At a Glance
- Tasks: Lead agile delivery of impactful digital services for the UK public sector.
- Company: Award-winning digital consultancy making a difference for over 40 million citizens.
- Benefits: Join a culture that values innovation, collaboration, and professional growth.
- Other info: Dynamic role with opportunities to mentor and lead high-performance teams.
- Why this job: Make a real impact on public services while working with top talent.
- Qualifications: Experience in UCD, agile delivery, and excellent communication skills required.
The predicted salary is between 55000 - 65000 £ per year.
London, United Kingdom | Posted on 19/05/2026
Scrumconnect Consulting is a multi-award-winning digital consultancy, recognized with prestigious UK IT awards such as Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organizational Excellence during the pandemic. Our solutions have positively impacted over 40 million UK citizens, with successful delivery across key government departments including the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more. We specialize in user-centred design, agile delivery, and creating technology that truly makes a difference.
Role Summary
We’re seeking an exceptional Delivery Manager who combines the strategic vision of a Product Manager, the empathy of a User-Centred Design leader, and the delivery discipline of an experienced Agile practitioner in the UK public sector. You’ll be at the heart of multidisciplinary teams, delivering complex, public-facing digital services. You will balance policy requirements, user needs, technical constraints, and GDS service standards while driving iterative delivery at pace.
Key Responsibilities
- Agile Delivery Leadership
- Lead delivery through all phases – Discovery, Alpha, Beta, and Live.
- Facilitate agile ceremonies (stand-ups, planning, retrospectives, reviews) to focus on value delivery and team wellbeing.
- Drive iterative delivery with quick feedback loops and lean problem-solving.
- User-Centred & Product Thinking
- Act as the bridge between UCD, product, and technical teams to ensure the user voice drives design.
- Align delivery outcomes with product roadmaps, policy objectives, and GOV.UK service standards.
- Stakeholder Engagement
- Build trust with senior stakeholders across policy, operations, and technology.
- Communicate complex technical and delivery topics in clear, outcome-focused language.
- Proactively manage expectations and unblock decision-making.
- Delivery Governance & Reporting
- Oversee governance, reporting, and risk management for multiple teams or work streams.
- Prepare for GDS service assessments, spend approvals, and assurance boards.
- Collaborate with finance and commercial teams to align contracts and procurement.
Qualifications & Experience
- UCD/Product Background – experience as a product manager, user researcher, or service designer before moving into delivery.
- Agile at Scale – experience leading large, multi-team programs using Scrum, Kanban, or scaled agile frameworks.
- Coaching & Mentoring – proven ability to support junior DMs and foster high-performance teams.
- Excellent communication and stakeholder management skills.
- Resilience in politically complex environments.
- Leading teams through GDS phases from Discovery to Live.
- Familiarity with tools such as Jira, Trello, Miro, Mural, and Confluence.
- Experience with cross-government platforms (e.g., One Login, Notify, Pay).
- Involvement in GDS service assessment preparation.
Why Join Us
- Work on high-impact, public-facing services that improve lives.
- Be part of an award-winning culture that values innovation and delivery excellence.
- Collaborate with some of the best talent in the public sector digital space.
Delivery Manager (SC Cleared) in London employer: Scrumconnect Limited
Scrumconnect Consulting is an exceptional employer, offering a dynamic work environment in London where innovation and excellence are at the forefront of our mission. As a multi-award-winning digital consultancy, we provide our employees with opportunities for professional growth through collaboration on high-impact projects that directly benefit millions of UK citizens. Join us to be part of a supportive culture that values user-centred design and agile delivery, while working alongside some of the brightest minds in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Manager (SC Cleared) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who’s already in the role you want. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website that highlights your achievements and projects. This is your chance to demonstrate how you’ve delivered value in previous roles, especially in agile environments.
✨Tip Number 3
Prepare for interviews by practising common questions related to delivery management and agile methodologies. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who can make a difference. Plus, applying directly shows your enthusiasm for joining our award-winning team!
We think you need these skills to ace Delivery Manager (SC Cleared) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in agile delivery and user-centred design. We want to see how your skills align with the role of Delivery Manager, so don’t hold back on showcasing relevant projects!
Showcase Your Communication Skills:Since you'll be engaging with senior stakeholders, it's crucial to demonstrate your ability to communicate complex ideas clearly. Use examples from your past experiences where you successfully managed expectations or facilitated discussions.
Highlight Your Agile Experience:We’re looking for someone who’s been through the GDS phases and knows their way around agile methodologies. Be sure to mention any specific frameworks you've used, like Scrum or Kanban, and how you’ve led teams through these processes.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Scrumconnect Limited
✨Know Your Agile Inside Out
Make sure you brush up on your Agile methodologies, especially Scrum and Kanban. Be ready to discuss how you've led teams through different phases of delivery, like Discovery and Alpha, and share specific examples of how you've facilitated agile ceremonies.
✨User-Centred Design is Key
Since this role heavily involves user-centred design, prepare to talk about how you've acted as a bridge between UCD, product, and technical teams. Think of instances where you've ensured the user voice was at the forefront of design decisions.
✨Stakeholder Engagement Skills
You’ll need to build trust with senior stakeholders, so come equipped with examples of how you've communicated complex topics in a clear, outcome-focused manner. Highlight any experiences where you’ve successfully managed expectations and unblocked decision-making.
✨Governance and Reporting Experience
Be prepared to discuss your experience with governance, reporting, and risk management. Share how you've overseen multiple teams or work streams and your familiarity with GDS service assessments, as this will be crucial for the role.
