At a Glance
- Tasks: Lead user research across complex public sector projects and advocate for inclusive services.
- Company: Scrumconnect, a UK-based digital transformation consultancy focused on user-centred solutions.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Join a dynamic team with a focus on ethical and inclusive research practices.
- Why this job: Make a real impact by shaping user experiences in public services.
- Qualifications: Experience in user research and strong collaboration skills required.
The predicted salary is between 57692 - 70512 £ per year.
About Scrumconnect
Scrumconnect Consulting is a UK-based digital transformation consultancy delivering secure, scalable, and user-centred solutions across government and enterprise organisations. We specialise in agile delivery, cloud platforms, data, and modern engineering practices-helping clients build reliable services that meet high operational and compliance standards.
Role Overview
We are now looking to grow our User Centred Design team and are recruiting for a Senior User Researcher. The Senior User Researcher will lead the user research programme across complex public sector engagements, embedded within multidisciplinary Agile teams alongside service designers, interaction designers, software engineers and product managers. Operating at SFIA Level 5, this role requires an experienced practitioner who can independently plan and lead user research activities across larger teams and complex service domains throughout all delivery phases (Discovery, Alpha, Beta and Live). You will translate user evidence into strategic decisions, advocate for inclusive and accessible public services at a senior level, and play a pivotal role in client advisory and consulting engagement delivery.
Key Responsibilities
- Lead, scope and deliver user research across complex services and multi-team environments, defining research strategies across Discovery, Alpha, Beta and Live phases.
- Advise teams and clients on the selection, application and ethical safeguarding of a wide range of qualitative and quantitative user research methods.
- Lead collaborative data analysis and synthesis, engaging colleagues and stakeholders to build user empathy and align on core service opportunities.
- Champion inclusive research practices across projects, ensuring research actively involves diverse user groups, users with accessibility needs and users requiring assisted digital support.
- Assure research quality, ethical rigour and alignment with WCAG standards and the GDS Service Standard, ensuring services are ready for formal service assessments.
- Translate user research insights into high-impact findings, presented via regular playbacks.
Hiring: Senior User Resarcher (SC Cleared) employer: scrumconnect ltd
Scrumconnect Consulting is an exceptional employer that prioritises the growth and development of its employees, offering a supportive work culture in Newcastle. With a commitment to diversity and inclusion, as well as being a Disability Confident employer, we provide meaningful opportunities for career advancement and continuous learning, making it an ideal place for passionate individuals to thrive in their recruitment careers.
StudySmarter Expert Advice🤫
We think this is how you could land Hiring: Senior User Resarcher (SC Cleared)
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at scrumconnect ltd for a Hiring: Senior User Resarcher (SC Cleared), make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like scrumconnect ltd before they go live!
We think you need these skills to ace Hiring: Senior User Resarcher (SC Cleared)
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Hiring: Senior User Resarcher (SC Cleared) at scrumconnect ltd, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work scrumconnect ltd does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to scrumconnect ltd. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at scrumconnect ltd.
How to prepare for a job interview at scrumconnect ltd
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with scrumconnect ltd, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. scrumconnect ltd might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at scrumconnect ltd!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what scrumconnect ltd is looking for.
