At a Glance
- Tasks: Design user-centred services that enhance digital and physical experiences.
- Company: People-first digital consultancy focused on impactful solutions.
- Benefits: Flexible working hours, creative environment, and opportunities for professional growth.
- Other info: Join a dynamic team passionate about creativity and inclusivity.
- Why this job: Make a real difference by improving public services and user experiences.
- Qualifications: Experience in service design and strong collaboration skills.
The predicted salary is between 40000 - 50000 € per year.
About Scrumconnect
At Scrumconnect, we are a people-first digital consultancy partnering with government and private sector clients to design and deliver user-centred digital services that make a real difference. Our multidisciplinary teams collaborate to solve complex challenges, create inclusive digital experiences, and improve public services for everyone. We value curiosity, creativity, and collaboration, and we are passionate about building solutions that matter.
About the Role
We are seeking an experienced Service Designer to create user-centred services that deliver meaningful, efficient, and accessible experiences across both digital and physical touchpoints. This role involves working closely with multidisciplinary teams to design and refine services that meet user needs and organisational goals.
Key Responsibilities
- Design holistic, user-centred experiences across products, systems, services, applications, devices, and employee journeys.
- Conduct user research to understand behaviours, needs, and pain points, translating insights into actionable design solutions.
- Develop service design concepts, prototypes, journey maps, and wireframes to enhance usability and user satisfaction.
- Iterate and refine designs based on user feedback, usability testing, and evaluation findings.
- Collaborate with cross-functional teams (design, development, product management) to ensure alignment and successful implementation of service designs.
Service Designer employer: scrumconnect ltd
At Scrumconnect, we pride ourselves on being a people-first digital consultancy that fosters a collaborative and inclusive work culture. Our commitment to employee growth is evident through continuous learning opportunities and the chance to work on impactful projects that enhance public services. Located in a vibrant area, we offer a dynamic environment where creativity and curiosity thrive, making us an excellent employer for those seeking meaningful and rewarding careers in service design.
StudySmarter Expert Advice🤫
We think this is how you could land Service Designer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with fellow designers. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with potential employers, be ready to discuss your projects and the impact they had.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to service design. Think about how you can demonstrate your user-centred approach and problem-solving skills during the conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Service Designer
Some tips for your application 🫡
Show Your Passion for User-Centred Design:When writing your application, let your enthusiasm for creating user-centred services shine through. Share examples of how you've designed experiences that truly meet user needs and made a difference in previous roles.
Highlight Your Collaborative Spirit:At StudySmarter, we love teamwork! Make sure to mention any experiences where you’ve worked with multidisciplinary teams. Talk about how you’ve collaborated to solve complex challenges and created inclusive digital experiences.
Be Specific About Your Skills:Don’t just list your skills; show us how you’ve applied them! Whether it’s conducting user research or developing prototypes, provide concrete examples that demonstrate your expertise in service design.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at scrumconnect ltd
✨Know Your User-Centred Design Principles
Make sure you brush up on user-centred design principles before the interview. Be ready to discuss how you've applied these in your previous roles, especially in creating services that are both meaningful and efficient.
✨Showcase Your Collaboration Skills
Since this role involves working with multidisciplinary teams, be prepared to share examples of how you've successfully collaborated with others. Highlight specific projects where teamwork led to innovative solutions.
✨Prepare for User Research Questions
Expect questions about your experience with user research. Think of specific instances where you've conducted research to understand user needs and how you translated those insights into actionable design solutions.
✨Bring Your Portfolio
Your portfolio is your best friend! Make sure it showcases a variety of service design concepts, prototypes, and journey maps. Be ready to walk through your work and explain your design process and the impact of your designs.
