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For Companies At a Glance
- Tasks: Redesign and improve content for user-centred digital services.
- Company: Award-winning SME consultancy dedicated to impactful public services.
- Benefits: Flexible work-life balance, competitive salary, and a supportive culture.
- Other info: Join a diverse team focused on innovation and continuous improvement.
- Why this job: Make a real difference in public services while growing your skills.
- Qualifications: Experience as a Content Designer with strong communication and collaboration skills.
The predicted salary is between 35000 - 45000 £ per year.
About Scrumconnect Consulting
Scrumconnect Consulting is a UK national, award-winning SME software development consultancy with over 300 consultants across the UK. We partner with UK public sector clients to build impactful, user‑centred digital services that improve millions of lives. We take as much pride in our people, culture, and work‑life balance as we do in our mission to make public services simpler, faster, and more accessible. Collaborative, entrepreneurial, and dedicated to problem‑solving, we bring the step‑change our customers need to sustain innovation.
About the Role
We are looking for an experienced Content Designer to support a project focused on improving and restructuring content for Applicants and Developers. The purpose of this project is to understand and document user and stakeholder needs, design and deliver revised content in an appropriate architecture, and define a long‑term strategy for continuous improvement. Mandatory travel to Newcastle is required 3 days per week.
Key Responsibilities
- Understand and benchmark the current content against standards and best practices.
- Map and document current user journeys, validating them with internal and external stakeholders.
- Define and document the approach to designing, testing, agreeing, and deploying revised content, including clear stakeholder roles and responsibilities.
- Capture stakeholder insights and combine them with user research to establish design principles.
- Redesign content based on best practice, accessibility, and user‑centred design standards.
- Agree the revised content with stakeholders and test it with a range of users.
- Iterate content based on user research findings and other feedback.
- Clearly articulate user needs and how content standards will be implemented.
- Conduct detailed playback and seek agreement on new content with stakeholders.
- Document lessons learned throughout the process.
- Develop and agree a content strategy and governance process for future changes.
- Deliver a complete handover to internal teams.
Skills and Experience
- Strong experience working as a Content Designer in multidisciplinary digital teams.
- Proven ability to create clear, concise, and accessible content that meets GDS and GOV.UK standards.
- Experience with user research and usability testing, using insights to iterate content.
- Ability to collaborate effectively with stakeholders, product teams, and developers.
- Excellent communication skills to explain design decisions and gain buy‑in.
- Familiarity with content management systems and version control tools.
- Experience working in Agile environments and contributing to sprint activities.
What We Value
At Scrumconnect, diversity, inclusion, and accessibility are at the heart of what we do. We welcome applications from people of all backgrounds and are proud to be a Disability Confident employer.
Content Designer in Newcastle upon Tyne employer: scrumconnect ltd
Contact Detail:
scrumconnect ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Designer in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work as a Content Designer. Include case studies that demonstrate your process and how you’ve improved user experiences. This will make you stand out when you apply through our website.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to content design. Think about how you can articulate your experience with user research and collaboration. We want to see how you think and solve problems!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re a great fit for the team at Scrumconnect.
We think you need these skills to ace Content Designer in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Content Designer role. Highlight your experience with user research and content design, and show us how you meet the specific requirements mentioned in the job description.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Include examples of your work that align with GDS and GOV.UK standards. We want to see how you've created clear and accessible content in the past.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use simple language and avoid jargon where possible. Remember, clarity is key in content design, so let that shine through in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at scrumconnect ltd
✨Know Your Content Standards
Familiarise yourself with GDS and GOV.UK standards before the interview. Be ready to discuss how your previous work aligns with these guidelines and how you can apply them in your role as a Content Designer.
✨Showcase Your User-Centred Approach
Prepare examples of how you've used user research and feedback to iterate on content. Highlight specific projects where you mapped user journeys and how that informed your design decisions.
✨Collaborate Like a Pro
Demonstrate your ability to work with multidisciplinary teams. Share experiences where you effectively collaborated with stakeholders, product teams, and developers to achieve project goals.
✨Communicate Clearly
Practice articulating your design decisions and the rationale behind them. Clear communication is key, so be prepared to explain how you would gain buy-in from stakeholders and ensure everyone is on the same page.