At a Glance
- Tasks: Join us as a Performance Analyst to enhance digital services through data-driven insights.
- Company: Scrumconnect Consulting is an award-winning tech consulting firm impacting millions in the UK.
- Benefits: Enjoy flexible working options and be part of a dynamic, innovative team.
- Other info: Work within a supportive multi-disciplinary team and contribute to meaningful digital transformation.
- Why this job: Make a real difference in public sector projects while developing your analytical skills.
- Qualifications: 5+ years in performance analysis with strong skills in Power BI and Azure Data Services.
The predicted salary is between 36000 - 60000 £ per year.
About Scrumconnect Consulting
Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens.We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter.
Overview:
We are seeking an experienced Performance Analyst (SFIA 5) to lead performance measurement and analytics across complex digital services. This role focuses on embedding data-driven decision-making, ensuring services are designed and continuously improved based on user needs and measurable outcomes.
You will operate at a strategic level, defining performance standards, advising senior stakeholders, and working across multidisciplinary teams to deliver impactful digital services at scale.
Key Responsibilities:
Performance Leadership & Strategic Measurement
- Lead and embed performance analysis across complex services or delivery areas
- Design and implement performance measurement frameworks, including KPIs and user-focused metrics
- Ensure alignment with Government Digital Service (GDS) standards and best practices
- Establish and maintain high-quality performance analytics standards
Insight Generation & Decision Support
- Analyse data from multiple sources (user, service, and operational data) to generate actionable insights
- Translate complex data into clear narratives, dashboards, and recommendations
- Support teams in designing and iterating services with measurable outcomes
Collaboration Across Digital Teams
- Work closely with Product Managers, Delivery Managers, User Researchers, Designers, and Data Scientists
- Provide guidance on measurement strategies and interpretation of results
- Support decision-making in complex and ambiguous environments
Capability Building & Leadership
- Coach and mentor analysts, ensuring quality and consistency in outputs
- Contribute to and lead communities of practice within performance analytics
- Define and promote standards, tools, and best practices
Required Skills & Experience:
- Extensive experience in performance analysis for digital services, ideally within large-scale or complex environments
- Strong expertise in designing performance measurement frameworks, KPIs, and user-focused metrics
- Proven ability to generate insights from multiple data sources and provide data-driven recommendations
- Strong stakeholder management and influencing skills, including engagement with senior leadership
- Excellent communication and data storytelling skills
- Advanced experience with analytical tools such as:
- SQL
- Web analytics platforms (eg, Google Analytics)
- Dashboarding tools (eg, Power BI, Looker Studio)
Desirable Experience:
- Experience working on public sector or government digital services
- Experience defining performance strategies across multiple teams or programmes
- Experience mentoring or leading analyst teams
- Experience working in hybrid or distributed delivery environments
Diversity & Inclusion
At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported.
We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements.
As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.
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Performance Analyst employer: scrumconnect ltd
Scrumconnect Consulting is an exceptional employer, offering a dynamic work environment where innovation meets purpose. With a strong focus on employee growth and development, team members are encouraged to enhance their skills through hands-on experience in impactful projects that serve the UK government. Located in the heart of the UK, our collaborative culture fosters creativity and inclusivity, making it a rewarding place for professionals seeking to make a difference in the digital landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Performance Analyst
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as Microsoft Power BI and Azure Data Services. Having hands-on experience or even completing relevant online courses can give you a significant edge during discussions.
✨Tip Number 2
Understand the key performance indicators (KPIs) relevant to the role. Research common frameworks used in performance analysis, especially in the public sector, so you can discuss how you would apply them in your work.
✨Tip Number 3
Prepare to showcase your communication skills by thinking of examples where you've successfully presented complex data to varied audiences. This will demonstrate your ability to tailor your messaging effectively.
✨Tip Number 4
Network with professionals in the field of performance analysis, particularly those who have experience in public sector projects. Engaging with them can provide insights into the role and may even lead to referrals.
We think you need these skills to ace Performance Analyst
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the Performance Analyst position. Understand the key responsibilities and essential skills required, as this will help you tailor your application effectively.
Highlight Relevant Experience:In your CV and cover letter, emphasise your 5+ years of experience in performance analysis or similar roles. Be specific about your technical capabilities, especially with Microsoft Power BI and Azure Data Services, as these are crucial for the role.
Showcase Your Skills:Demonstrate your ability to apply quantitative and qualitative data analysis. Include examples of how you've developed performance measurement frameworks and KPIs in previous roles, as well as any user-centred analysis you've conducted.
Communicate Clearly:When writing your application, ensure that you communicate your analysis and insights clearly. Use straightforward language and structure your application to highlight your communication skills, as this is a key requirement for the role.
How to prepare for a job interview at scrumconnect ltd
✨Showcase Your Analytical Skills
As a Performance Analyst, your ability to analyse data is crucial. Be prepared to discuss specific examples of how you've applied quantitative and qualitative analysis in previous roles. Highlight any frameworks or KPIs you've developed and the impact they had on service improvement.
✨Familiarise Yourself with Power BI and Azure
Since the role requires using Power BI and Azure Data Services, make sure you brush up on these tools before the interview. Be ready to explain how you've used them in past projects, and if possible, bring examples of dashboards or reports you've created.
✨Communicate Clearly
Excellent communication skills are essential for this position. Practice explaining complex data insights in simple terms. You might be asked to present a case study or a data analysis during the interview, so clarity and tailored messaging will be key.
✨Understand the Public Sector Context
Given that Scrumconnect Consulting works with various government departments, having an understanding of the public sector's unique challenges and requirements can set you apart. Research recent digital transformation projects in the public sector and be ready to discuss how your skills can contribute to similar initiatives.
