At a Glance
- Tasks: Lead strategic partnerships and drive innovation in a dynamic digital consultancy.
- Company: Join Scrumconnect Consulting, a multi-award-winning digital consultancy making a real impact.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to user-centred design and agile delivery.
- Why this job: Shape the future of technology solutions that benefit millions of UK citizens.
- Qualifications: 10+ years in Business Relationship Management and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter.
The Lead Business Relationship Manager (Lead BRM) serves as a strategic partner between business functions and technology/service delivery teams. This role is responsible for building trusted stakeholder relationships, aligning business priorities with organisational capabilities, driving strategic initiatives, and ensuring delivery of business value. The Lead BRM oversees a portfolio of business relationships, mentors BRMs, and influences investment decisions, roadmaps, and transformation programs.
Key Responsibilities
- Act as the primary trusted advisor for senior business leaders.
- Develop deep understanding of business strategies, objectives, challenges, and opportunities.
- Translate business goals into actionable initiatives and technology-enabled solutions.
- Facilitate strategic planning sessions and business capability assessments.
- Drive alignment between business priorities and enterprise strategy.
Relationship Management
- Build and maintain strong relationships with executive stakeholders and key decision-makers.
- Serve as the escalation point for business concerns and service-related issues.
- Foster collaboration across business units, IT, operations, and external partners.
- Conduct regular stakeholder reviews and business value assessments.
Demand & Portfolio Management
- Manage business demand intake and prioritise initiatives based on strategic value.
- Partner with PMO, product teams, and leadership to maintain investment roadmaps.
- Evaluate business cases, ROI, risks, and resource requirements.
- Ensure projects and programs align with organisational objectives.
Value Realisation & Transformation
- Identify opportunities for innovation, process optimisation, and digital transformation.
- Champion continuous improvement initiatives across business functions.
- Track and measure business outcomes, KPIs, and value realisation.
- Advocate for business initiatives within governance and leadership forums.
Leadership & Team Development
- Lead and mentor Business Relationship Managers and Business Analysts.
- Establish BRM best practices, governance frameworks, and engagement models.
- Support talent development, coaching, and performance management.
- Promote a culture of customer-centricity, collaboration, and accountability.
Risk & Governance
- Ensure compliance with organisational policies, regulatory requirements, and governance standards.
- Identify and mitigate business and operational risks.
- Participate in steering committees and executive governance boards.
- Support business continuity and change management activities.
Required Qualifications
- Bachelor's degree in Business Administration, Information Systems, Technology, or related field.
- 10+ years of experience in Business Relationship Management, Account Management, Consulting, Program Management, or related disciplines.
- 5+ years of experience managing senior stakeholders and cross-functional initiatives.
- Proven experience leading strategic transformation programs.
- Strong understanding of business processes, technology solutions, and organisational change management.
Preferred Qualifications
- Master's degree (MBA or equivalent).
- Certification in BRMP, CBRM, PMP, Agile, ITIL, or related disciplines.
- Experience working in global and matrix organisations.
- Exposure to digital transformation, cloud, AI, analytics, or enterprise platforms.
Key Competencies
- Executive Stakeholder Management
- Strategic Thinking
- Business Acumen
- Portfolio & Demand Management
- Leadership & Coaching
- Negotiation & Influence
- Change Management
- Financial & ROI Analysis
- Communication & Presentation Skills
- Conflict Resolution
- Innovation & Continuous Improvement
- Cross-functional Collaboration
Success Metrics (KPIs)
- Stakeholder satisfaction score
- Business value delivered from strategic initiatives
- Portfolio delivery success rate
- Demand-to-delivery cycle time
- Adoption and realisation of business outcomes
- Team engagement and capability development
- Budget and investment optimisation
- Risk and compliance adherence
We keep things straightforward. Following an initial CV review, successful candidates will be invited to a short screening call with our recruitment team, followed by a two-stage process comprising a technical assessment and a values-based interview with the hiring team. We aim to move quickly and will keep you informed at every stage.
Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation.
Lead Business Relationship Manager in London employer: Scrumconnect Limited
At Scrumconnect Consulting, we pride ourselves on being a multi-award-winning digital consultancy that not only delivers innovative technology solutions but also fosters a vibrant work culture centred around user-focused design and agile methodologies. Our commitment to employee growth is evident through mentorship opportunities and a collaborative environment that encourages continuous improvement, making us an exceptional employer for those looking to make a meaningful impact in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Business Relationship Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company inside out, understand their values, and think about how your experience aligns with their goals. Practise common interview questions and have your own ready to show your interest.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, use the STAR method (Situation, Task, Action, Result) to clearly demonstrate how you've tackled challenges and delivered value in past roles.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest and keep you top of mind for the hiring team.
We think you need these skills to ace Lead Business Relationship Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Lead Business Relationship Manager role. Highlight your experience in strategic partnerships and stakeholder management, as these are key for us at Scrumconnect Consulting.
Showcase Your Achievements:Don’t just list your responsibilities; show us what you’ve achieved! Use metrics and examples to demonstrate how you've delivered business value and driven transformation in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about user-centred design and agile delivery, and how your skills align with our mission at Scrumconnect Consulting.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from our recruitment team!
How to prepare for a job interview at Scrumconnect Limited
✨Know Your Business Inside Out
Before the interview, dive deep into Scrumconnect Consulting's mission and values. Understand their approach to user-centred design and agile delivery. This will help you articulate how your experience aligns with their goals and demonstrate that you're genuinely interested in making a difference.
✨Build Relationships Before You Walk In
Networking is key! If possible, connect with current or former employees on LinkedIn. Ask them about their experiences and insights into the company culture. This not only gives you insider knowledge but also shows your proactive approach to relationship management.
✨Prepare for Scenario-Based Questions
Expect questions that assess your strategic thinking and stakeholder management skills. Prepare specific examples from your past where you've successfully aligned business priorities with technology solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Showcase Your Leadership Style
As a Lead Business Relationship Manager, your leadership style matters. Be ready to discuss how you've mentored others and fostered collaboration in previous roles. Highlight any frameworks or best practices you've implemented that led to successful outcomes, as this will resonate well with the interviewers.
