At a Glance
- Tasks: Lead strategic partnerships and drive impactful technology solutions for UK government departments.
- Company: Join a multi-award-winning digital consultancy making a difference for over 40 million citizens.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic environment focused on collaboration, customer-centricity, and continuous improvement.
- Why this job: Be at the forefront of innovation and transform business strategies into real-world solutions.
- Qualifications: 10+ years in Business Relationship Management with strong leadership and strategic skills.
The predicted salary is between 80000 - 100000 £ per year.
Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter.
Job Summary
The Lead Business Relationship Manager (Lead BRM) serves as a strategic partner between business functions and technology/service delivery teams. This role is responsible for building trusted stakeholder relationships, aligning business priorities with organisational capabilities, driving strategic initiatives, and ensuring delivery of business value. The Lead BRM oversees a portfolio of business relationships, mentors BRMs, and influences investment decisions, roadmaps, and transformation programmes.
Key Responsibilities
- Strategic Business Partnership
- Act as the primary trusted advisor for senior business leaders.
- Develop deep understanding of business strategies, objectives, challenges, and opportunities.
- Translate business goals into actionable initiatives and technology-enabled solutions.
- Facilitate strategic planning sessions and business capability assessments.
- Drive alignment between business priorities and enterprise strategy.
- Relationship Management
- Build and maintain strong relationships with executive stakeholders and key decision-makers.
- Serve as the escalation point for business concerns and service-related issues.
- Foster collaboration across business units, IT, operations, and external partners.
- Conduct regular stakeholder reviews and business value assessments.
- Demand & Portfolio Management
- Manage business demand intake and prioritise initiatives based on strategic value.
- Partner with PMO, product teams, and leadership to maintain investment roadmaps.
- Evaluate business cases, ROI, risks, and resource requirements.
- Ensure projects and programmes align with organisational objectives.
- Identify opportunities for innovation, process optimisation, and digital transformation.
- Champion continuous improvement initiatives across business functions.
- Track and measure business outcomes, KPIs, and value realisation.
- Advocate for business initiatives within governance and leadership forums.
- Leadership & Team Development
- Lead and mentor Business Relationship Managers and Business Analysts.
- Establish BRM best practices, governance frameworks, and engagement models.
- Support talent development, coaching, and performance management.
- Promote a culture of customer-centricity, collaboration, and accountability.
- Ensure compliance with organisational policies, regulatory requirements, and governance standards.
- Identify and mitigate business and operational risks.
- Participate in steering committees and executive governance boards.
- Support business continuity and change management activities.
Required Qualifications
- Bachelor's degree in Business Administration, Information Systems, Technology, or related field.
- 10+ years of experience in Business Relationship Management, Account Management, Consulting, Program Management, or related disciplines.
- 5+ years of experience managing senior stakeholders and cross-functional initiatives.
- Proven experience leading strategic transformation programmes.
- Strong understanding of business processes, technology solutions, and organisational change management.
Preferred Qualifications
- Master's degree (MBA or equivalent).
- Certification in BRMP, CBRM, PMP, Agile, ITIL, or related disciplines.
- Experience working in global and matrix organisations.
- Exposure to digital transformation, cloud, AI, analytics, or enterprise platforms.
Additional Skills & Attributes
- Executive Stakeholder Management.
- Strategic Thinking.
- Business Acumen.
- Portfolio & Demand Management.
- Leadership & Coaching.
- Negotiation & Influence.
- Change Management.
- Communication & Presentation Skills.
- Cross-functional Collaboration.
- Business value delivered from strategic initiatives.
- Demand-to-delivery cycle time.
- Adoption and realisation of business outcomes.
- Team engagement and capability development.
- Budget and investment optimisation.
- Risk and compliance adherence.
Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation.
Lead Business Relationship Manager employer: Scrumconnect Limited
Scrumconnect Consulting is an exceptional employer, offering a dynamic work environment in London where innovation and user-centred design are at the forefront of our mission. We prioritise employee growth through mentorship and leadership opportunities, fostering a culture of collaboration and accountability that empowers our team to make a meaningful impact on over 40 million UK citizens. Join us to be part of a multi-award-winning consultancy that values diversity and inclusivity while driving strategic initiatives that truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Business Relationship Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company inside out, especially their recent projects and values. When you walk in, show them you’re not just another candidate; you’re someone who understands their mission and can contribute to it.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace Lead Business Relationship Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Lead Business Relationship Manager role. Highlight your experience in strategic partnerships and stakeholder management, as these are key aspects of the job. We want to see how your skills align with our mission at Scrumconnect!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples that demonstrate how you've driven business value and led successful initiatives. This will help us understand the impact you've made in your previous roles.
Be Authentic:Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your qualifications. Share your passion for user-centred design and digital transformation, and how it aligns with our values at Scrumconnect.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Scrumconnect Limited
✨Know Your Business Inside Out
Before the interview, dive deep into Scrumconnect Consulting's mission and values. Understand their approach to user-centred design and agile delivery. This will help you articulate how your experience aligns with their goals and demonstrate that you're genuinely interested in making a difference.
✨Showcase Your Relationship Management Skills
Prepare examples of how you've built and maintained strong relationships with senior stakeholders in previous roles. Highlight specific instances where your influence led to successful outcomes. This is crucial for the Lead BRM role, so make sure these stories are clear and impactful.
✨Be Ready to Discuss Strategic Initiatives
Think about strategic initiatives you've led or been part of in the past. Be prepared to discuss how you translated business goals into actionable plans and the results achieved. This will showcase your ability to align business priorities with technology solutions, which is key for this position.
✨Demonstrate Your Leadership Style
As a Lead BRM, mentoring and leading teams is essential. Reflect on your leadership experiences and be ready to share your coaching philosophy. Discuss how you've fostered a culture of collaboration and accountability in your teams, as this will resonate well with the interviewers.
