At a Glance
- Tasks: Redesign and improve content for user-centred digital services.
- Company: Award-winning consultancy dedicated to impactful public sector projects.
- Benefits: Flexible work-life balance, competitive salary, and a supportive culture.
- Other info: Join a diverse team focused on innovation and continuous improvement.
- Why this job: Make a real difference in public services while growing your skills.
- Qualifications: Experience as a Content Designer and strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Scrumconnect Consulting is a UK national, award-winning SME software development consultancy with over 300 consultants across the UK. We partner with UK public sector clients to build impactful, user-centred digital services that improve millions of lives.
We take as much pride in our people, culture, and work-life balance as we do in our mission to make public services simpler, faster, and more accessible. Collaborative, entrepreneurial, and dedicated to problem-solving, we bring the step-change our customers need to sustain innovation.
We are looking for an experienced Content Designer to support a project focused on improving and restructuring content for Applicants and Developers. The purpose of this project is to understand and document user and stakeholder needs, design and deliver revised content in an appropriate architecture, and define a long-term strategy for continuous improvement. Mandatory travel to Newcastle is required 3 days per week.
Key Responsibilities- Understand and benchmark the current content against standards and best practices.
- Map and document current user journeys, validating them with internal and external stakeholders.
- Define and document the approach to designing, testing, agreeing, and deploying revised content, including clear stakeholder roles and responsibilities.
- Capture stakeholder insights and combine them with user research to establish design principles.
- Redesign content based on best practice, accessibility, and user-centred design standards.
- Agree the revised content with stakeholders and test it with a range of users.
- Iterate content based on user research findings and other feedback.
- Clearly articulate user needs and how content standards will be implemented.
- Conduct detailed playback and seek agreement on new content with stakeholders.
- Document lessons learned throughout the process.
- Develop and agree a content strategy and governance process for future changes.
- Deliver a complete handover to internal teams.
- Strong experience working as a Content Designer in multidisciplinary digital teams.
- Proven ability to create clear, concise, and accessible content that meets GDS and GOV.UK standards.
- Experience with user research and usability testing, using insights to iterate content.
- Ability to collaborate effectively with stakeholders, product teams, and developers.
- Excellent communication skills to explain design decisions and gain buy-in.
- Familiarity with content management systems and version control tools.
- Experience working in Agile environments and contributing to sprint activities.
At Scrumconnect, diversity, inclusion, and accessibility are at the heart of what we do. We welcome applications from people of all backgrounds and are proud to be a Disability Confident employer.
Content Designer in Newcastle upon Tyne employer: Scrumconnect Limited
Scrumconnect Consulting is an exceptional employer that prioritises a collaborative and inclusive work culture, offering employees the chance to make a meaningful impact on public services. With a strong focus on work-life balance and professional growth, team members are encouraged to innovate and develop their skills while working alongside dedicated professionals in a supportive environment. The opportunity to engage with diverse projects in Newcastle enhances the role of Content Designer, making it a rewarding place for those passionate about user-centred design.
StudySmarter Expert Advice🤫
We think this is how you could land Content Designer in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research Scrumconnect Consulting, their projects, and their values. This way, when you chat with them, you can show how your skills as a Content Designer align perfectly with their mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Scrumconnect. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to content design and user-centred approaches. Think about how you can showcase your experience with user research and usability testing in a way that resonates with their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Scrumconnect team and contributing to their awesome projects.
We think you need these skills to ace Content Designer in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Content Designer role. Highlight your experience with user-centred design and how you've tackled similar projects in the past. We want to see how you can bring your unique skills to our team!
Showcase Your Content Skills:Include examples of your work that demonstrate your ability to create clear, concise, and accessible content. If you've worked with GDS or GOV.UK standards, shout about it! We love seeing real-life applications of your skills.
Be Authentic:Let your personality shine through in your application. We value collaboration and a good culture fit, so don’t be afraid to show us who you are and what drives you. A bit of passion goes a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our awesome team at Scrumconnect!
How to prepare for a job interview at Scrumconnect Limited
✨Know Your Content Standards
Familiarise yourself with GDS and GOV.UK content standards before the interview. Be ready to discuss how you’ve applied these standards in your previous work, as this will show your understanding of what’s expected in the role.
✨Showcase Your User-Centred Approach
Prepare examples of how you've used user research to inform your content design. Discuss specific projects where you mapped user journeys and iterated content based on feedback, highlighting your collaborative skills with stakeholders.
✨Communicate Clearly
Practice articulating your design decisions and the rationale behind them. Clear communication is key, especially when explaining complex ideas to non-designers, so be prepared to demonstrate this skill during the interview.
✨Be Ready for Agile Discussions
Since the role involves working in Agile environments, brush up on Agile methodologies. Be prepared to discuss your experience in sprints and how you’ve contributed to team activities, showcasing your adaptability and teamwork.
