Scrumconnect Consulting in London is seeking a Senior Service Designer to design end-to-end public services that work for users and for the organisations that run them. You will look beyond screens to the whole service, including offline steps, operations and policy.
You will collaborate with researchers, policy and operations teams, run workshops, map journeys, create blueprints, and ensure accessibility and compliance with GDS standards while mentoring others.
Senior Public Service Designer: End-to-End & Policy employer: Scrumconnect
Scrumconnect Consulting is a multi-award-winning digital consultancy that focuses on user-centred design and agile delivery, positively impacting the lives of over 40 million UK citizens. The company fosters a collaborative and inclusive work culture, with a strong emphasis on professional growth and continuous improvement. Employees benefit from a supportive environment that values diversity and encourages knowledge-sharing among high-performing teams.
