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- Tasks: Lead performance analysis and embed data-driven decision-making in digital services.
- Company: Join Scrumconnect Consulting, a multi-award-winning digital consultancy making a real impact.
- Benefits: Inclusive culture, flexible working arrangements, and opportunities for professional growth.
- Other info: Diverse and supportive environment with a commitment to innovation.
- Why this job: Shape the future of digital services that positively impact millions of lives.
- Qualifications: Experience in performance analysis and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
About Scrumconnect Consulting
Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens.
We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter.
Overview:
We are seeking an experienced Performance Analyst (SFIA 5) to lead performance measurement and analytics across complex digital services. This role focuses on embedding data-driven decision-making, ensuring services are designed and continuously improved based on user needs and measurable outcomes.
You will operate at a strategic level, defining performance standards, advising senior stakeholders, and working across multidisciplinary teams to deliver impactful digital services at scale.
Key Responsibilities:
- Performance Leadership & Strategic Measurement
- Lead and embed performance analysis across complex services or delivery areas
- Design and implement performance measurement frameworks, including KPIs and user-focused metrics
- Ensure alignment with Government Digital Service (GDS) standards and best practices
- Establish and maintain high-quality performance analytics standards
- Insight Generation & Decision Support
- Analyse data from multiple sources (user, service, and operational data) to generate actionable insights
- Translate complex data into clear narratives, dashboards, and recommendations
- Support teams in designing and iterating services with measurable outcomes
- Collaboration Across Digital Teams
- Work closely with Product Managers, Delivery Managers, User Researchers, Designers, and Data Scientists
- Provide guidance on measurement strategies and interpretation of results
- Support decision-making in complex and ambiguous environments
- Capability Building & Leadership
- Coach and mentor analysts, ensuring quality and consistency in outputs
- Contribute to and lead communities of practice within performance analytics
- Define and promote standards, tools, and best practices
Required Skills & Experience:
- Extensive experience in performance analysis for digital services, ideally within large-scale or complex environments
- Strong expertise in designing performance measurement frameworks, KPIs, and user-focused metrics
- Proven ability to generate insights from multiple data sources and provide data-driven recommendations
- Strong stakeholder management and influencing skills, including engagement with senior leadership
- Excellent communication and data storytelling skills
- Advanced experience with analytical tools such as: SQL
- Web analytics platforms (e.g., Google Analytics)
- Dashboarding tools (e.g., Power BI, Looker Studio)
Desirable Experience:
- Experience working on public sector or government digital services
- Experience defining performance strategies across multiple teams or programmes
- Experience mentoring or leading analyst teams
- Experience working in hybrid or distributed delivery environments
Diversity & Inclusion
At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported.
We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements.
As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.
Senior Performance Analyst in Newcastle employer: Scrumconnect Limited
Contact Detail:
Scrumconnect Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Performance Analyst in Newcastle
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Scrumconnect Consulting. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your analytical skills. Remember, they want to see how you think and solve problems, so bring your A-game!
✨Tip Number 3
Showcase your passion for user-centred design and data-driven decision-making. Share examples from your past work that highlight your experience in performance analysis and collaboration.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Senior Performance Analyst in Newcastle
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Performance Analyst role. Highlight your experience in performance analysis and how it aligns with our user-centred design approach. We want to see how you can contribute to our mission!
Showcase Your Skills: Don’t hold back on showcasing your analytical skills! Mention your expertise with tools like SQL and Google Analytics, and provide examples of how you've used data to drive decisions. We love seeing real-world applications of your skills.
Tell Your Story: When writing your cover letter, tell us your story! Explain why you're passionate about performance analysis and how your previous experiences have prepared you for this role. We’re looking for genuine enthusiasm and a clear narrative.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re keen on joining our team at Scrumconnect Consulting!
How to prepare for a job interview at Scrumconnect Limited
✨Know Your Metrics
As a Senior Performance Analyst, you'll need to be well-versed in performance measurement frameworks. Brush up on KPIs and user-focused metrics relevant to digital services. Be ready to discuss how you've designed these frameworks in the past and how they align with GDS standards.
✨Data Storytelling is Key
Your ability to translate complex data into clear narratives will be crucial. Prepare examples of how you've generated actionable insights from multiple data sources. Think about how you can present these insights in a way that resonates with stakeholders, especially senior leadership.
✨Collaboration is Essential
This role involves working closely with various teams. Be prepared to share experiences where you've collaborated with Product Managers, Designers, or Data Scientists. Highlight your approach to fostering teamwork and how it led to successful outcomes in previous projects.
✨Showcase Your Leadership Skills
If you've mentored or coached analysts before, this is your chance to shine. Discuss your leadership style and how you've contributed to building communities of practice within performance analytics. This will demonstrate your capability to lead and inspire others in a complex environment.