusive discounts.
- Why this job: Be part of a fun, energetic team that values customer experience and personal growth.
- Qualifications: No specific sales experience needed; just bring your enthusiasm and people skills!
- Other info: Guaranteed commission for the first three months and opportunities for career progression.
The predicted salary is between 20267 - 25396 £ per year.
What’s the opportunity? As part of the Retail team, you’ll be based within our store in Southampton in Hedge End Retail Park welcoming customers in and talking to them about our gorgeous furniture.
As a Retail Sales Advisor you can earn up to £30,000.00 with Commission.
What does the role involve?
- Welcome customers into the store and support them in finding the perfect piece of furniture for their home.
- Accurately complete customer orders and process finance applications.
- Accountable for delivering personal sales and KPIs.
- Work within the team to deliver a 5 star customer experience.
- Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed.
- Help to make sure our showrooms are warm, friendly, safe environments for everyone within them.
- Continuously develop and maintain knowledge on all ScS products and services.
- Undertake, as required, other duties in keeping with the general nature of the role.
What’s in it for you?
- Basic salary between £20,267 - £25,396 with a realistic OTE of £30K per year.
- In this store, our Retail Sales Advisors earn on average £800 - £1200 per month on top of their basic salary although there’s no limit on how much you can earn.
- Guaranteed commission of £400 per month in your first three months.
- Competitions and incentives.
- 33 days holidays including bank holidays.
- Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
- Colleague Discount.
- Career progression.
- Enhanced Maternity, Paternity and Adoption Leave.
- Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics.
- Virtual GP – Access to a GP service 24/7.
- Salary finance scheme.
- Pension Scheme.
- Death in Service.
- Life assurance.
Who are we looking for?
The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!
We’re looking for the following qualities:
- Sales driven with a passion for driving a 5 star customer experience.
- Experience within a customer facing role.
- A real people person – the ability to build strong relationships with our customers and colleagues.
- A team player.
- Flexibility to work shift patterns.
- Strong work ethic, resilient, self-starter and a can do attitude.
Retail Sales Advisor employer: ScS Sofas
Contact Detail:
ScS Sofas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with the latest trends in furniture and home decor. Being knowledgeable about our products will not only help you engage customers but also demonstrate your passion for the role during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. This will help you build confidence in welcoming customers and addressing their needs effectively.
✨Tip Number 3
Showcase your teamwork abilities by participating in group activities or volunteering. Highlighting your experience in collaborative environments can set you apart as a strong candidate for our team.
✨Tip Number 4
Be prepared to discuss how you would create a welcoming atmosphere in the showroom. Think of specific examples or ideas that could enhance the customer experience, as this aligns with our focus on delivering a 5-star service.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Retail Sales Advisor role entails. Focus on the key responsibilities and required qualities, such as delivering a 5-star customer experience and being a team player.
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles. Emphasise any sales achievements or instances where you've contributed to a positive customer experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you’ve made customers smile or worked effectively in a team environment.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ScS Sofas
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing a 5-star customer experience. Share examples from your past experiences where you went above and beyond to help customers, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you've successfully collaborated with others in previous jobs. Highlight any specific instances where you contributed to a team goal or supported a colleague.
✨Know the Products
Familiarise yourself with the types of furniture and services offered by the company. Being knowledgeable about their products will show your commitment and readiness to assist customers effectively.
✨Exude Energy and Positivity
Your energy and attitude can make a significant difference in retail. Practice conveying a warm and friendly demeanour during the interview, as this will reflect the kind of environment the company aims to create in their stores.
