Office Administrator

Office Administrator

Bury St Edmunds Full-Time 24000 - 32000 £ / year (est.) No home office possible
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Scrutton Bland, part of the Sumer Group

At a Glance

  • Tasks: Manage office operations, client interactions, and support various teams in a dynamic environment.
  • Company: Join Scrutton Bland, part of the Sumer Group, a progressive firm focused on community and employee wellbeing.
  • Benefits: Enjoy flexible working, 36 days holiday, health cash plan, and a vibrant team culture.
  • Other info: Full training provided; open to both full-time and part-time applicants.
  • Why this job: Be part of a supportive team that values your ideas and offers opportunities for personal growth.
  • Qualifications: Passion for customer care, strong communication skills, and proficiency in Microsoft Office required.

The predicted salary is between 24000 - 32000 £ per year.

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Description

Do you love working with people? Do you thrive in a busy office environment? We have an exciting opportunity in our Bury St Edmunds office for an Office Administrator to join our Admin team.

Department: Administration

Location: Bury St Edmunds

Compensation: £28,000 / year

Description

Do you love working with people? Do you thrive in a busy office environment? We have an exciting opportunity in our Bury St Edmunds office for an Office Administrator to join our Admin team.
This will be a varied role where no two days will be the same. If you think this sounds like the perfect role for you, please apply today!

Must be able to drive with your own car and willing to travel to all our offices as and when required.

Open to Full or Part time applications.

Key Responsibilities

Overall management of the office, including:
o First point of contact for anyone working in the Bury office, including the landlord, clients and team members
o Stock management of all office supplies
o Building relationships with suppliers
o Liaising with the building landlords regarding any issues
o Support maintenance visitors as required
o Facilities and Health and Safety checks as and when required

Client liaison, which includes:
o Answering and directing calls
o Coordinating room bookings
o Meeting and greeting clients

Administration
o Scanning and filing of incoming post and processing outbound post
o Admin for the Accountancy, Audit and Tax Teams, including:

  • New client onboarding
  • Running smart searches
  • General monthly client administration

o Support the Operations and Project Manager as required
o Office cover (Ipswich or Colchester) as required for holiday or sickness cover

Skills, Knowledge and Expertise

You will have:

  • Passion for customer care and pride in making a difference
  • Excellent telephone skills with a personal approach to customer service
  • Strong Microsoft Office skills
  • Excellent communicator
  • Good organisational skills
  • Ability to prioritise when busy whilst maintaining professionalism
  • Quick to grasp new IT systems

And in return..

We offer an attractive reward and flexible benefits package, which you can tailor to suit your needs.

  • Flexible working alongside a culture that promotes work-life balance
  • Commitment to continued learning & development
  • 36 days holiday (including 8 bank holidays and 3 days Christmas closure)
  • Option to purchase a further 5 days holiday
  • Life Assurance up to 4x salary and contribution towards the Firm’s pension scheme
  • Access to our health cash plan (Health Shield) day one, where you can claim towards your dental, optical, health and wellbeing expenses – we believe health and wellbeing is so important
  • Amazing employee referral scheme, paying up to £5,000 for a successful referral
  • Access to mental health support
  • Employee health and wellbeing program
  • Regular social and informal events within the organisation
  • A real sense of belonging to an exciting and progressive team who listen to your ideas

Opportunity to participate in the Scrutton Bland Foundation, supporting the local community

Every new team member will experience a full induction and training programme where you will get up to speed on our systems, processes, and ways of working.

Seniority level

  • Seniority level

    Associate

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Administrative

  • Industries

    Accounting

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Office Administrator employer: Scrutton Bland, part of the Sumer Group

Scrutton Bland, part of the Sumer Group, is an exceptional employer located in Bury St Edmunds, offering a vibrant work culture that prioritises employee well-being and development. With flexible working options, a generous holiday allowance, and a commitment to community support through the Scrutton Bland Foundation, employees enjoy a fulfilling work-life balance while being part of a progressive team that values their contributions and ideas.
Scrutton Bland, part of the Sumer Group

Contact Detail:

Scrutton Bland, part of the Sumer Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Office Administrator

Tip Number 1

Familiarise yourself with the company culture at Scrutton Bland. Understanding their values and how they operate will help you align your approach during any interactions, showing that you're a good fit for their team.

Tip Number 2

Network with current or former employees of Scrutton Bland on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the role and the office environment, which can be invaluable during interviews.

Tip Number 3

Prepare to discuss your organisational skills and customer service experience in detail. Think of specific examples where you've successfully managed multiple tasks or resolved client issues, as these are key aspects of the Office Administrator role.

Tip Number 4

Show enthusiasm for the varied nature of the role. Be ready to express how you thrive in dynamic environments and enjoy taking on different responsibilities, as this aligns with what Scrutton Bland is looking for in an Office Administrator.

We think you need these skills to ace Office Administrator

Customer Service Skills
Excellent Telephone Skills
Strong Microsoft Office Skills
Organisational Skills
Ability to Prioritise
Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Interpersonal Skills
Adaptability
Basic IT Literacy
Team Collaboration
Stock Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Office Administrator role. Focus on your customer service abilities, organisational skills, and any experience with Microsoft Office.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working with people and your ability to thrive in a busy office environment. Mention specific examples of how you've successfully managed office tasks or client interactions in the past.

Highlight Relevant Skills: In your application, emphasise your excellent telephone skills, communication abilities, and proficiency in IT systems. These are key attributes for the role and should be clearly stated.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is crucial for an Office Administrator.

How to prepare for a job interview at Scrutton Bland, part of the Sumer Group

Show Your People Skills

As an Office Administrator, you'll be the first point of contact for clients and team members. Make sure to highlight your experience in customer service and your ability to build relationships during the interview.

Demonstrate Organisational Skills

This role requires excellent organisational abilities. Be prepared to discuss how you manage multiple tasks and prioritise effectively, especially in a busy office environment.

Familiarise Yourself with Microsoft Office

Strong Microsoft Office skills are essential for this position. Brush up on your knowledge of Word, Excel, and Outlook, and be ready to discuss how you've used these tools in previous roles.

Prepare Questions About the Role

Show your interest in the position by preparing thoughtful questions about the responsibilities and expectations of the Office Administrator role. This demonstrates your enthusiasm and helps you assess if it's the right fit for you.

Office Administrator
Scrutton Bland, part of the Sumer Group
Location: Bury St Edmunds
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