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For Companies At a Glance
- Tasks: Conduct user research to enhance a digital platform and improve user experience.
- Company: Join Scrumconnect, a tech consultancy focused on user-centred design and innovation.
- Benefits: Inclusive workplace, collaborative culture, and opportunities for personal growth.
- Why this job: Make a real impact by shaping digital services that matter to users.
- Qualifications: Experience in user research and strong communication skills required.
- Other info: Diverse team environment with a commitment to inclusion and empowerment.
The predicted salary is between 35000 - 45000 £ per year.
About Scrumconnect
Scrumconnect Ltd is a technology consultancy that partners with organisations to deliver high-quality digital services and products. We specialise in user-centred design, agile delivery, and modern data platforms, helping our clients build solutions that are scalable, accessible, and impactful. Our multidisciplinary teams work collaboratively to solve complex problems and deliver meaningful outcomes through innovative technology and research-driven insights.
Role Overview
We are seeking a User Researcher to support the development and enhancement of a digital platform used by internal policy and analytical teams as well as relevant arm's-length bodies. The successful candidate will plan and conduct research to understand user needs, evaluate how effectively those needs are currently being met by the platform, and identify opportunities for improvement. The research will help inform future development phases and explore engagement with additional user groups.
Key Responsibilities
- Plan and conduct user research activities with internal policy and analytical teams and other relevant stakeholders.
- Identify and document user needs, behaviours, and pain points through interviews, workshops, and usability testing.
- Assess how current platform capabilities meet the needs of primary users.
- Identify gaps, challenges, and opportunities to improve the user experience and platform functionality.
- Analyse and synthesise research findings into clear insights and actionable recommendations.
- Develop and maintain a research plan to support future phases of platform development.
- Explore approaches to engage additional user groups, including organisations within the PropTech ecosystem.
- Work closely with product managers, designers, and delivery teams to ensure research findings inform decision-making and product development.
Skills and Experience
- Proven experience conducting user research within digital product or service environments.
- Strong experience with qualitative research methods, including interviews, usability testing, and workshops.
- Ability to analyse research data and translate insights into practical recommendations.
- Experience working with multi-disciplinary teams, including product managers, designers, and analysts.
- Strong stakeholder engagement and communication skills.
- Experience working in complex or public sector environments is desirable.
- Familiarity with user-centred design principles and best practices.
Deliverables
- User research plan and research framework.
- Stakeholder and user insight reports.
- Identification of gaps and improvement opportunities within the platform.
- Recommendations to improve user experience and platform functionality.
- Strategy for engaging additional user groups in future phases.
Diversity & Inclusion
At Scrumconnect Ltd, we are committed to building an inclusive workplace where everyone feels valued, respected, and empowered to contribute. We welcome applications from people of all backgrounds, experiences, and perspectives. We believe diversity strengthens our teams and helps us create better digital services for everyone.
User Researcher in Purley employer: scrumconnect ltd
Contact Detail:
scrumconnect ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher in Purley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your user research projects, showcasing your process and outcomes. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common user researcher questions. Think about how you would approach different scenarios and be ready to discuss your past experiences in detail. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Scrumconnect.
We think you need these skills to ace User Researcher in Purley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the User Researcher role. Highlight your experience with user research methods and how they align with our focus on user-centred design. We want to see how you can bring value to our team!
Showcase Your Research Skills: In your application, don’t just list your skills—show us how you've used them! Share specific examples of user research projects you've conducted, especially those involving qualitative methods like interviews and usability testing. This will help us understand your approach and expertise.
Communicate Clearly: We love clear and concise communication! When writing your application, make sure your ideas flow logically and are easy to understand. Use bullet points where necessary to break down complex information, especially when discussing your research findings and recommendations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Scrumconnect and what we stand for!
How to prepare for a job interview at scrumconnect ltd
✨Know Your User Research Methods
Make sure you brush up on qualitative research methods like interviews and usability testing. Be ready to discuss your past experiences and how you've applied these techniques to gather insights. This will show that you understand the core of what the role requires.
✨Understand Scrumconnect's Mission
Familiarise yourself with Scrumconnect's focus on user-centred design and agile delivery. Think about how your skills can contribute to their mission of delivering impactful digital services. This will help you align your answers with their goals during the interview.
✨Prepare Insightful Questions
Come prepared with questions that demonstrate your interest in the role and the company. Ask about their current user research practices or how they engage with different user groups. This shows that you're proactive and genuinely interested in contributing to their projects.
✨Showcase Your Collaboration Skills
Since the role involves working closely with product managers, designers, and analysts, be ready to share examples of how you've successfully collaborated in multidisciplinary teams. Highlighting your communication skills and teamwork will make you stand out as a candidate who can thrive in their environment.