At a Glance
- Tasks: Design user-centred content for public sector digital services and improve user experiences.
- Company: Award-winning digital consultancy focused on making public services accessible.
- Benefits: Inclusive workplace, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team committed to diversity and inclusion.
- Why this job: Make a real difference in public services while working with diverse teams.
- Qualifications: Experience as a Content Designer and strong knowledge of GDS standards.
The predicted salary is between 36000 - 60000 £ per year.
About Scrumconnect Consulting
Scrumconnect Consulting is a UK award-winning digital consultancy with over 300 consultants nationwide. We partner with public sector organisations to deliver user-centred digital services that make public services simpler, faster, and more accessible.
The Role
We are looking for an experienced Content Designer to support Digital Channels programmes within the public sector. You will work across services including Report a Change Once (RACO), Customer Account, and the Government App & Wallet, helping design and improve content for citizens, applicants, and developers. You will collaborate with multidisciplinary Agile teams to understand user needs, redesign content structures, and deliver accessible, high-quality content aligned to GDS standards.
Key Responsibilities
- Review and benchmark existing content against GDS and accessibility standards
- Map user journeys and validate them with stakeholders
- Design clear, concise, and user-centred content
- Test and iterate content using user research and feedback
- Work closely with product, design, and development teams
- Support the development of content strategy, standards, and governance
- Deliver a structured handover to internal teams
Skills & Experience
Essential
- Proven experience as a Content Designer in digital, multidisciplinary teams
- Strong knowledge of GDS and GOV.UK content standards
- Experience using user research to inform content decisions
- Excellent stakeholder engagement and communication skills
- Experience working in Agile environments
Desirable
- Experience with CMS and version control tools
- Public sector or regulated environment experience
Diversity & Inclusion
Scrumconnect is proud to be a Disability Confident employer and welcomes applications from candidates of all backgrounds. We are committed to creating an inclusive and accessible workplace.
Content Designer employer: scrumconnect ltd
Scrumconnect Consulting is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation within the public sector. With a commitment to employee growth, we provide opportunities for professional development and encourage diverse perspectives, ensuring that every team member can contribute meaningfully to our mission of enhancing public services. Located across the UK, our award-winning consultancy fosters an inclusive environment where your skills as a Content Designer will directly impact the accessibility and quality of digital services for citizens.
StudySmarter Expert Advice🤫
We think this is how you could land Content Designer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Scrumconnect. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best content design work. Make it easy for potential employers to see what you can do.
✨Tip Number 3
Prepare for interviews by practising common questions related to content design and GDS standards. We want you to feel confident and ready to impress!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Content Designer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience as a Content Designer. Use keywords from the job description, like GDS standards and user-centred content, to show we’re on the same page.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Share examples of how you’ve used user research to inform your content decisions or how you’ve collaborated with Agile teams. We love seeing real-world applications!
Keep It Clear and Concise:Just like the content you’ll be designing, your application should be clear and to the point. Avoid jargon and keep your sentences short. We appreciate straightforward communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at scrumconnect ltd
✨Know Your GDS Standards
Familiarise yourself with the Government Digital Service (GDS) standards before the interview. Be ready to discuss how your previous work aligns with these standards and how you can apply them in your role as a Content Designer.
✨Showcase User-Centred Design
Prepare examples of how you've used user research to inform your content decisions. Highlight specific projects where you mapped user journeys and iterated on content based on feedback, demonstrating your commitment to user-centred design.
✨Engage Stakeholders Effectively
Think about how you've engaged with stakeholders in past roles. Be prepared to share strategies you've used to communicate effectively and gather insights from various teams, showcasing your excellent communication skills.
✨Demonstrate Agile Experience
Since the role involves working in Agile environments, come equipped with examples of how you've collaborated within multidisciplinary teams. Discuss your experience with Agile methodologies and how they’ve helped you deliver high-quality content.
