At a Glance
- Tasks: Lead user research to shape digital products based on real user feedback.
- Company: Award-winning digital consultancy making a difference for over 40 million UK citizens.
- Benefits: Flexible working, commitment to diversity, and opportunities for professional growth.
- Other info: Join a dynamic team focused on continuous improvement and collaboration.
- Why this job: Make a real impact by advocating for user-centred design in innovative projects.
- Qualifications: Experience in user research and strong analytical skills required.
The predicted salary is between 40000 - 50000 £ per year.
About Scrumconnect Consulting
Scrumconnect Consulting is a multi‑award‑winning digital consultancy, recognised with prestigious UK IT awards such as Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organizational Excellence during the pandemic. Our solutions have positively impacted over 40 million UK citizens, with successful delivery across key government departments including the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more. We specialise in user‑centred design, agile delivery and creating technology that truly makes a difference.
We are looking for a skilled User Researcher to lead and deliver user research activities through the Beta phase of product development. This role focuses on understanding user needs, generating actionable insights and ensuring that user‑centred design principles are embedded throughout the delivery life‑cycle. You will work closely with product, design and engineering teams to shape services based on real user feedback and evidence.
Key Responsibilities
- Lead user research activities throughout the Beta phase of delivery
- Identify and recruit relevant user groups aligned to target audiences
- Plan and conduct research using a range of qualitative and quantitative methods
- Facilitate user sessions such as interviews, usability testing, and surveys
- Gather, analyse and synthesize user insights into clear, actionable outputs
- Communicate research findings effectively to cross‑functional teams and stakeholders
- Influence product decisions by advocating for user‑centred design
- Collaborate closely with product managers, designers and developers
- Ensure research activities align with Agile delivery practices
- Contribute to continuous improvement of research methods and processes
Essential Skills
- Strong experience in user research within digital product environments
- Proficiency in a variety of user research methods and techniques
- Ability to translate research findings into actionable insights
- Experience in participant recruitment and user segmentation
- Strong analytical and problem‑solving capabilities
- Good understanding of Agile methodologies
Communication & Collaboration
- Excellent communication and storytelling skills
- Ability to present insights clearly to both technical and non‑technical audiences
- Strong stakeholder engagement and collaboration skills
Delivery & Impact
- Ability to manage research activities independently and deliver outcomes
- Experience working in cross‑functional Agile teams
- Comfortable handling multiple priorities in a fast‑paced environment
Preferred Qualifications
- Experience working on Beta phase or live service improvements
- Familiarity with tools for research, prototyping and analytics
- Background in UX, Human‑Computer Interaction, Psychology or related fields
Commitment to Diversity & Inclusion
We actively welcome applications from women, people from ethnic minority backgrounds, disabled people, those returning after a career break and anyone currently under‑represented in senior data and analytics roles. We are a Disability Confident Level 1 employer and are committed to providing reasonable adjustments throughout the recruitment process. If you do not meet every requirement listed but feel this role is a strong match for your skills and experience, we encourage you to apply. Please reach out to discuss flexible working or reasonable adjustments at any stage of the recruitment process.
User Researcher in Staines employer: scrumconnect ltd
Scrumconnect Consulting is an exceptional employer, renowned for its commitment to user-centred design and agile delivery, making a tangible impact on the lives of over 40 million UK citizens. With a strong focus on employee growth, we foster a collaborative work culture that values diversity and inclusion, offering opportunities for continuous improvement and innovation in a fast-paced environment. Join us in shaping meaningful digital solutions while enjoying the benefits of flexible working arrangements and a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land User Researcher in Staines
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups or webinars, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your user research projects, methodologies, and insights. This will give potential employers a taste of what you can bring to the table and set you apart from the competition.
✨Tip Number 3
Prepare for interviews by practising common user researcher questions and scenarios. Think about how you would approach different research methods and be ready to discuss your past experiences and how they relate to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Scrumconnect Consulting.
We think you need these skills to ace User Researcher in Staines
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the User Researcher role. Highlight your experience in user research and how it aligns with our focus on user-centred design. We want to see how you can contribute to our mission!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work that showcase your proficiency in user research methods and your ability to translate findings into actionable insights. We love a good story!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure your key achievements stand out so we can quickly see what you bring to the table.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Scrumconnect Consulting!
How to prepare for a job interview at scrumconnect ltd
✨Know Your User Research Methods
Make sure you brush up on various user research methods before the interview. Be ready to discuss how you've applied qualitative and quantitative techniques in past projects. This will show that you understand the importance of user-centred design and can lead research activities effectively.
✨Prepare Real-Life Examples
Think of specific instances where your research has influenced product decisions. Prepare to share these stories during the interview, highlighting your analytical skills and how you translated findings into actionable insights. This will demonstrate your ability to communicate effectively with both technical and non-technical audiences.
✨Understand Agile Methodologies
Since the role involves working closely with Agile teams, make sure you’re familiar with Agile principles. Be prepared to discuss how you've integrated user research within Agile delivery practices in your previous roles. This will show that you can adapt your research approach to fit the team's workflow.
✨Show Your Passion for Diversity & Inclusion
Scrumconnect Consulting values diversity, so be ready to talk about how you’ve contributed to inclusive research practices. Share any experiences you have in engaging under-represented user groups or adapting your methods to ensure diverse perspectives are included in your research.
