At a Glance
- Tasks: Lead a team to engage with communities and manage stakeholder communications.
- Company: Join SCS JV, a key player in the HS2 project transforming UK rail.
- Benefits: Flexible working options, professional development support, and a commitment to diversity.
- Other info: Opportunities for personal growth and involvement in community initiatives.
- Why this job: Make a real impact on high-profile infrastructure projects while shaping community engagement.
- Qualifications: Experience in communications, strategic planning, and team leadership required.
The predicted salary is between 36000 - 60000 £ per year.
We have a vacancy for a Senior Engagement Manager within the Consents & Engagement team here at SCS JV, supporting the Euston delivery team.
About the role:
Working within one of the project’s three delivery units, the Senior Engagement Manager will report directly to the Consents & Engagement Area Lead (C&EAL) for the delivery unit and oversee a team of engagement professionals. The role will work closely with the engagement team, asset delivery leads, works package managers and consents specialists to achieve our objectives, which are to:
- achieve consents in time to start works and ensure all works comply with agreed consents and commitments
- genuinely involve and inform our stakeholders and local communities as we design and construct our works
- help neighbouring residents and stakeholder groups understand our works and leave a positive legacy.
The Senior Engagement Manager is responsible for ensuring high-quality, consistent and accurate communications to a range of stakeholders through a variety of channels. The role may be required to deputise for the C&EAL for reporting purposes, establishing good working practices with senior delivery directors, core services directors and the project client. With an understanding of contractual and commercial processes, the role may be required to represent the project in negotiations with third parties.
With a thorough understanding of our works, stakeholders, programme, and our obligations under the HS2 Act and the main works civils contract, the Senior Engagement Manager will provide timely information for reporting and internal business operations. They will provide advice and support to the broader team to ensure we manage risk and meet our objectives.
The role will work closely with the SCS Consents & Engagement enabling function team, who develop and implement project-wide strategies and consistent processes, provide oversight and compliance assurance, and also provide support and guidance to the embedded Consents & Engagement teams. The Senior Engagement Manager will represent SCS at various client, partner and external forums, proactively managing the organisation’s and the client’s reputation within the community.
Flexible working:
We welcome you to ask about the flexibility you need. This might be part-time, remote working, or compressed hours for example. Anyone who applies for a role can ask about flexibility at interview. In return, we will explore what is possible for the role.
Role Responsibility
- Develop, deliver, maintain and report on local engagement strategies and delivery plans, key messaging and communications, events and other activities
- Manage and develop a team to engage effectively with local community members, charities, businesses and schools – and coordinate all engagement with the broader team
- Oversee the enquiries and complaints management process to ensure it is delivered in a timely and consistent manner, meeting the contractual requirements
- Manage the delivery of community investment commitments and project legacy requirements
- Working closely with consents specialist colleagues, ensure that engagement with all key consenting stakeholders is managed and coordinated to ensure delivery of consents requirements to meet the project programme
- Monitor and support compliance with all Undertakings & Assurances under the HS2 Act and main works civils contract
- Meet our strategic key performance indicators for enquiry response times and engagement plans
- Act as deputy for the Consents & Engagement Area Lead as required
- Demonstrate team leadership in line with project values and behaviours
- Understand the Client and Joint Venture Partners' Environment and Sustainability Policies, Processes and statutory requirements as they affect the company's operations and ensure that the requirements, as applicable within their discipline, are implemented on the project.
The Ideal Candidate
Essential
- Detailed understanding of high-profile infrastructure projects and/or a strong communications and engagement background in a highly regulated sector.
- Strategic planning and management ability with demonstrated experience leading a team in the development and delivery of external engagement programmes
- Excellent written and spoken communications skills, ensuring consistency, relevance and accuracy across all channels. Coach team where required to achieve this standard
- Proficiency in MS Excel skills and experience in, or ability to learn, preferred data and task management platforms such as MS Planner, Sharepoint lists and PowerBI or similar
- Experience with meeting contractual responsibilities and strategic key performance indicators
Desirable
- Visual communications design expertise
- Media training
- Membership of relevant association
About the Company
The role will work on the HS2 project. HS2 is the UK’s new high speed rail network. It will be a catalyst for economic growth across Britain, freeing up space on the existing railways and connecting 8 out of the UK’s 10 biggest cities with fast, reliable and frequent high speed services.
The Skanska | Costain | STRABAG (SCS JV) is delivering the HS2 London Tunnels Contract. Scope of works includes twin-bored tunnels (TBM), SCL tunnels, shaft sinking, bridge demolition and reconstruction, services diversions, earthworks and the construction of site compounds.
You’ll be a welcomed member of the wider team, with opportunities to take on additional responsibility, join our EDI Champions program or support the local community (e.g. as a STEM ambassador). Your personal and professional development is important to us. We welcome a discussion about how we can support you with further study, or professional membership or attainment for example.
HS2 – working with Skanska, Costain and STRABAG, closely monitors job applications, to ensure an inclusive recruitment process. To ensure we are able to maintain this, and to recruit a diverse workforce, we require candidates to complete the diversity form as part of their application so we are able to monitor and improve our approach to diversity. Please note, all responses are anonymous and we will not share any of your data with other parties. All data will be held securely, (as stated within the Data Protection Act 2018 and UK GDPR) and will be reported to HS2.
It is an SCSJV requirement that all employees, Design House, and Supply Chains must implement and comply with the requirements of ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System with guidance for use, OHSAS 18001:2017 Occupational Health and Safety Management Systems and ISO/IEC 27001:2013 Information Security Management System, Policies, Plans, Procedures and Processes, and statutory requirements as they affect the Joint Venture’s operations and ensure that the requirements, as applicable within their discipline, are effectively implemented on the project. Develop a culture of safety on the project through the absolute commitment to the Zero Accidents target and ethos, and develops a wider awareness of quality, environmental issues and demonstrates commitment to achieve continual improvement and Zero tolerance.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. SCS Railways is a Disability Confident Leader. We want to encourage disabled people to apply for our roles and have an opportunity to display your skills, talent, and abilities. We will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview.
Senior Engagement Manager employer: SCS Railways
At SCS JV, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within the high-profile HS2 project. Our commitment to employee growth is evident through opportunities for professional development, community engagement initiatives, and a flexible working environment that supports work-life balance. Join us to be part of a team that values diversity, safety, and a positive legacy in the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Engagement Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and recent developments, especially around HS2. This will help you tailor your responses and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on articulating your experience in engagement management and how it aligns with the role. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So go ahead, hit that apply button!
We think you need these skills to ace Senior Engagement Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Engagement Manager role. Highlight your experience in managing engagement strategies and working with stakeholders, as this is key for us at SCS JV.
Showcase Your Communication Skills:Since excellent written and spoken communication skills are essential, use clear and concise language in your application. We want to see how you can convey complex information effectively, so don’t hold back!
Demonstrate Leadership Experience:As a Senior Engagement Manager, you'll be leading a team. Share examples of how you've successfully managed teams or projects in the past. We love seeing candidates who can inspire and guide others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at SCS Railways
✨Know Your Stakeholders
Before the interview, research the key stakeholders involved in the HS2 project. Understand their concerns and how the Senior Engagement Manager role will address these. This shows you’re proactive and ready to engage effectively with the community.
✨Demonstrate Strategic Thinking
Prepare examples of how you've developed and implemented engagement strategies in previous roles. Be ready to discuss how you can apply similar approaches to meet the objectives outlined in the job description, particularly around compliance and community involvement.
✨Showcase Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and confidently. Consider preparing a brief presentation on a past project where you successfully managed stakeholder communications, highlighting your written and verbal skills.
✨Familiarise Yourself with Compliance Requirements
Brush up on the HS2 Act and any relevant compliance standards mentioned in the job description. Being knowledgeable about these regulations will demonstrate your commitment to meeting contractual responsibilities and managing risks effectively.
