Job Description
About Scrumconnect Consulting
Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, we build innovative digital services that matter.
Role Overview
We are looking for a Lead Infrastructure Engineer to support, maintain and optimise the BMC Helix platform suite and the AutoSys Workload Automation estate, providing infrastructure engineering expertise and technical leadership across critical tooling services.
This is a hands-on, delivery-focused role operating in structured and governed environments where service availability, stability and operational effectiveness are critical.
Location: Manchester or Birmingham Salary: £70,000 Contract type: Permanent Clearance: Active SC clearance required
Key Responsibilities
Support, maintain and optimise the BMC Helix suite, including Helix Operations Manager (BHOM), Helix Capacity Optimisation (BHCO) and Helix Discovery
Maintain operational support for the AutoSys Workload Automation estate
Develop and implement Infrastructure as Code solutions supporting Flexera SaaS integration
Provide technical leadership and engineering expertise to keep strategic workstreams moving while maintaining BAU services
Drive service improvement activities to maximise value from the Helix implementation
Support service availability, stability and operational effectiveness across tooling services
Contribute to out-of-hours support arrangements and improve team resilience
Participate in the out-of-hours support rota
Support and guide operational teams
Essential Skills & Experience
Demonstrable experience of one or more of the following:
AutoSys Workload Automation (WLA)
BMC Helix Operations Manager (BHOM)
BMC Helix Capacity Optimisation (BHCO)
BMC Helix Discovery
Infrastructure as Code (IaC)
DevOps engineering practices
Experience of infrastructure support and engineering in enterprise or regulated environments
Ability to provide technical leadership and mentor engineers
Willingness to participate in an out-of-hours support rota
Active SC clearance
Desirable
Experience with the Flexera Software Asset Management platform
Public-sector or large programme delivery experience
Familiarity with GDS
Scope & Accountability
Responsible for hands-on engineering, support and optimisation of the Helix and AutoSys platforms
Provides technical leadership to engineers while maintaining BAU service levels
Accountable for timely delivery of agreed service improvement and engineering activities
Contributes to out-of-hours support arrangements and team resilience
Our Commitment to Diversity & Inclusion
At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where everyone is respected, valued, and supported. We actively encourage applications from women, people with disabilities, individuals from under-represented communities, and those seeking flexible working arrangements.
As a Disability Confident Level 1 employer, we provide reasonable adjustments throughout the recruitment process and employment to ensure equal opportunity for all.
We're Hiring: Lead Infrastructure Engineer (Permanent) in Manchester employer: scrumconnect ltd
Scrumconnect Consulting is an exceptional employer that prioritises the growth and development of its employees, offering a supportive work culture in Newcastle. With a commitment to diversity and inclusion, as well as being a Disability Confident employer, we provide meaningful opportunities for career advancement and continuous learning, making it an ideal place for passionate individuals to thrive in their recruitment careers.
