Early Careers Content Designer
Location: Remote (UK)
Contract Type: Permanent, Full-Time
Salary: Up to £35,000 per annum, plus benefits
Security Clearance: BPSS required, and SC eligible
Start Date: ASAP
The Role
We're looking for an early-career Content Designer to join a multidisciplinary team. You'll work in a delivery team for a key government client and also support our internal content design activity. It's a chance to build your craft on real public services, with experienced designers around you.
Key Responsibilities
Client delivery
Work with the Business Analyst, Product Manager and User Researcher to understand the problems and pain points users face.
Understand what the service is trying to achieve, and make sure the content supports it.
Create content that fits the service design and meets user needs, using GOV.UK content design best practice and the GOV.UK style guide.
Write and structure content across the user journey, such as service pages, guidance, questions, error messages and notifications.
Improve content based on user research, usability testing, feedback and analytics.
Work with the Interaction Designer and developers so content and design work together and the content is built into the service as intended.
Get content reviewed and approved by subject matter experts and stakeholders, and explain your content decisions.
Write in plain English and make sure content meets accessibility standards (WCAG 2.2 AA).
Keep content consistent by maintaining a style and terminology guide for the service.
Share what you learn and help raise content standards across the team.
Document content decisions, and hand over content and guidelines at the end of the engagement.
Internal activity
Contribute to, write and review bids.
Support our Intranet and content management.
Help colleagues build their skills in GDS content design best practice, and in user-centred design more widely.
Contribute to Community of Practice (CoP) activities.
Write thought leadership articles.
What We're Looking For
Essential:
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Early Careers Content Designer in London employer: scrumconnect ltd
Scrumconnect Consulting is an exceptional employer that prioritises the growth and development of its employees, offering a supportive work culture in Newcastle. With a commitment to diversity and inclusion, as well as being a Disability Confident employer, we provide meaningful opportunities for career advancement and continuous learning, making it an ideal place for passionate individuals to thrive in their recruitment careers.
